• 1.0 out of 5 stars

    BROKE DOWN AFTER ONLY 6 MONTH OF USE...

    • Written by from Cairo

    Nice scale on the website, disaster in real life. Does not synchronise properly with an already backward application on the iphone. 6 months after purchase the scale simply stopped working. If the scale is not placed on a perfectly even surface it will display different readings for two consecutive measures. Bluetooth takes forever to sync with iOS 5. Do not recommend this purchase.

  • 1.0 out of 5 stars

    Nothing but issues so far.

    • Written by from Milton

    The scale itself seems to be well designed and well thought out. Unfortunately neither the iOS app or web dashboard are working 100% for me. The app crashes every time I try and access the My Devices section, which is needed if you'd like to add additional devices, or update the firmware.
    The web dashboard won't allow me to edit some user preferences, language and measurements no matter what I set them to won't correctly save. Notifications won't save.

    Basically, the iOS app and Dashboard experience have me regretting my purchase.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    It was good (but just in the beginning)

    • Written by from Oakville

    In the beginning everything was fine, but after 6 months it started to present problems and I contacted the Withings Customer Service. Again, in the beginning the service was good, but after spending one month talking to them and receiving misleading information I'm tired. Hopefully I think the problem will be solved and I should get the replacement the next week. At least that's my hope.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Can't use the heart rate monitor

    • Written by from Nepean

    If you care about the heart rate monitor functionality at all then don't get this scale. It's wrong at least 40% of the time. I had the unit replaced and the new one was just as bad as the one I sent in. And it can be off by 50 beats per minute. Completely useless. And support will just tell you that you are using it wrong. Will never buy another Withings product again.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Don't bother, too expansive and isn't accurate

    • Written by from London

    I've had it 24hrs and I'm returning it to Apple. Doesn't work on carpet, despite the 'carpet feet' that it comes with. BPM is way too high - I've had resting BPM of 89, 92 and 99! I'm a hiker in my 30s. When I came home after being at work it needed to be re-synced with my iPhone - 'Setup Failed' 4 times, so I had to delete the scale and go through the installation process again. £129 - maybe for generation 4 is out.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Inaccurate measurements

    • Written by from VANCOUVER

    I weight in 5 times within 10 minutes and came out with 5 different measurements... You might want to look for something else if you hate returning items.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Not so smart body analyser...

    • Written by from London

    a good looking bit of kit, simply designed and a great idea to sync up with the iPhone and lifestyle apps, and help you track weight etc. Setting up was a doodle, but after a day or so the scales got confused as to which family member was standing on them. not only that, the weights were extremely variable each time you had a weigh in. we reset, re synced, and eventually re turned. We gave it a chance and wanted it to be as good as it promised, but were sadly disappointed.

    27 of 36 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money

    • Written by from Magog

    I had high expectations for this products as it could provide feedback as I am trying to lose weight. Setting it up was easy although there was definitely lack of instructions about using the app.
    For a while I was happy as I was regularly loosing weight. Then I got suspicious about the readings as my girlfriend's weight was getting abnormally low and you could not really tell by looking at her. We then tried our old scale and found a huge discrepancy.
    I read the support on the company's website and tried to do a reset by removing the battery. Still totally wrong. I can weight myself 4 times at one-minute interval and get 4 different readings with a discrepancy in excess of 10 pounds.
    I may as well as my girlfriend to look at me and guess my weight. Total waste of money. Too bad, I'd like it to work.

    30 of 34 people found this useful

  • 1.0 out of 5 stars

    Inaccurate weight measurements

    • Written by from Pinner

    This machine stated my weight in a range from 22kg to 30kg, which of course, is inaccurate. I exchanged it for a new one and the same grossly inaccurate readings occurred again. I will return it to the Apple store. As much as I would have liked to like this product, it was a very disappointing experience.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE Battery Life/Product quality

    • Written by from Hong Kong

    I don't have any problem with the functions of this product. However, the battery life of this product is TERRIBLE.

    in two weeks, I have changed batteries THREE TIMES. It is NO WHERE close to the 8 MONTHS claim of the company.

    When I check the battery life on the iOS app, it always says 100%. However, I just woke up in the morning and step on it, it showed the no-battery signal. Then after the changing the battery, it lasted for 4-5 days and died again. Then, I went to buy a fresh pack of batteries from a store and they died in just two days. If they are designed to last 8 months and it turned out to be TWO DAYS, the product quality control is REALLY TERRIBLE.

    IT is really the worse product experience I ever had.

    Withings, do your job and fix this.

  • 1.0 out of 5 stars

    Disappointment

    • Written by from Edmonton

    Interface for iphone, not hd, not easy to use but what is worse... Weight reading is quite inaccurate (can change +/- 0.5 kg between one measurement and the other and the measurement is abt 1 kg lower than the real value) and.... It does not work on the carpet, even if it is not particularly thick...i think it will go back to Apple....

    28 of 35 people found this useful

  • 1.0 out of 5 stars

    Garbage don't waste your money

    • Written by from Milton

    Spent two hours trying to get it to work properly, contacted their customer service had to attempt multiple factory resets. Didn't not like connecting to an iphone 5 will be returning to the Apple store for a refund.

    44 of 85 people found this useful