Contact Us

Have questions? Review the information below to contact us so that we can help you find answers!

Apple Store Sales

Online

Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories.

Canada Stores:

International Store Directory

Phone

Have questions? Just ask an Apple Store specialist!

  • 1-800-MY-APPLE (1-800-692-7753)
  • English Hours of Operation: Sunday - Saturday from 6:00 a.m. to 8:00 p.m. Pacific time
  • French Hours of Operation: Monday - Friday from 6:00 a.m. to 5:00 p.m. Pacific time

Apple Store Customer Service

Online

For assistance 24 hours a day, please visit our online resources:

  • Help - Review frequently asked questions (e.g., purchasing, shipping, changing your order, returns).
  • Order Status - View the most up-to-date status, make changes to your order, print your invoice, and more.

Phone

For help with an order you've placed, you can also call Apple Store Customer Service:

  • 1-800-676-2775
  • English Hours of Operation: Sunday - Saturday from 6:00 a.m. to 8:00 p.m. Pacific time
  • French Hours of Operation: Monday - Friday from 6:00 a.m. to 5:00 p.m. Pacific time

Product & Technical Support

Online

AppleCare provides online support for Apple products 24 hours a day, 7 days a week.

Phone

Need support for your Apple product? Arrange a call with an Apple advisor who specializes in your exact technical question (U.S. and Canada English support only).

For Mac, iPhone, and iPod technical support, please call:

  • 1-800-263-3394
  • Hours of Operation: 7 days a week from 6:00 a.m. to 6:00 p.m. Pacific time

See all worldwide technical support phone numbers.

For help with a third-party product, please contact the manufacturer directly.

Internet Services

Product and billing support for Internet Services is available online 24 hours a day, 7 days a week.

Additional Information

For more contact information, please visit the Contacting Apple website.