• 4.0 out of 5 stars

    Cable Warranty Exchange

    • Written by from Poway

    Not sure why there's so many negative reviews, but I've had my cable for nearly year and it's only now showing signs of distress. Took it to the Apple store today and since it's still within my warranty, they exchanged it for me free of charge. Since I purchased AppleCare+ for my iPhone 5s, my cable is also covered under the extended warranty.

  • 1.0 out of 5 stars

    If I could give this product negative stars I would.

    • Written by from Torrance

    I am SICK and TIRED of having to replace. I have gone through no less than 5 cables over the past year with normal use.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    DISGUSTING quality.

    • Written by from Ruislip

    Never before have I been so INFURIATED by Apple. I have been through FOUR of these Cables in the last FOUR MONTHS. The quality and design of this product is truly pathetic, how can Apple be charging such an extortionate price for these horrendous leads which appear to only last up to a month. Might I add that all four leads, of which are still in my possession,appear to be in PERFECT condition on the exterior, though each one has failed due to obvious internal reasons of which I do not know. As if to frustrate me further, after the purchase of my mac pro for Christmas, within a month of having the product, the same issue has arrived with my charging lead. This is becoming trdiously repetitive and I can honestly say that I will not be upgrading my iPhone to the newest model this continues to happen. I am NOT the kind of person who can afford to shed out 15-20 pound on each new lead I must order to maintain the use of my iPhone. Apple's reputation is truly going to be at stake if they do not do something to compensate those of whom this issue has affected and for the clearly inevitable problems for the future.

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Midland

    I can't believe how terribly made the new lightning cords for the iPhone 5 and 5s are! I think this will be the very last iPhone I will buy. I didn't have my iPhone 5 a year and the cord came apart and stopped working. I have had my iPhone 5s for exactly a year now and guess what? The cable is messing up. I am glad to See everyone is having this exact same issue. It's sad to see how downhill apple has gone. Upgrade time Comes and I will be getting a Samsung.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Product Recall - this cable is not Apple Quality

    • Written by from Penrith

    I have had too many replaced, A friend was told today they won't replace her cable after 2 months use. My cable that was replaced is also needing to be replaced soon.

    This is a definite cable quality issue. "Cablegate". C'mon Apple! reinvest those billions into providing better quality cables for your customers.

  • 1.0 out of 5 stars


    • Written by from wilstead

    Mine has no visible damage, it hasn't been misused and looks brand new, yet it has only lasted 2 months and now wont work...

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Great cable length and high quality

    • Written by from Christchurch

    I ordered a couple of these, and find them great for both in the car, and charging my iPhone as well from my laptop. Quality is as good as other Apple products.

  • 1.0 out of 5 stars

    The cable's rubber wrap doesn't last

    • Written by from Montreal

    The rubber that wraps and protect this cable always rips up after several months of use. Now I can see the metallic wires inside. It still works, but the build quality is really bad. 20$ for this is a rip off.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Absolute shameful garbage

    • Written by from Dixon

    Cable totally shredded, plastic jack crumbling, all with normal use. You know what? Scratch that-- this cable was actually babied from day one, because the only other Apple power cable I've owned did the same exact thing (charging cable for an old Powerbook). That one took longer to fall apart, at least. This hunk of trash Lightning cable, used only with one iPad, started looking beat up almost immediately. Did I mention it was babied from day one?? Apple, sitting on billions on cash, can't spend a little of it to develop a cable that lasts? Or maybe this was the plan-- "defective by design"..? Seriously, the actual insulation just started shredding off... I've never seen anything like it. I have a 14 yr old mouse (made by Billy up there in Seattle) that's seen daily, constant use, its usb cord getting pulled around for hours all day, and it still looks and works exactly as it did when I bought it. Dirty, sure, but structurally flawless. You can't do that, Apple? You can't make a cable that doesn't totoally slurp???

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Really disappointed

    • Written by from Prahran

    My iPad lightning to USB cable Cover has disintegrated 1/4 inch from the reinforced part. It sits in my bedside table and is plugged in each night. Surely it's meant to last more than 2 months. We have 5 iPads, 3 iPhones, a Mac mini, an iMac and a MBA in the house, and are long time Apple owners. This has to be the poorest Apple product I've ever encountered. My mantra is 'it just works', but, Apple, you've let me down. I'd love someone from Apple to contact me, or challenge them to reply with instructions for appropriate use to make it last at least until the warranty expires. I doubt anyone could be more careful than I have been. Is there an alternative way to use the cable?

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    two cables broken so far

    • Written by from Lincoln

    Lightning cables are poor design both my Ipad and Iphone cables have broken at juction with the connector (both at same place)
    I had an old Iphone 4 cable lasted 3 years.
    these new cables dont last more than 6 months.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Failure Certain With This Cable

    • Written by from Sugarloaf Key

    This is perhaps the worst engineered product made by Apple. If it were in a car, the car would be recalled. When will Apple address this issue?

    9 of 10 people found this useful

  • 1.0 out of 5 stars


    • Written by from Tarzana

    so, you have a $400 cell phone that depends on such a weak little thread to keep its battery alive? these stupid chargers are pathetic, and tear up way too easily! you may give some lame excuse to me like "you, the user, should be more careful and less abusive with your charger," but i am equally careful with my iphone charger as i am with my nokia charger, but there is one difference - I HAVE HAD MY NOKIA CHARGER FOR 4 YEARS NO

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Low quality, easily worn out.

    • Written by from Salt Lake City

    The only time I use my charging cable is at night while I sleep. Which means there are absolutely no forces at play anywhere along the length of the cable. Yet, the sheath right at the phone connection end has split exposing the wires. This has also caused intermittent contact and no/poor charging. This low quality electrical connection can't be good for the iPhone hardware.

    I firmly believe Apple should replace any lighting cable free of charge for the life of the phone. I can't believe the rapid decline in Apple build and material quality in the past few years.

    Bottom line: DO NOT buy an Apple brand Lightning Cable. It WILL fall apart in less than a year (or sooner if you use your phone while plugged in).

    7 of 8 people found this useful

  • 4.0 out of 5 stars

    Not bad

    • Written by from New Brunswick

    I got my iphone a year ago and the charger with proper care still works but not until recently that it started to rip, i feel like anyday now its going to stop working but i love how long i had it before it started to rip.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Refunds should be given

    • Written by from Whitley bay

    I now have 3 of these cables broken - within 6 months. The simple fact is that they are poorly designed and always go in the same place - just beneath the connector into the device, where the cable element starts. It doesn't like being bent and there is a connection issue that develops after a period of time.

    Not good enough for Apple and refunds should be given to those that are being forced to shell out on new cables. This isn't a consumer or care issue, it is a design flaw.

    5 of 5 people found this useful

  • 1.0 out of 5 stars


    • Written by from Endicott

    With normal use, the rubber covering easily splits and tears, exposing the wiring underneath. I'm afraid if I leave my phone charging while unattended, I could burn my house down! I'm so sick of having to buy new cables - I go through 2-3 per year! No cord for any piece of technology that I currently use has this problem, including cords that frequently get moved around. My plan is up at the end of the year and I'm switching to a Samsung Galaxy. I've used to love, love, LOVE my iPhone, but Apple could certainly do a lot more to address consumer concerns and customer loyalty.

    7 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by from Burlington

    Last 1 month with a 6+. Really Apple?!

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    What a joke

    • Written by from Southampton

    Useless cable always becoms faulty

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Cable gone AGAIN!!!!!

    • Written by from London

    Something so simple yet you cant seem to listen to your customers and make the necessary design tweaks to ensure this product works. It is no secret that the cable casing is so delicate that it cannot withstand normal wear and tear so why have you done nothing about it??? USELESS!

    4 of 4 people found this useful