• 1.0 out of 5 stars

    Needs Revamp Big-time

    • Written by from Singapore

    This is probably the worst apple product I've come across. I'm sorry but it is. Failed for the third time, First time replaced during warranty second time replaced few months ago and cost me in full as out of warranty ( not using apple care hence only 1 year). This is the third time already and I'm thoroughly disappointed. I've never used the charger for anything but for my MBA11" and yet it failed 3 times within 2 years of laptop. The price for the charger is ridiculous with this error rate :(

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Very poor design and too expensive!

    • Written by from Costa Mesa

    The thin cord has frayed near the power supply and made the unit non-functional for the second time in the past three years. Very poor design! I am tired of spending $80 + tax to replace it which is an outrageous price! Make me rethink my next laptop purchase!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Cable is as bad as iPhone's/iPod's/iPad's and the price extremely high

    • Written by from Alexandria

    The quality of the adapter itself is good, but the cable is so bad... and there are no more options! Very disappointed...

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    What's up with the cables?!?!

    • Written by from Orlando

    I love my MacBook Air... I am an Apple junkie... We all have iPhones here at home... we have an iPad and iPods... but these power cables are just not up to par with Apple's quality... Apple products are pricy, we buy them because we love Apple... but I have spent so much money replacing cables that I'm starting to loose that love... Please Apple, my second cable is fraying already!!!... And I have to pay $80 yet again!!!... I don't need the whole thing, just the cable, but I was told that they don't sell just the cable, so I have to buy the whole thing again!!!... My youngest son is going to start online schooling and I was looking into giving him my Air and buying myself a Pro, but I don't think want to invest so much on a laptop when I have to continue buying replacement cables at such a high price... Thank you for your wonderful products, but your cables are really bad!!!

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    3 years is plenty

    • Written by from Epsom

    Just had to replace my 3 year old unit that's travelled around the world several times, been used in the most unusual conditions. I can't count how many times the mag-safe feature has saved my MBA from flying off a desk, flight case, lap by popping off when yanked. In fact, I'd say those yanking out moments are where the cable gets the damage from. I'd rather replace that than the laptop.

    Those people complaining about 1 year lifespan - what the heck are you doing to it?!?!?!?

    The only reason I'm not giving it 5* is because the cables are a bit bent awkwardly out of the box. Yeah, stupid reason, but I like my cables coiled nice.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    This is ridiculous

    • Written by from Medford

    As a college student I bought a mac thinking it would be a good investment, and the computer itself has been....but having to spend 80 dollars on my non existent budget is outrageous! I am considering going back to a non apple laptop just so I can save money in the long run.

  • 1.0 out of 5 stars

    ...Seriously?

    • Written by from Calgary

    I got my MacBook Air in December of 2013, and just 7 months later the charger is busted. Wiggling the cord around to get it into the right position has now failed, so I come to find a new one, and what do I see? 80 bucks for a new one? This is so ridiculous. I've gone through 3 charge cables for my iPod 5 over the past 2 years as well. The quality is terrible.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    bad product

    • Written by from cold spring

    80 bucks is TOO much for a new one, specially that we need to buy a new one every while. It supposed to be more efficient, and that's the deference when i buy it from Apple store and other store.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Cord frays easily, stops working

    • Written by from San Francisco

    If I could give this 0 stars I would. After a year and a half of use, the thin cord has frayed near the power supply and made the unit non-functional. Poor design!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Bad charger

    • Written by from Edison

    I bought my Macbook Air 11'' couple of months ago, and my charger has already started to fall apart. I have used Windows laptops and I never faced adapter problems with them. My Macbook works fine, but the charger is falling apart and it is costly.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Please recall this adapter!

    • Written by from virginia beach

    This adapter pulls itself out with the slightest pressure up or down. It will, however stay secure when attempting to pull straight out. If placed on a computer lap tray with just enough material of some kind wedged underneath the connector so it is stable, it is less likely to disconnect. At this price, I shouldn't have to jerry-rig apple's design flaw. It's only a bandaid, but I hope this helps some of you.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by from Shullsburg

    Same problems here. The charger gets incredibly hot and is frayed and not won't even charge anymore...I refuse to pay the $80 for a the same terrible quality....is there a better option?

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Cheap Garbage

    • Written by from Brisbane

    Charger started smouldering on my carpet where it was fraying.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Seeing Sparks

    • Written by from Oak Ridge

    I've only had it for maybe 4 or 5 months and the thing gets incredibly hot, and now the spot where the cord that connects to the actual battery split completely open and now there are open wires frayed out....which are sparking....so im afraid to touch it.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Terrible value

    • Written by from Twickenham

    Having just had to buy my third adapter in three and a half years, I can only agree with the majority of the other reviews on here. After the first one went, I was extremely careful with the second one, but if anything it died even more quickly. How can Apple continue to produce such a poor product AND charge such an extortionate price for it?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Doesn't last

    • Written by from Sierra Vista

    Apple needs to improve the quality of these power adapters. I coddled this adapter: Never wrapped the cord tightly, kept strain off the cord, and made sure to only put it in my bag on days I would need it. Yet the cord is already frayed and falling apart. I don't mind paying a high price for a good product but having to replace an $80 power adapter after 18 months of fairly moderate use is unacceptable.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Serious design fault - cable to computer breaks

    • Written by from Bristol

    Just about to order a third replacement as you can't get them from anywhere else!

    The thin wire from the adapter to the computer wears and breaks as it leaves the protective collar (which is too stiff to protect the wire and, I suspect, actually just serves to sever it more quickly).

    For a company that designs such beautiful computers, this is very disappointing.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Killed My Battery

    • Written by from Denver

    This power cord frayed by the charger head after about a year of use, for absolutely no reason. The cord was not mistreated in any way. Before I was able to replace the cord, a few months, my Service Battery warning came on. My (Macbook Air 2011) battery life declined steadily from there. The battery was then "Replace Soon", even though I had switched chargers, and I needed to replace the $180 battery. This charger is horrible, it ruined itself and my battery. The fact that Apple hasn't addressed these issues is appalling. I'm switching to Windows and Android.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Horrible, falls out constantly

    • Written by from San Jose

    The charger itself works fine if its sitting quietly at your desk hooked to a dock. But take it on the road and at every little bend of the wire too close to the plug and the thing falls out. I can hardly hold it in my lap for accidentally bumping the stupid connector and off it comes.

    Hate this product.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    The MacBook chargers are NOT WORTHY of the Apple name.

    • Written by from Mountain View

    I am a loyal Apple user and 99% of Apple's products are designed beautifully, which is why it is mind-blowing why Apple has not fixed the poor design on their MacBook Air power charger. I will summarize the big three items:

    1). It is too big at the end unless you want to lug around the extension cord everywhere you go. It is so big it takes up two spaces on the power strip. You bought an air for a reason - so it is light. get a clue product manager who runs this product line!

    2). It breaks due to bad design. The whole wrap around the brick design puts too much pressure and wear and tear on the cable at the end of the brick which over time breaks the wire off. This is really expensive to replace at $80 a pop. Please please fix this!!!

    3). No short three pronged option. Again, have to use a two pronged version unless you want to lug around the ginormous extension cable.

    Please forward this to the PM running this product line. You have a one star rating on your own website - is anyone listening to your customers?

    5 of 5 people found this useful