• 1.0 out of 5 stars

    Update has a bug

    • Written by from Newbury,

    Basically they used to work fine and since the latest update they don't respond with the network. Even if you get them setup it seems the wifi on the plugs turns itself off after a certain amount of time and then they are undiscoverable. Belkin need to change this back quick or a lot of people are buying really expensive pieces of plastic. Revert back to the old update settings and give us that as an update or sort it out properly

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Does not keep settings or work correctly

    • Written by from prince george

    I have 4 of the Wemo Switches and they dont work properly, period. cant find it on the network, stops working, stops responding, etc etc.

    This needs to be overhauled.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Just wait, all you with positive reviews will change to 1*

    • Written by from Vista

    Worked great for a few months. Then with a new firmware install I have not been able to find or setup ANY of the four devices I had working fine before. Their solution? Reset. I did this on all four devices and everyone fails and says "lost connection" during setup. Once that is done, you have to do a reset again because the app will never find a device. I have done this about 10 times now and not a single decide works. These are not ready for primetime. The most frustrating junk I have ever used.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Power Outages, bad design

    • Written by from Berkeley Heights

    In the event of a power outage the WeMo does NOT keep the last power state. Always comes back in OFF status. That bites.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Reliability Issues

    • Written by from Makawao

    I liked it when I first got it a year or so ago, but the other day it just went dead...no lights, no AC power no anything, just dead. Since it uses tamper proof screws, and my collection of triangle shaped screwdriver blades is non-existent, I was forced to buy another to replace it. I like it, I'm just not sure it's worh 50 bucks a year.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    First WeMo Switch

    • Written by from caledon

    This is hands down one of the best first impressions that I have had of a product. There are very few pieces of technology where you open the box, download and app, power the product, and you're basically set. I haven't tried all of the other products yet but the switch is definitely a must purchase. Thanks Belkin for making getting out of the shower in the morning far more enjoyable! (I use the switch to power a space heater in my washroom 15 minutes before my alarm goes off in the mornings).

    0 of 2 people found this useful

  • 2.0 out of 5 stars

    Great idea, half baked execution.

    • Written by from Niagara On The Lake

    I love the concept of the WeMo line of products, however this product feels entirely half-baked. It's full of bugs and is quite frankly a nightmare to use. Once set up, it works as advertised, but getting there is a nightmare. The simple three step setup instructions advertised in the box work, after about the 6th or 7th try. Oh, and if you want to add a second WeMo device to your network, you're out of luck. The second will just destroy all of the settings and configuration of the first.

    All in all, Belkin is marketing to the home automation network with great ambition but needs to spend a little more time working out the bugs before releasing these things to market. I wish Nest made a WiFi light switch...

    7 of 11 people found this useful

  • 5.0 out of 5 stars

    Belkin WeMo Switch

    • Written by from Navarre

    have been using them for a few months now. Have not had any issues to speak of, those that have been experiencing problems probably have WiFi interference problem. On of my switch was on the edge of my network (weak signal from router) and sometimes would take a while to show up on the app (30 -40 seconds). added an wifi extender to my house and that took care of it. you must understand the operation of these switches, they use very little bandwidth and are not dumping information every second. all and all am very happy with the switch, wish they would make a 240vac one to control my spa heater.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Utter Garbage!!!

    • Written by from Norfolk

    lasted 30 days without event, then refused to talk to wifi, after 45 min of trouble shooting pitched it in the trash!! Don't waste your money or time.

    9 of 15 people found this useful

  • 5.0 out of 5 stars

    Love my WEMO

    • Written by from KALGOORLIE

    Not sure why everyone is blaming Belkin for their own issues, to me it sounds like modem settings of their wifi routers that are the main issue, I have about 8 wemo switches and light switches in my house and have never had any connection issues.

    4 of 8 people found this useful

  • 5.0 out of 5 stars

    As promised/expected

    • Written by from Vancouver

    The installation was as easy as the reviews I read said it was. Quick and easy. I have the switch plugged into the upper outlet and can still plug something in the bottom though a bulky charger might be a problem to fit. I used it for a light behind something that was impossible to get at without this. It has worked perfectly. Very pleased.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Not a consumer ready product

    • Written by from Austin

    I've had the wemo product for 4 months, and I can say that I'm not satisfied. The devices continually do not show up in the app & the addition of new devices to the network seems to throw off a delicate balance of network settings. Great Idea, but I WOULD NOT RECOMMEND this product yet. @Belkin- Go buy a dropcam and use their app. Their service is reliable.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    Worst. Product. Ever.

    • Written by from Bedford

    I figured that seeing this at an Apple store would lend some credibility to the value of the product, but not so. It has undocumented network requirements that render it useless unless they are met. They can only be found by extensive searching. Even then it's a long shot as to whether the thing will STAY working. Hopefully if you buy this product, your power will never go out, since trying to get it to work after disconnecting the power is a nightmare.

    Great idea, flawed implementation. This is being returned ASAP.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    Bad Product

    • Written by from naperville

    took a while to set it up to make the wifi control work. However, 4G remote never worked. don't want to just through $50 in garbage can. will try to return, even I kind of broke the package.

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    WeMo Blow

    • Written by from Greensburg

    Product didn't work from start. Because I received a couple of gift cards from Apple for buy iPads, I decided to try this product, even with the bad reviews. I should have know better. If a product has almost the same amount of 5 stars as 1 stars, you know it is junk. If you want to waste $50, then you should buy this product, but suggest going elsewhere and purchasing the same thing through a more reputable company, Belkin makes great surge protectors, but apparently know very little about wifi.

    7 of 13 people found this useful

  • 4.0 out of 5 stars

    Works As Advertosed

    • Written by from Menlo Park

    Unlike earlier versions of internet controlled switches by other manufacturers, there is no subscription fee for use of the WeMo web site to control Belkin products.

    I plugged it in and it works! Great engineering.

    Now I can turn on my commercial espresso machine (10 minute warm up time) before I get out of bed, either manually or using the software timer function. When I get downstairs, it is ready to go.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Works great

    • Written by from Austin

    Bought 2 outlets and 4 switches. Yes, there is a f/w update, but no problems whatsoever. One of the best things we've purchased. Plan on adding more!

  • 1.0 out of 5 stars

    Great Idea But Extremely Dissatisfied

    • Written by from Brooklyn

    I'll keep this short and sweet. Before bringing a product like this to market, you would assume Belkin had thoroughly tested it. However, based on the difficulty connecting the device to a wireless network and the countless times I reset the switch, it seems they did not. This product is barely mediocre. Hopefully someone else will do it better.

    9 of 15 people found this useful

  • 4.0 out of 5 stars

    Belkin WeMo Update

    • Written by from Jersey City

    I noticed quite a few people writing about the updates and thinking that the product is bad when it starts updating and seemingly would not recover. Well I just wanted to add my 2cents, I experienced the same thing and thought that I had a bad product as well. However, I left it in it's "update" mode overnight and tried accessing it the next day and it was fine. The problem is the update takes much longer than anyone knows or is saying. So just wait it out and it will work fine afterwards.
    My problem is that I cannot access mine from outside of my home. Overall I like it for the rules that I could set on it and for my wife coming home to a well lit front door and home.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Great concept, but needs a lot of work.

    • Written by from San Francisco

    This could be a great product - but the software is very buggy and unpolished. I bought two switches at my local Apple store and was excited to bring these home and try them out. I setup the first device with little trouble - but it takes an extremely long time "looking for devices" for the device to show up in the list. For a while I thought something was wrong, and then finally it showed up and seemed to work fine. But then it asked me to update the firmware - so I did and that's when everything got really bad.

    I waited about 30 minutes but the app still said the 'updating firmware'. So I called Belkin and got someone on the phone and after 30 minutes of resetting with the support guy he just said the device was bricked and that I should return it to the Apple store. So I brought it back to the store and swapped it out for a new one.

    When I got home I tried to set up the new device. The app crashed in the middle of the install. Ug. Then I started the app again, and the 'spinner' just kept spinning and after 5 minutes I quit the app and restarted it. Finally it got me back to the list of devices, and after a few more minutes it finally updated and both my switches were there. They seem to work ok now.

    But then I went outside and walked a few blocks away so I could still see my window. I wanted to try the remote feature over 4G. That didn't work at all. I tried to refresh the list and then both devices disappeared. I waited a few minutes and nothing. I finally gave up and walked to the store. On the way back I tried again this time the devices showed up and could be remotely switched on/off via 4G. Just very inconsistent.

    Now the app asked me to update the firmware again on the switches. Well forget that. I am on the verge of returning both of them. Right now they seem stable but overall a very poor experience - more like beta status - any more trouble and I'm bringing them right back. I'm really disappointed that apple would let such a buggy, beta product into their store.

    10 of 15 people found this useful