Customer Reviews and Ratings

3.0 out of 5 stars

Based on 42 reviews

  • 2.0 out of 5 stars

    Prognosis Negative

    • Written by from Jenkintown

    This product is not good because of the low quality LED that causes the display screen to flicker.

    The display is the most important feature in a product such as this. As such, it is not worth the price.

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Great product from Philips

    • Written by from Lenexa

    I have three clock radios for over a year from Philips and I must say they performs as advertised. One of the best clock radios I have owned over the past twenty years.

    PROS
    - Great sound
    - Very clean professional appearance
    - Easy to program
    - Remote control
    - Battery back up

    CONS
    - No USB power on the unit for non Apple products

    If you want a great looking clock radio that performs this is the one!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible Product combined with Bad Customer Service

    • Written by from Vancouver

    This is the most unreliable product. Sometimes it works, sometimes it doesn't. Sometimes snooze works, sometimes it doesn't. An alarm clock needs to be reliable for obvious reasons. When I dock my iphone, sometimes it says it doesn't support the device. Next time I dock it, it works.

    I cannot use the sleep function, because if I do, then the alarm doesn't go off the next morning.

    And then when I tried contacting their customer service (email), it takes them at least 3 days to get back to me each time. And their responses and suggestions are not helpful. One time I got the exact same email as earlier- just cut and paste responses.

    I will never buy another Philips product again.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Barely lasted a year

    • Written by from Grand Forks AFB

    I had heard bad reports of Philips's reliability--sadly, this proved them right. I barely had this a year. It quit playing music from my iPhone, none of the buttons on the unit would work if anything was docked to it, and as of yesterday the display looks like it's written in Klingon. Even when it was working, the radio reception never was very good, and it is a pain to dock the iPad--you have to line it up just so. I won't be buying Philips anymore!

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Dock-yes, Radio-no

    • Written by from Woonona

    This is a very practical dual dock, however, I chose the product because of the radio feature. I found it to be extremely clumsy to use with tuning at increments of 5 on the bandwidth, making it a laborious process. I only managed to tune into one local station, cant even access ABC Radio!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    great concept - poor execution

    • Written by from Milwaukee

    This product was a dream come true.

    Sadly, it has stopped charging my phone just under 4 months on use.

    Contacted Philips support and got pushed around in circles.

    completely useless -- stay away from this product

    18 of 24 people found this useful

  • 2.0 out of 5 stars

    Started my iPhone on fire

    • Written by from Los Altos

    I liked it because of the speaker quality, but I never learned how to really set it up so I just used my iPhone alarm clock.

    One night in the middle of the night it totally fried my iPhone and melted the entire bottom of the phone and melted the clock.

    I am getting my money back!!!

    31 of 35 people found this useful

  • 2.0 out of 5 stars

    won't work with iPhone 4s

    • Written by from Huntington Beach

    I bought this to charge my iPhone 4s and play music at the same time and to someday own an iPad to charge at the same time too. So far my iPhone charges in the dock but I get the music to play intermittently. Most of the time I get a, "this accessory is not supported by iPhone." I've tried my 3rd and 6th generation iPod Nano and they have no problem charging and playing music from the dock.
    Another nuisance is the setup. I can't believe I actually had to look at the manual to set the time, and alarms. I'd always just play with it a little and be able to figure it out after a while.

    36 of 38 people found this useful

  • 2.0 out of 5 stars

    Very hard to set up...

    • Written by from Orlando

    Still don't have the clock set up right. Very confusing. Hard to get iPhone on to charge it also to position iPad is also difficult. After 3 days can't get date right also the clock runs slow. Sound ok.

    25 of 26 people found this useful

  • 4.0 out of 5 stars

    Phillips dual clock

    • Written by from Temecula

    Love the sound, remote,quality of this unit. Only problem I have is it's sometimes hard to dock the iPad if you're not directly on center. It's also hard to slide the on switch on the iPad bc it's so close to the iPhone. If the iPad dock were more offset to one side it would be easier to get to. Also, that plastic piece behind the iPad dock sticks up when not in use. Afraid it may break off if bumped. Otherwise, I love this unit!!!

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Medford

    Apple products are known for being simple and intuitive. This appliance by Philips is the opposite. Difficult to program. Not compatible with newest iphone in one of the docks. Save you $150 and try something different. I wish I could return it.

    22 of 40 people found this useful

  • 4.0 out of 5 stars

    Something Extra ?

    • Written by from Chula Vista

    After 3 months of research for a unit to work with todays newest Apple media, this one meets my demands. Except, and here it is, if you own an iPhone with a Otter Box case, be prepared to purchase at lease one "30 pin pass-through extender". Both connecting plugs on the docking unit are not tall enough to make contact with the internal male connector in your iPhone, unless you remove the Otter Box case completely ! Wish it had a earphone jack for those private moments of listening. And read the manual carefully and experiment with the unit. It will solve problems you may have in the middle of the night or waking up at the wrong time with no music. On a happier note, the sound is great. Surprised to see 2 rear-mounted bass ports. Not bad for the price. Enjoy.

    25 of 28 people found this useful

  • 4.0 out of 5 stars

    love it!

    • Written by from Jupiter

    perfect size, great sound...exactly perfect for my desk @ work

    13 of 15 people found this useful

  • 4.0 out of 5 stars

    Great Alarm Clock

    • Written by from Toronto

    No issues with this alarm clock. Once you figure out how to set all the alarms and what not, it's a breeze to use. Would definitely recommend it. Plus the sound is pretty good for an alarm clock. I use my iPhone 4 and my 'New' iPad on it. Works great!

    26 of 28 people found this useful

  • 5.0 out of 5 stars

    Great speakers

    • Written by from New york

    I bought this because I wanted speakers, and this seemed sturdier than the portable speakers. It looks and sounds great! And I love that it can charge both my iPhone and my iPad at the same time! It's solid and has a great clock in addition.

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    Worst alarm clock ever

    • Written by from Richmond

    The looks of this clock are great, sleek simple design which is the reason I bought it. Once you use it is when you start asking yourself what idiot designed this thing. I like to use the snooze bar and what they have done is they have put the off button for the alarm right next to the snooze bar. So when I'm swinging my arm over at 6am 50% of the time I'm turning the alarm off by accident. So what I thought was great design when bought it has turned out to terrible design when I used it.

    22 of 34 people found this useful

  • 3.0 out of 5 stars

    i like it

    • Written by from Austin

    its awesome that i can charge my iphone and ipad on it but the soung quality is not that good.

    15 of 20 people found this useful

  • 5.0 out of 5 stars

    You Get What You Pay For!!

    • Written by from Robertsdale

    I honestly have never heard a clearer sound come out of any speakers I ever had! This is a great product and I strongly recommend this for you to buy. It is so nice because I can charge my two devices at once.

    19 of 19 people found this useful

  • 4.0 out of 5 stars

    Quality unit with great sound, but not perfect

    • Written by from Toronto

    I use this in the kitchen and charge our iPhone and iPad with it. It has really excellent sound and feels like a quality product. There are a few rough edges, regrettably. I don't care about the lack of AM radio at all. But the clock display bugs me. You can't read it from a high angle, e.g. if you have the unit at table height. The angle thing is annoying, hence the 4 not 5 stars. I really like this unit otherwise.

    29 of 34 people found this useful

  • 1.0 out of 5 stars

    returned two defective radios

    • Written by from Jacksonville

    I was looking for a radio that would play music and charge both our iPhone and iPad 2. This unit looks stunning and the music quality is good and comes with a handy remote. It is a little difficult and unintuitive to use and program, but eventually we were able to get the clock radio setup for two alarms - one using the alarm feature and one playing from a playlist on the iPhone. The first radio I could never get to turn off once the alarm would go off without unplugging the clock from the wall. I returned it and the second radio worked fine for at least a week before the same problem occurred; alarm also would fail to turn off regardless of whatever button you would push (alarm on/off, snooze, power). We unplugged it from the wall and then 30 minutes later the clock radio went off at the proper time on the Alarm2 setting only using the backup batteries which then had to be removed to turn off the second alarm. Not a pleasant way to wake up! Needless to say I returned it and will pass on this product.

    33 of 37 people found this useful