• 1.0 out of 5 stars

    Crashing Mac after 9 months

    • Written by from NORWALK

    I have 2TB version was running well for 9 months. Then Mac stopped recognizing Time Machine, then simply plugging in the USB crashed the Mac. I tested on my other Mac - same thing, crashed it. I plugged in my other Lacie hard drive to test if it was the USB on my MBP; nope the old drive works fine -regrettably old drive is too small for my back ups. Very disappointed after such a short time. I don't leave this on 24/7. I plug it in from time to time to back up as I travel with my MacBook Pro.

    2 of 6 people found this useful

  • 1.0 out of 5 stars

    Buyer beware

    • Written by from Dayton

    I bought the 2TB version and had problems from day 1. I have not been able to get support for the product so I've thrown my money away. The drive will not be recognized. It feels like a flaky connector and I've read similar stories.

    1 of 11 people found this useful

  • 1.0 out of 5 stars

    Worst customer service ever.

    • Written by from Centennial

    This drive kept crashing my iMac and was constantly ejected itself. I had to use disk utilities to check the drive and then remount it. The drive is very noisy, and every time it woke up from sleep mode, the Mac would freeze up. I had captured kernel error message after each crash and had Apple Tier III engineers examine the data. The result was the USB device causing the shutdowns. When the USB disk drive was unplugged, no crashes. We tried everything (we being the Apple Tech)to fix this drive. You would think the LaCie company would have been gracious enough to send me a replacement drive. This problem started the day I hooked up to my computer. I give it one star because it does have a cool case.

    5 of 12 people found this useful

  • 1.0 out of 5 stars

    Too good to be true

    • Written by from Patchogue

    I bought this drive last week and it worked fine for a few days, now it won't even read on my MacBook Pro. I literary tried everything, using different cables, letting it rest for a while and then trying again but nothing. Now I don't even know what to do since I moved all my files to the hard drive. I called LaCie and they told me to try in a different computer (Windows) and I did, but I had the same results. Definitely taking it back to the Apple Store to see what my options are, hope I can get my files back... :(

    10 of 19 people found this useful

  • 1.0 out of 5 stars

    either defective iMac or defective appliance

    • Written by from Laramie

    I have a relatively new iMac and recently purchased this product. It never worked. I went through extensive reformatting exercises requested by LaCie's tech support. It took about a month. I purchased the product through the Apple Web Store. After a month Apple would not deal with the product and required that I go back to LaCie. LaCie was okay with replacement but gave me two options: (1) send the product back and they try to fix it and return it, or (2) purchase for $15 an "advanced return" where they send a new one to me and I return the old one in the box. I chose the latter because I NEED the hard drive now! However I am neither happy with Apple nor LaCie about this whole thing including having to pay an extra $15 for a product that Apple advertises but apparently is defective.

    This is the second time in 6 months that I've purchased what appears to be defective peripherals off of the Apple web site. The first seem to solve itself when I moved from Lion to Mountain Lion. That can't be the engineering of the peripheral, it has to be Apple's inability to insure plug and play, and therefore it is a problem of the iMac. I'll have to wait to see whether the "new" LaCie drive works. If not I'll be purchasing a new computer, and it won't be an Apple product.

    65 of 131 people found this useful