• 1.0 out of 5 stars

    Was good for a couple of months but now NO GOOD!

    • Written by from Braddon

    I bought mine around 10 months ago, it was pretty good for awhile but now just won't connect at all.

    Also FYI for Adobe InDesign users, the keyboard is not compatible with the shortcuts in InDesign that require a numerical keypad, that is a bummer.

  • 1.0 out of 5 stars

    Why do I have to give it even one star?

    • Written by from Wildwood

    I've had the same frustrating experience as many others I see making comments about this key pad. It works OK sometimes, but then quits for no apparent reason. It disconnects itself in the middle of a job. Sometimes there is a delay before the numbers appear which is not acceptable since alpha characters are taken in real time. The pad was installed at the Apple store by an Apple employee when I purchased the computer. I returned the pad when it didn't operate properly and was given a new one. It didn't work either. I have now junked the wireless Bluetooth keyboard (although the keyboard was not the problem) and the numeric key pad, and bought the full numeric keyboard using the USB port. Problem solved.
    How can Apple risk its reputation by selling something of such obvious poor design and quality?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Does Not Work

    • Written by from Sun City

    I purchased this as I like to have a calculator type set up on my keyboard. I worked initially and I was very happy with it. Now after a couple of weeks it has stopped working. My iMac says that it's connected, but the input from the keyboard is not working. Very frustrating and disappointed with the Keypad. I can't find my receipt or I'd take it back.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    very good, but needs a bit of help

    • Written by from Horley

    The title "very good, but needs a bit of help" refers to the fact that there are one or two shortcomings, but none of these are serious.
    The battery level is not visible in the Bluetooth menu on the menubar.
    If you are thinking of using the (excellent) TwelveSouth MagicWand to attach this pad to your wireless keyboard (to make one unit) you will need to cut a piece of the width of the wand. This is due to the fact that there's a bulge on the bottom of the keypad which prevents the wand sliding on to it comfortably.
    After a long time of non-use the keypad may miss the first one or two keystrokes - it switches to standby mode to save battery and sometimes takes a second or two to come back to life.
    When it does respond again a message on screen confirms.
    I have used the TwelveSouth wand to attach the keypad to my standard wireless Mac keyboard.
    It now looks almost identical to the wired extended Mac keyboard but I don't have the wires !
    A bonus is that now you will have a "delete to the right" key. Great !

  • 1.0 out of 5 stars

    Zero Stars.

    • Written by from Baltimore

    I bought it an hour ago. It won't connect to my Macbook pro. I put several sets of brand new batteries in it, and it won't even register.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    LISTEN TO US... do not waste your money!

    • Written by from Newbury Park

    Belkin are you listening? Not only did the keypad stop working, I spent hours, days on the phone trying to resolve issues, sent it back ( I had to pay to ship) then waiting forever for the new one. The first one and the second one work,( or rather don't work) exactly the same. Disconnects at will, delete button doesn't work. Customer service (if you can call it that) was worthless. The people, and there were many, that I spoke too were very nice but this particular Belkin product and the system to support it need to be recalled.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    DO NOT WASTE YOUR MONEY - BUY THE APPLE EXTENDED KEYBOARD INSTEAD

    • Written by from Surbiton

    After a year or so of trying to use this with any kind of consistency in an office environment I have chucked it in the bin and ordered the Apple Extended Keyboard - wouldn't even sell it on Ebay as I would feel guilty palming it off on someone else. Constantly loses signal, constantly won't connect, constantly connects but won't work, constantly links to other computers in the office by itself, works maybe 40% of the time, painfully slow typing. Please do not waste your money! Unfortunately I have had to give it one star in order to post this scathing review.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    This is no good

    • Written by from Frederiksberg C

    I bought this keypad and have had no luck in pairing it with neither my MacBook Pro nor my iMac running the OSX 10.9.4. I can find hundreds of report on the internet from other people having the same problem. I thought Belkin meant guaranty for good stuff working with Apple devices. This Keypad is not worth the money.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    No good

    • Written by from Whakatane

    it does not do what its supposed to do.
    It interferes with the Apple wireless keyboard and Apple magic mouse, plus wont always connect.
    I tried using it on an iMac 27 running OS X 10.9.
    Its hopeless. Gave it 2 months to prove itself, trying to diagnose the problem with Apple technical team and Belkin support
    Returning it now

  • 1.0 out of 5 stars

    The bad reviews are NOT because of the bad instructions

    • Written by from Clovis

    The keypad worked for awhile but then stopped working. It still pairs but it doesn't stay connected.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Convenient addition to 2013 Mac Pro

    • Written by from Lexington

    I bought this Belkin Bluetooth Numeric Pad at an Apple Store in Downtown Boston during a business trip. The negative reviews were very disconcerting; I anticipated poor performance with an inevitable return. Glad I bought it, despite all the less than favorable reviews!!

    This Numeric Pad works beautifully on the 2013 Mac Pro!! Easy connection during initial set-up, and 100% successful operation! No disconnects or loss of signal. After a terrible Bluetooth performance issue from my trusty old 2006 Mac Pro, I totally get the complaints!! The 2013 Mac Pro Bluetooth is "perfect" on all devices, whereas the 2006 Mac Pro Bluetooth was horrid on all devices. The batteries in the Magic Mouse would last 5 days with the 2006. They last 30 to 60 days with the 2013.

    My personal opinion is that your experience will be great or terrible, but nowhere in between, based on the Bluetooth performance of your connected computer. The more recent a model you own, with a newer Bluetooth version, the better!

    On the 2013 Mac Pro, this Belkin Numeric Keypad is truly "Apple Like" and it simply does not ever miss a character.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Works Perfectly

    • Written by from Canmore

    Got this out of the box today and it didn't pair automatically but I followed the instructions as per the post Written by Julian B
    19-Feb-2014. Thx Julian. And it's working beautifully.

    I can imagine that without Julian's instructions it would've been super frustrating and I think that's why this product has got such bad reviews.

    Julian mentions to hit the "continue" button when you get to the instruction about hitting the key to the left of the shift key. I hit the "enter" button on the key pad and it didn't work. So I hit it a few times more on the keypad and on my macbook air keyboard so I couldn't tell you which key finally unlocked the screen to get to the option to enter the US ANSI info but it worked.

    It looks beautiful. It works super fast. The keys are a fraction less smooth and lovely than apple keyboard keys, but only a mere fraction of a difference.

    Overall an excellent product and I'm super happy I chose to ignore all the negative reviews and buy it.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Looks good......

    • Written by from Tampa

    Will not stay connected (why didn't I read the other thousand reviews here that say the same thing??), so frustrating, & I am most disappointed because before this I was never steered wrong by my Apple store, this makes me question all future purchases.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible and unreliable

    • Written by from Maplewood

    I've had mine 6 months, and I cannot get it to stay connected to my computer - even though it is says it is "connected". This is the most frustrating product I've ever used with my iMAC. DO NOT BUY IT.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Disappointed and Frustrated

    • Written by from Brisbane

    Bought the Belkin Numpad from an Apple store without seeing the reviews; first mistake.

    Got home and tried to connect it and after much frustration and one totally unhelpful call to Belkin (non-) Support in Australia gave up but it eventually connected but it had to be continually woken up to use.

    It also caused interference with my Magic Mouse which I didn't realise that that was the cause of the problem until the Numpad finally stopped working and won't reconnect again regardless of what I do.

    It's now an expensive paper weight!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    So far so good.

    • Written by from Fairlawn

    I realize everyone's experience is different. Mine is very positive so far. I have a relatively new MBP 13" w/ Retina. 3 months old.

    The bluetooth paring worked on the first attempt. The keypad does not appear to loose the connection. Having said that, I use it a lot so it's not very idle. The keys are fast and accurate. I even programmed the F16 key to work with the unDock app to eject my external hard drives.

    I hesitated to buy the keypad based on the negative reviews however so-far-so-good.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Nicely Done, Works great on my iMac 27"

    • Written by from Manchester

    I have a new iMac with Maverick 10.9 and this keypad works great !!!!! When I need to use it I just tap the enter key on the numbers pad and it connects. I don't understand why so many have problems but most complaints seem to involve Mac Books.

    1 of 2 people found this useful

  • 4.0 out of 5 stars

    Belkin or Apple Need to Update the Installation Instructions or OS-X

    • Written by from Ringwood East

    I would have struggled with the install had it not been for a feedback article that explained how. When you go through the install the on screen instructions ask to press the key next to the shift key. Well there isn't one. so Press any key 3 times until the screen comes up with it can't recognise your keyboard then press CONTINUE the select US/ANSI as the keyboard type and it will be set up.

    Other that that it seems to the a nice number pad but operates a little different. Would be even better if it had navigation keys so that you did not need to go back to the alpha keyboard when doing serious spreadsheet work.

  • 1.0 out of 5 stars

    Waste of money

    • Written by from Doylestown

    Bluetooth connectivity is so bad (despite changing to new batteries for each use) that I simply stopped using it completely. Intermittent connectivity meant data was being entered into wrong spreadsheet cells with catastrophic impact. Many hours of work destroyed.

    Also remember to return within 14 days or Apple will refuse to refund your money - with soooooooooo many bad reviews I was a fool to buy this and you will also regret it. Believe the vast majority of the reviewers - I gave it one star only because that was the lowest rating. Zero would be more accurate. Apple let themselves down by selling this in their store.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from Toronto

    I purchased this keypad from the Apple store. It was easy to set up, but the connection kept dying. I just figured it was a power-saving thing.. usually pressing a key wakes it, then you can start using it. However, it altogether just stops working for no apparent reason. You need to disconnect and then reconnect it using the bluetooth menu in order to reset the connection, then it functions for a few more minutes.

    Even though it looks and feels solid like Apple's keyboard, it lacks the same reliability.

    It's just a paperweight now.

    3 of 3 people found this useful