Your own team of Mac experts. With you all the way.
Because Apple makes the hardware, the operating system, and many applications, we know the Mac inside and out. So if you need a little help buying a Mac or using a new one, you’ll know who to contact. Just call us or visit an Apple Retail Store to experience the support that’s consistently rated the best in the business.
Get answers while you’re shopping.
Shopping for a new Mac? Contact one of our Specialists by phone or in person at an Apple Retail Store. They don’t work on commission, so they care only about one thing: helping you make the right decision.
Questions before you buy? Just ask.
- Call 1-800-MY-APPLE.
- Visit a nearby Apple Retail Store.
Get one-stop access to the people who know the Mac best.
Expert help from Apple begins the day you buy your Mac. You get a one-year limited hardware warranty, and you get complimentary telephone support for the first 90 days after you buy your Mac. So you can call our highly trained AppleCare advisors for questions on a wide range of topics, such as:
- Moving files to your new Mac
- Connecting to a printer or Wi-Fi network
- Importing pictures into iPhoto
- Using Mac OS X and many other Apple applications
Get hands-on help and personal training.
If you prefer in-person help and advice, visit your nearby Apple Retail Store. There, you can meet with an expert at the free Genius Bar to get advice, insight, and hands-on technical support for your Apple products. Apple Retail Stores also offer free workshops for both beginners and pros — from getting started on a Mac to digital photography, music, and moviemaking.
To get even more from your Mac, purchase a One to One membership when you buy your Mac from the Apple Online Store or an Apple Retail Store. It’s the best way to get set up, get trained, and get going on your new Mac. With a One to One membership, our Mac experts will transfer your files from your old computer, teach you all the basics in face-to-face training sessions, and guide you through more advanced projects such as making a movie, mixing music, or anything else you can dream up.