• 1.0 out of 5 stars

    Worst clock ever!

    • Written by from Eden

    Like others have noted, this the worst alarm clock ever. Design is bad (snooze by the off button, come on...), and worst of all, the clock randomly stops working. It will just display the same time forever. The only way to fix it is to adjust the time once, and then it will starting timing again, so that when you adjust it the second time, it will actually take the new time. it conveniently didn't do this until after the warranty was up, so it could not be returned.

    It charges my devices fine, and the speakers are good, but otherwise just a terrible, terrible product. An alarm clock that fails at keeping time is completely useless.

  • 2.0 out of 5 stars


    • Written by from Newton

    Difficult to set up. The steps are not intuitive at all - setting up the alarm to play the music on the iPhone/iPad requires an advanced degree.

    The onboard controls would not respond once the device (iPhone or bluetooth receiver) plugged into one of dock connectors has gone into sleep mode.

    Sounds okay. No match to the Bose Wave Radio.

    Now that we are quickly replacing our i-devices, it is matter of time before we are left without a device with a 30-pin connector. When that happens, it will be promptly go out with the weekly trash.

  • 3.0 out of 5 stars

    Great looks and sound. That's about it, though...

    • Written by from Tooting

    The DC390/05 was given to me as a gift for Christmas2013.

    First impressions were great: Solid unit, well-built w/brushed aluminium buttons; sound quality is really good for the price; it's excellent way to de-clutter cables. I was very happy. Then started using it for real - and it doesn't seem to be built for real life!

    1. The Snooze button also controls LED brightness, which has 4 modes - bright, normal, dim, off. I like it on dim at night, for obvious reasons. However, when the alarm wakes you up and you hit snooze, the LED cycles to off. Useful.

    2. It can't keep the time. On first use, it time-synced with my iPhone 4S no problem. By the end of the next day, when I went to charge iPhone again, the time was 2 minutes out. It lost over 1 minute over 24 hours! Anyway, synced again. iPhone and iPad on charge this time. Woke up next day at what I thought was 930am, only to discover the clock had invented its own time. It was actually 845am. An alarm clock really should be able to keep the time.

    3. As others have mentioned, it's a real chore to get the iPad onto the dock - the spring-loaded connector reclines too much / isn't sufficiently upright to allow the iPad to easily slot into place.

    4. It's not possible to update firmware. You're stuck with any poor programming. Enjoy!

    I wrote to Philips about my issues. They say the product is not repairable, and no newer version exists (although I'm sure I read about a DC390/12 - the 'slash twelve' being the difference - maybe it's a regional thing?). I'm currently waiting to receive a proposal from them.

    If this product worked, it would be good.

  • 5.0 out of 5 stars

    Great product from Philips

    • Written by from Bangalore

    Purchased this product to use with my old 3gs . Very satisfied with sound output. Features includes auto sync of time with iphone/ iopd,weekday and weekend alarm,mp3 link .Made of brushed aluminium and looks solid and beautiful.Remote can control iphone / ipod song menu and also 3 party appls.. Only down side is poor FM reception .

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Prognosis Negative

    • Written by from Jenkintown

    This product is not good because of the low quality LED that causes the display screen to flicker.

    The display is the most important feature in a product such as this. As such, it is not worth the price.

    9 of 9 people found this useful

  • 4.0 out of 5 stars

    Great product from Philips

    • Written by from Lenexa

    I have three clock radios for over a year from Philips and I must say they performs as advertised. One of the best clock radios I have owned over the past twenty years.

    - Great sound
    - Very clean professional appearance
    - Easy to program
    - Remote control
    - Battery back up

    - No USB power on the unit for non Apple products

    If you want a great looking clock radio that performs this is the one!

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Terrible Product combined with Bad Customer Service

    • Written by from Vancouver

    This is the most unreliable product. Sometimes it works, sometimes it doesn't. Sometimes snooze works, sometimes it doesn't. An alarm clock needs to be reliable for obvious reasons. When I dock my iphone, sometimes it says it doesn't support the device. Next time I dock it, it works.

    I cannot use the sleep function, because if I do, then the alarm doesn't go off the next morning.

    And then when I tried contacting their customer service (email), it takes them at least 3 days to get back to me each time. And their responses and suggestions are not helpful. One time I got the exact same email as earlier- just cut and paste responses.

    I will never buy another Philips product again.

    13 of 13 people found this useful

  • 2.0 out of 5 stars

    Barely lasted a year

    • Written by from Grand Forks AFB

    I had heard bad reports of Philips's reliability--sadly, this proved them right. I barely had this a year. It quit playing music from my iPhone, none of the buttons on the unit would work if anything was docked to it, and as of yesterday the display looks like it's written in Klingon. Even when it was working, the radio reception never was very good, and it is a pain to dock the iPad--you have to line it up just so. I won't be buying Philips anymore!

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Dock-yes, Radio-no

    • Written by from Woonona

    This is a very practical dual dock, however, I chose the product because of the radio feature. I found it to be extremely clumsy to use with tuning at increments of 5 on the bandwidth, making it a laborious process. I only managed to tune into one local station, cant even access ABC Radio!

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    great concept - poor execution

    • Written by from Milwaukee

    This product was a dream come true.

    Sadly, it has stopped charging my phone just under 4 months on use.

    Contacted Philips support and got pushed around in circles.

    completely useless -- stay away from this product

    23 of 29 people found this useful

  • 2.0 out of 5 stars

    Started my iPhone on fire

    • Written by from Los Altos

    I liked it because of the speaker quality, but I never learned how to really set it up so I just used my iPhone alarm clock.

    One night in the middle of the night it totally fried my iPhone and melted the entire bottom of the phone and melted the clock.

    I am getting my money back!!!

    39 of 43 people found this useful

  • 2.0 out of 5 stars

    won't work with iPhone 4s

    • Written by from Huntington Beach

    I bought this to charge my iPhone 4s and play music at the same time and to someday own an iPad to charge at the same time too. So far my iPhone charges in the dock but I get the music to play intermittently. Most of the time I get a, "this accessory is not supported by iPhone." I've tried my 3rd and 6th generation iPod Nano and they have no problem charging and playing music from the dock.
    Another nuisance is the setup. I can't believe I actually had to look at the manual to set the time, and alarms. I'd always just play with it a little and be able to figure it out after a while.

    39 of 41 people found this useful

  • 2.0 out of 5 stars

    Very hard to set up...

    • Written by from Orlando

    Still don't have the clock set up right. Very confusing. Hard to get iPhone on to charge it also to position iPad is also difficult. After 3 days can't get date right also the clock runs slow. Sound ok.

    26 of 27 people found this useful

  • 4.0 out of 5 stars

    Phillips dual clock

    • Written by from Temecula

    Love the sound, remote,quality of this unit. Only problem I have is it's sometimes hard to dock the iPad if you're not directly on center. It's also hard to slide the on switch on the iPad bc it's so close to the iPhone. If the iPad dock were more offset to one side it would be easier to get to. Also, that plastic piece behind the iPad dock sticks up when not in use. Afraid it may break off if bumped. Otherwise, I love this unit!!!

    21 of 24 people found this useful

  • 1.0 out of 5 stars


    • Written by from Medford

    Apple products are known for being simple and intuitive. This appliance by Philips is the opposite. Difficult to program. Not compatible with newest iphone in one of the docks. Save you $150 and try something different. I wish I could return it.

    23 of 41 people found this useful

  • 4.0 out of 5 stars

    Something Extra ?

    • Written by from Chula Vista

    After 3 months of research for a unit to work with todays newest Apple media, this one meets my demands. Except, and here it is, if you own an iPhone with a Otter Box case, be prepared to purchase at lease one "30 pin pass-through extender". Both connecting plugs on the docking unit are not tall enough to make contact with the internal male connector in your iPhone, unless you remove the Otter Box case completely ! Wish it had a earphone jack for those private moments of listening. And read the manual carefully and experiment with the unit. It will solve problems you may have in the middle of the night or waking up at the wrong time with no music. On a happier note, the sound is great. Surprised to see 2 rear-mounted bass ports. Not bad for the price. Enjoy.

    25 of 28 people found this useful

  • 4.0 out of 5 stars

    love it!

    • Written by from Jupiter

    perfect size, great sound...exactly perfect for my desk @ work

    13 of 16 people found this useful

  • 4.0 out of 5 stars

    Great Alarm Clock

    • Written by from Toronto

    No issues with this alarm clock. Once you figure out how to set all the alarms and what not, it's a breeze to use. Would definitely recommend it. Plus the sound is pretty good for an alarm clock. I use my iPhone 4 and my 'New' iPad on it. Works great!

    27 of 29 people found this useful

  • 5.0 out of 5 stars

    Great speakers

    • Written by from New york

    I bought this because I wanted speakers, and this seemed sturdier than the portable speakers. It looks and sounds great! And I love that it can charge both my iPhone and my iPad at the same time! It's solid and has a great clock in addition.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Worst alarm clock ever

    • Written by from Richmond

    The looks of this clock are great, sleek simple design which is the reason I bought it. Once you use it is when you start asking yourself what idiot designed this thing. I like to use the snooze bar and what they have done is they have put the off button for the alarm right next to the snooze bar. So when I'm swinging my arm over at 6am 50% of the time I'm turning the alarm off by accident. So what I thought was great design when bought it has turned out to terrible design when I used it.

    22 of 34 people found this useful