• 1.0 out of 5 stars

    Great... while it still works!

    • Written by from MARYLAND

    I've had two Time Capsules over the past two and a half years, BOTH died what I consider a premature death. Now that warranty is up the Apple Store at Charlestown told me (in really nice words) p off or buy yet another one.. I've decided to use a generic external hard drive for my backups (for $75 I can buy a 1TB external hard drive, AND most likely it will last longer!). In the meanwhile I've got a really nice looking (but very expensive) white doorstop. Not impressed.

  • 1.0 out of 5 stars

    That's 2 days of my life I won't get back

    • Written by from Sheffield

    Awful product. Great idea in principal however in practice dreadful. After 3 hours struggling to get my mac to find the drive it finally started the initial back up. Next morning all appeared well however after a quick check through the back up list only 1 further successful back up had been done. Set it to back up and it started. After 10 minutes it stopped as it. "Couldn't find the disk". Tried resetting, restoring, erasing all to no joy. Airport started telling me that the drive needed repair however after not being able to find any way to do this I erased the drive and started again only then for the drive to completely disappear of my list in finder.

    There are a number of 4/5 star reviews and it appears that these things either work or they don't. Personally I'm glad it failed before I had anything important on it. I'm going back to my manual back ups with a local USB drive. Far more reliable and recoverable should the worse happen and it fail.

    Cracking Apple idea but either poor implementation or poor components. Really not worth the hassle or expense. There are far cheaper and more reliable alternatives out there.

    Mine has gone back to the shop for a refund.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Slower than slow

    • Written by from Rockwall

    This thing crawls at a snails pace - internet is filled with slow comments

    10 of 27 people found this useful

  • 1.0 out of 5 stars

    Complete waste of $$$$

    • Written by from Randwick

    Bought this to improve wifi signal throughout my 2 level home. It is physically connected to a Fritzbox 7270. Easy set up, no problems there. But resulting signal is no better than the original Fritzbox.

    Lesson learned: spend my money on a good modem, and a NAS system like Lacie 2 big.!!!

    0 of 3 people found this useful

  • 1.0 out of 5 stars

    Great idea poorly executed

    • Written by from Beverly

    I had a Time Capsule for a year and a half before it died. That's not lot long after the warranty expired. It simply stopped powering on. Well, at least the hard drive itself is probably fine, so data recovery should be easy, right? Alas, retrieving the physical hard drive is not trivial (although there are sites that provide a walk-through for how to do it.)

    This was not my first trouble with the Time Capsule. Once it simply refused further backups, and had to be reformatted before it could be used for backups again.

    The idea of automatic backups without user action is great, so I think the *idea* of Time Capsule is terrific. But my experience is that it's unreliable, and there's not much point in an unreliable backup.

    24 of 34 people found this useful

  • 1.0 out of 5 stars

    Time capsule = JUNK

    • Written by from Sacramento

    I have been a mac/apple fan boy since the late 90's and have had nothing but good things to say; repeated referrals; and constant upgrades. My time capsule is the biggest waste of money ever spent on technology; and to make it even worse no support from apple. Investing several hundred dollars on something that quits far before my cheap external hard drive is an embarrassment.

    34 of 58 people found this useful

  • 1.0 out of 5 stars

    Internet & Squeezebox problems

    • Written by from Emery

    Great idea to have router and backup on one place, but it unexpectedly drops internet connection. The Express side works fine until I set up a network to use Time Capsule then it will not connect with my Logitech players. Customer service could not solve problem.

    27 of 30 people found this useful

  • 1.0 out of 5 stars

    Didn't work

    • Written by from Clearwater

    I received the 2TB Airport Time capsule for a Christmas gift. Setup was very easy, but it would not read an external hard drive. I tried three different hard drives, the unit would not detect them. When I left the range of the wifi with my iPhone or iPad, I could not reconnect without restarting the Airport. I was very disappointed with the unit. I had it for four days and had to restart it over ten times.

    27 of 42 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by from Saskatoon

    This product lasted just over a year. It does not work anymore and warranty is up.

    50 of 76 people found this useful

  • 1.0 out of 5 stars

    Router ok-Backup doesn't work

    • Written by from Ventura

    Since purchase in July, I have been unable to back up the "time machine" aspect as it will shut down my computer and restart with a significant error message. Have sent these to Apple without a response/fix. Have posted on tech boards without response/fix. Thought that I was making my life easier, but id doesn't work as a back up. Router works fine, so it is a very expensive router. This is from an Apple only person-extremely disappointed with this and Apple's support.

    40 of 54 people found this useful

  • 1.0 out of 5 stars

    I'd like to like it but..

    • Written by from Minneapolis

    Instead of what I guess I've grown accustom to with Apple products just 'working' upon plug in, this unit was not the case. As someone that's installed many routers, setup dozens of networks, and am pretty well versed with computers, I expected setting up this device to be a breeze. My old Linksys router is shot, so I splurged $300 on this unit to contribute to my growing Apple monopoly. So far, its been somewhat of a disaster. After hours of phone calls to Apple and my ISP, I still do not have it setup. I ended up plugging my old router back in and just settled for its lagging speeds. Occasionally I will plug in the ethernet line to time capsule, only to get a blinking orange light that states I do not have an ISP address. If every other router (I tried a generic B router as well) can detect this, why can't Time Capsule? I do no know. Apple has told me I need to contact my ISP, as the issue is on their end, but its not, if I am able to plug my computer in via ethernet or use other routers. I'll give it a few days, if not, I guess I'll be returning this unit. I really had high expectations :-(

    56 of 76 people found this useful

  • 1.0 out of 5 stars

    Don't BUY this product.

    • Written by from Doral

    I love Apple products but I had to come to check the review to see if I was the only one with problems. I'm tired of having my backup fail to run because it is inaccessible. Even the Airport Utility can't find it at time and I need to constatly reboot it. It doesn't matter if it's ping-able or it's wifi is on, it's own Airport Utility can't find it and the Time Machine backup utilities fails.

    It boggles my mind that they have yet to get an update to fix this after over a year that this product has been out.

    55 of 67 people found this useful

  • 1.0 out of 5 stars

    Everything gone

    • Written by from Picton

    Do NOT trust this product with your files.

    My Time Capsule has been generating error messages for the past week. This weekend, I followed its suggestion to rebuild due to some sort of corrupted directory.

    One hour later, every single file is gone.

    82 of 105 people found this useful

  • 1.0 out of 5 stars

    very disappointed

    • Written by from dvdv

    i have bought the air port time capsule to replace seagate media center.
    the seagate was a loot better.
    i was able to access it from tv without computer and able to do east tm backup.

    really bad that its not accessible from tv-dlna or iPhone app.
    cant access to my go pro video easily like the seagate.

    apple should add dlna support and iOS app to make this killer

    36 of 64 people found this useful

  • 1.0 out of 5 stars

    Not reliable

    • Written by from Redlands

    I had an older version (2012) of the 2TB Air Port Time Capsule (the square flat one) and it just failed without warning after about a year and a half. Took it to the Genius Bar for diagnosing and they asked me "you have this all backed up, right?" ha ha ha, the Time Capsule WAS the back up!!

    I could feel the unit was working (could feel heat and hum) but no light on the front. No way to recover data. It just bricked one day. Had to pay to replace the whole thing, no recovery, no apple care, no replacement.

    I'd recommend another brand based on their inability to even apologize that all my archived data just disappeared.

    73 of 124 people found this useful

  • 1.0 out of 5 stars

    Died within a week

    • Written by from Alderley Edge

    Initial Time Machine back-up took 12 hours via Ethernet (this is recommended as Wi-Fi would have taken days). Once set up on Wi-Fi, backing up worked for a week. The next attempt to back-up revealed that the Time Capsule had corrupted and even Disk Utility couldn't see it, let alone repair it (Apple Forums suggested the corruption may have been been due to 'interference'), so I lost all my Time Machine back-ups. I also didn't notice much improvement in speed of devices on Wi-Fi, so would be suspicious of the '3x' faster claim.

    Of course, your Time Capsule may not corrupt at all...

    41 of 56 people found this useful

  • 1.0 out of 5 stars

    2 TB Review

    • Written by from Denver

    I purchased this product based on the reviews and the good luck I have had will all Apple products. But.....

    Maybe my unit is defective, but the signal strength is much worse than my 10 yr old Linksys, the back up takes hours (even with less than 1 TB of files) with the computer 5 feet from the TC and it will not stay connected to our iphones, Ipads, iMac or Macbooks. I checked the Support page and connection issues with Mtn Lion are well documented, but no solution from Apple. Most people have just hard wired back to the router which defeats the purpose of this purchase.
    I am bummed - this is first sub-par Apple product that I have purchased....
    The search continues...

    95 of 117 people found this useful

  • 1.0 out of 5 stars

    Time capsule - power off

    • Written by from Cluj napoca

    I have a big problem with my time capsule: randomly shuts down. I'm very dissapointed!

    57 of 77 people found this useful

  • 1.0 out of 5 stars

    Not quite as intuitive as it should be

    • Written by from Sunnyvale

    Hummm $300 is a lot of money. And the time capsule is not what its all jazzed up to be. I guess if you just want to use is for time machine it is adequate (a $100 external drive should do about the same).

    I was really disappointed by the wifi performance. It fared no better than the piece of rubbish the telco sent me to terminate my dsl connection. Throughput and range are just as mediocre.

    I thought I d be able to share my files and photos with my family (everyone uses macs). After leeching on posts and forums and the such I could not find any straight forward - easy way to do this. Everything is convoluted and counter intuitive.

    I am usually a big fan of Apple hardware, software and products in general. This did not cut the mustard. Apart from the very basic setup steps for wifi and time machine, all the rest is a bear.

    What I want is to have my photo's copied on the time machine and kept in sync while sharing the pictures with the family on the internal wlan easily and seamlessly. This is not possible with this product. (it is actually not possible with any solution provided by Apple afaik).

    This will teach me to do my research before I buy. Still disappointed however.

    I ll encourage you to shop around and do your homework before buying this product, I am sure you can get better features and performance from competing products.

    77 of 97 people found this useful

  • 1.0 out of 5 stars

    Terrible Install and No Customer Service

    • Written by from Vancouver

    Just so that it's clear...I am/was an Apple FAN.
    I own the iPhone, iPad, Mac Pro, and two iMacs at home.
    Purchased this new Airport Time Capsule to replace a failed Time Capsule after 1.5 yrs of service. Other than the premature failure, I was very happy with the Time Capsule.

    On the recommendation of the local Apple GENIUS support, I purchased this new unit only to start a wasted day of frustration. UNIT does NOT start 1, 2, 3, and it was not easy to getting support from the local store or online.

    The result is the Genius at Apple support online ended up telling me to return the unit and consider another product. What?!? Because it wasn't what he though I needed... Well, I am going to return the TC and look at buying something else.

    Make sure anyone considering buying this reads the fine print. Only works with LION or later....and the latest IOS (NOT). Proved them wrong when it would not work on a current iPad.

    Always a first time for everything. So disappointed with this product and with Apple service. Makes me think twice now about considering the new Mac Pro and a new iPhone.

    67 of 93 people found this useful