Customer Reviews and Ratings

2.5 out of 5 stars

Based on 301 reviews

  • 2.0 out of 5 stars

    Love all things APPLE.... Except this dock; it's NOT GOOD. Don't bother.

    • Written by from Marlborough

    I immediately purchased one of these the night I bought my IPad3. I thought the idea was great. Tried to use it for a week and returned it last night.

    Even the people at the Apple store could not believe how poorly it works, particularly the sound control with the speaker jack. They tested it on the spot with speakers. Sure enough, they saw what I was talking about.

    1) The angle it holds your IPad at is not good, not good at all.

    2) If you use a cover for your IPad, (who doesn't), plan on removing it every single time you want to dock it. A royal pain.

    3) If you plug in speakers, you loose ALL control of the volumn. The hard switch is disabled, the electronic control is blacked out, even the control on Pandora is useless. The dock-speaker jack appropriates your entire sound control to a very high volumn and you can't do a thing about it.

    Once when the phone rang, I could not turn the volumn down, Then again when there was a knock at the door, I could not immediately adjust the volumn. This is useless.

    They were GREAT at the Apple store. Gave me my refund and I bought an extension cord instead for my IPad. I still love all things Apple and the customer service is stil great.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    the worst product from apple in the last 10 years

    • Written by from Somerset

    small base for the size of the ipad, no charge if on n' type of case.

    2 of 4 people found this useful

  • 3.0 out of 5 stars

    Charging

    • Written by from Delanson

    It was working fine and attached fine, but all of a sudden, it stopped charging my iPad and I did nothing to it, and didn't touch it.

    16 of 17 people found this useful

  • 5.0 out of 5 stars

    It's great.

    • Written by from summer-town

    I am a huge apple fan, and this dock is perfect for my iPad 2. The reason I chose this dock rather than the iPad 2 dock is because I hate taking the covers off it to dock it. It's brilliant, it's simple and it keeps my desk tidy.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Stopped charging after 8 months

    • Written by from New Haven

    During the short time that it worked, we were satisfied with it. We purchased it in March 2011 and then one day in November it abruptly stopped charging the iPad. I expected this product to last longer than 8 months even if it did only cost $30.

    22 of 28 people found this useful

  • 1.0 out of 5 stars

    Rubbish

    • Written by from Ichikawa-shi

    1st one didn't work at all. Went to service centre and was replaced. 2nd one now speakers work but doesn't work with the iPod dock to VGA cable (works if I plug it into the iPad directly).

    Complete rubbish - whole point was to stop having to plug in two cables to get external monitor and sound and instead just plug the iPad into the dock.

    24 of 30 people found this useful

  • 4.0 out of 5 stars

    totally satisfied

    • Written by from Augusta

    I bought this charger to use at work. Sits perfectly fine on my desk while charging. Will give as a gift also.

    13 of 24 people found this useful

  • 1.0 out of 5 stars

    Very Poor

    • Written by from Auckland

    I gave one star because I couldn't give none. The connector fails its primary task - to connect. A proper connection is not made between ipad and the dock so the ipad doesn't charge consistently, and the AV functionality is intermittent. The ipad is held at a precarious angle, can be knocked easily and the base slides around easily on a table surface. Not what you expect from a Apple product really.

    16 of 20 people found this useful

  • 1.0 out of 5 stars

    Dock does not charge iPad if you have a protective case

    • Written by from Sydney

    Very disappointed that I can not charge or connect my iPad 2 with the dock, if I have the iPad protective case on.

    The connecting jack and dock is made so slim, that if you have even a thin protective backing on your iPad (and who doesn't want to buy a cover after spending so much $$$ on the iPad?), it won't connect with your device properly.

    The dock needs to allow a little bit of space for the protector covers guys.
    I had to perform a few Google searches to find out why, and I even returned my first purchased dock to the store, believing it to be faulty, before I had to work it out myself via feedback online from other disgruntled consumers.

    Food for thought on your next model!

    14 of 18 people found this useful

  • 5.0 out of 5 stars

    Simple and perfect

    • Written by from Manchester

    I don't understand why people submit bad reviews about this product. It's a dock! It's not designed to fit with cases, it just serves its purpose and I think it's great. A nice snug fit, line out and keeps my desk tidy - simple as that. It does what it is meant to do and it's durable, clean and fine by my standards. I own a lot of apple products and this does not disappoint.

    12 of 16 people found this useful

  • 2.0 out of 5 stars

    Not very good

    • Written by from Boston

    It does what it's supposed to, charges your ipad and even allows you to jack in external speakers.

    it is solid built, and bigger than the older one.

    Problem:

    it does not come off easily. which is annoying. cus you have to hold your ipad with one hand, and use your other on the dock, and wiggle ur ipad free.

    it doesn't fit if u have the smart cover on.

    i was told that it is spongy - doesnt scratch the ipad where the ipad sits.. no.. it isn't

    15 of 20 people found this useful

  • 4.0 out of 5 stars

    Solid Docking Station

    • Written by from Vancouver

    Product does what is says. Clean and simple design.. It is a docking station to charge and display your iPad plus you can connect it to some external computer speakers.

    And no it will not work a Smart Case. But not sure why you would need the case if you want to use a docking station since most of the smart cases allow you to prop up the iPad.

    But i would recommend viewing the product images on the Apple Store site before purchasing the product.

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    Useless dock

    • Written by from West Pennant Hil

    Purchased this along with iPad2, and found out I need to remove all casing from iPad to be able to use the dock. So inconvenient !! Now the dock is just sitting there collecting dust!
    Waste of money!

    3 of 6 people found this useful

  • 5.0 out of 5 stars

    Well done! Apple designer!

    • Written by from Singapore

    I love the design. In terms of look, it is slick, handsome, and beautiful. It terms of functionality, it serves it's purpose providing perfect steady support to hold my IPAD vertically for either charging or used as picture frame/clock/typing etc. I am not the designer of the dock, not sure if it was intentionally designed as such. But in my opinion, even it can be used with the cover on, I would probably still take the cover off while my IPAD is in the dock. 2 simple reasons: (1) IPAD looked beautiful and elegant enough to be displayed on my desk, living hall, bedroom etc, why would I want to cover it up with something else? 2) While charging, I would like to have as much cooling as possible to prevent over heating up the chip. Why would I want to put an insulation around to risk my IPAD over heated while charging?

    I have been looking around for alternatives to the dock, honestly, I couldn't find anything better. Well done Apple designer!

    25 of 39 people found this useful

  • 5.0 out of 5 stars

    As Advertised!

    • Written by from Mancelona

    This dock works exactly as advertised! Don't understand all the negative reviews. READ ALL THE "FINE PRINT" and you will know what you are getting and what to expect.

    24 of 44 people found this useful

  • 2.0 out of 5 stars

    Tough Alignment

    • Written by from Columbus

    While the stand is very convenient once you get the iPad installed, alignment is quite difficult. I have to pick up the base and fiddle with it almost every time I use it. I'm not sure if it's the fault of the iPad or the base, but it pretty disappointing.

    22 of 27 people found this useful

  • 5.0 out of 5 stars

    The best thing ever

    • Written by from Westlake

    This is the best accessory. I like it because you can do homework and read with the iPad elevated. It is so good for reading books

  • 1.0 out of 5 stars

    bad

    • Written by from adelaide

    sorry to say this but this 1 one if the worst product i ever brought from apple, need a better design, doesn't fit with smart cover on and with clear protective case!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Good and the bad

    • Written by from Cavendish

    Good dock holder but bad when you have to keep taking iPad out of the protection case.
    Come on apple you can do better please.

    20 of 30 people found this useful

  • 5.0 out of 5 stars

    Great Product!!

    • Written by from Wilmington

    This is a great dock. It does it's job well. I like the sleek look it gives my iPad sitting on my desk. Everyone is crying because it doesn't work with the case... my question to you is, why the heck didn't you use your eyes and see that it wouldn't work with the case before you bought it? Well worth it, recommened, there is also a lot of cases that support the dock now as well.

    27 of 42 people found this useful