Apple Store Gift Help
Everything you need to know about gift giving at the Apple Store.
When you order a new iPod, you can add a special touch to your gift: the Apple Gift Package (subject to availability). The Apple Gift Package is a signature gift box with a red ribbon and a greeting card with your personal message.How to add gift packaging:
Free Gift Message
At no charge, you can include a gift message on the packing slip for most items in our store. Just look for the option to add or edit gift options in checkout. If your order includes items intended for different recipients, you can enter a message for each item so that when the gifts arrive, it will be clear which item is intended for whom.
Note: Unfortunately, some items sent directly from our suppliers cannot include a gift message.
Hiding Price Info
Don’t worry about pricing information being displayed for gift orders. For all orders, prices are not included on the packing slip. So if you have a gift shipped directly to family or friends, they won’t see how much it cost.
Personalize iPod with Laser Engraving
If you’re giving iPod as a gift, add an engraving to make it even more special. Personalized laser engraving is available only at the online Apple Store. Here’s how it works: First, add the iPod you want to your Apple Store shopping cart. Then you’ll be asked whether you want personalized engraving. Just enter your text and see what it looks like.
Shipping & Delivery Options
The Apple Online Store offers free ground shipping on all items in our Valentine Gift Guide, as well as on all orders over $75.00. You can also choose faster shipping when you place your order. To learn more about our shipping times, costs, and carriers or to find out how to contact us with your shipping question, click the link below.
Returns & Exchanges
If you purchase an item as a gift between October 31 and December 24, 2007, you may return it until January 8, 2008. All purchases made after December 24th are subject to the Apple Store standard Purchase Policies, which require returns to be made within 14 calendar days of the date of purchase. To return or exchange an item, please call 1-800-676-2775. For complete details on our returns policy, please click the link below.
iTunes Gift Cards
iTunes Music Cards can be redeemed for songs, albums, audiobooks and videos at the iTunes Music Store. You can choose denominations of $20 and $50.
For business gifts, employee recognition, sales incentives, client appreciation and special events, an iPod makes the perfect gift. Order any combination of the popular iPod family. Customize your iPods with your company logo or text engraving and add music with prepaid iTunes Music Cards or songs in bulk from the iTunes Volume Song Program.
Call today for your custom volume package at 1-877-275-IPOD.