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One stop for technical support
Because Apple designs the iPhone, iOS, and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
  • Direct access to Apple experts(3)
  • Mail-in repairs(4): Mail in your iPhone using a prepaid shipping box provided by Apple
  • Carry-in repair(4): Take your iPhone to an Apple Retail Store or other Apple Authorized Service Provider
  • Express Replacement Service

Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
  • Your iPhone
  • Battery(1)
  • Included earphones and accessories
  • Coverage for up to two incidents of accidental damage,(2) each subject to a $79 service fee plus applicable tax

Software support included
With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:
  • Using iOS and iCloud
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
  • Connecting to wireless networks

Important Notes

AppleCare+ must be purchased within 30 days of the date you bought your new iPhone. If you did not purchase AppleCare+ with your iPhone, you may purchase it at an Apple Retail Store or by calling the AppleCare Contact Center. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPhone purchase date and confirm that your iPhone has no pre-existing damage. Find an Apple Retail Store. To buy AppleCare+ from the AppleCare Contact Center, you will be required to verify your purchase date and run a diagnostic to confirm that your iPhone has no pre-existing damage.

See AppleCare+ Terms and Conditions for complete product details.
For Quebec customers, please read Quebec Consumer Protection Act.


For more information, read frequently asked questions.


(1) Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification.  The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/applecare/applecareplusforiphone.html for full details.

(2) AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a $79 service fee plus applicable tax.

(3) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

(4) Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase the iPhone. For complete details, see terms at www.apple.com/legal/applecare/applecareplusforiphone.html.

The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.

Apple Inc., doing business in Texas as Apple CSC Inc.