• 1.0 out of 5 stars

    totally worthless

    • Written by from San Francisco

    No matter what I do and after researching for hours, I can't get the bluetooth connection to stick. I have to re-set it every time I weigh myself, completely defeating the purpose of purchasing the scale. Waste of $$ in every way.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    TOTALLY USLESS PRODUCT DO NOT BUY

    • Written by from BODMIN

    Well because of medical reasons I need something like this as I am under weight and the hospital need accurate daily recordings of weight and diet. I am now on my 5th one yes thats right my 5th one. I have just email my Apple rep and basically told him enough is enough. Yes the Bluetooth and Wireless connectivity has failed yet again rendering the scales totally useless. I have expressed my feelings to Apple and don't understand with all these negative comments why they don't take these and other Withings products off the shelves as they are no where near worth the money because the build quality of the electronics are totally useless. A note to all unhappy customers which I have found out is go and blast on Withings Facebook page they don't like it one bit trust me I think they even tried to block me cause I keep blasting there build quality and useless products. I am doing well 5 scales and 4 Pulses so far within 12 months.

    Its only got 1 star because you can't post 0 stars so take this review as 0 star review

    Annoyed customer Martin

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Lost connectivity

    • Written by from Dartford

    Had these scales for a week. The scales have lost connectivity twice in that timeframe and its not syncing with the app. Its a great concept, but seems poorly implemented. I'm going to return them to Apple as I just can't be bothered logging support calls and wasting time. It really should work straight out of the box as advertised.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    App is disaster

    • Written by from Houten

    Withings system completely useless because of crashing and freezing app. Did several re-installs, they only help for a few seconds. Big diasppointment.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    no iPad app?? really??

    • Written by from Beaver Falls

    weak. really unbelievable that there is no ipad app. super disappointed.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by from La Crosse

    Wow! I have two of these Scales and what pieces of junk they are. Both are less than 2 months old and quit working. They will no longer connect to my network or via bluetooth to my iPhone, iPads.

    To make it worse I cannot even contact the company because they seem not to exist after they collect your money. Huge disappointment!! If anyone has a phone number for them or an address I would appreciate knowing what they are. Even Apple does not know how to contact them.

    Stay away

    11 of 16 people found this useful

  • 1.0 out of 5 stars

    Good concept - horrible product

    • Written by from Seattle

    All I wanted was to have a scale that would send my weight to an app, so that I could track my weight over time. This product is not providing this basic function. The scale will not sync with the app and the bluetooth connectivity won't seem to stick. I am quite surprised that Apple would let such an unreliable product grace its shelves.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    • Written by from Shelby Township

    Don't waste your money. This is just a weighing scale which sends yours measurements on a IPhone. Other than that it's does not measure your fat mass or your pulse accurately. It has a error of over 30%. Waste of money

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Inaccurate in all areas, returned for refund

    • Written by from York

    I bought a Withings Smart Body Analyzer with high hopes for a really well made device with great automation and connectivity. It delivers on all of these but fails horribly on the main reason for buying it - measuring my weight, body fat and pulse.

    Set up was straightforward, but every time I used it, it reported a different weight. And this wasn't hours or days between measures, it was getting on, stepping off and stepping back on again. Weight varied by anything up to several kg on occasion. Moving my body a few degrees forward, back or side to side induced a significant change in reported weight too.

    Body fat measure was, dare I say it, even worse. I'm an average size (my BMI is in the normal range) but the Withings never reported a body fat percentage lower than 50%! I mean, come on, I'm probably a little overweight now but I spent a long time in the gym for many years and I was utterly gobsmacked when I saw the first measurement. I assumed it was an initial error, but repeated measurement over the following week gave variations of 50-59%, and again never consistently. I know body fat measures like this aren't the most reliable, but it's got to be at least in the right order of magnitude to hold any value.

    Pulse measurement was equally bad. Woke up, got out of bed, got onto the scales, Should have been 70ish pulse. Reported anything up to 146 bpm and more. I don't think I saw more than a couple of readings below 100, even after a relaxing evening or sleep.

    I must be the most unhealthy person in existence according to the Withings.

    Anyway, gave up and returned it for a refund as "totally unfit for purpose". The assistant didn't bat an eyelid and just refunded the full amount.

    Sorry Withings, the device looks nice and is well made, but it's as useful as a glass brick for the intended use.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    BROKE DOWN AFTER ONLY 6 MONTH OF USE...

    • Written by from Cairo

    Nice scale on the website, disaster in real life. Does not synchronise properly with an already backward application on the iphone. 6 months after purchase the scale simply stopped working. If the scale is not placed on a perfectly even surface it will display different readings for two consecutive measures. Bluetooth takes forever to sync with iOS 5. Do not recommend this purchase.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Nothing but issues so far.

    • Written by from Milton

    The scale itself seems to be well designed and well thought out. Unfortunately neither the iOS app or web dashboard are working 100% for me. The app crashes every time I try and access the My Devices section, which is needed if you'd like to add additional devices, or update the firmware.
    The web dashboard won't allow me to edit some user preferences, language and measurements no matter what I set them to won't correctly save. Notifications won't save.

    Basically, the iOS app and Dashboard experience have me regretting my purchase.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    It was good (but just in the beginning)

    • Written by from Oakville

    In the beginning everything was fine, but after 6 months it started to present problems and I contacted the Withings Customer Service. Again, in the beginning the service was good, but after spending one month talking to them and receiving misleading information I'm tired. Hopefully I think the problem will be solved and I should get the replacement the next week. At least that's my hope.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Can't use the heart rate monitor

    • Written by from Nepean

    If you care about the heart rate monitor functionality at all then don't get this scale. It's wrong at least 40% of the time. I had the unit replaced and the new one was just as bad as the one I sent in. And it can be off by 50 beats per minute. Completely useless. And support will just tell you that you are using it wrong. Will never buy another Withings product again.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Don't bother, too expansive and isn't accurate

    • Written by from London

    I've had it 24hrs and I'm returning it to Apple. Doesn't work on carpet, despite the 'carpet feet' that it comes with. BPM is way too high - I've had resting BPM of 89, 92 and 99! I'm a hiker in my 30s. When I came home after being at work it needed to be re-synced with my iPhone - 'Setup Failed' 4 times, so I had to delete the scale and go through the installation process again. £129 - maybe for generation 4 is out.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Inaccurate measurements

    • Written by from VANCOUVER

    I weight in 5 times within 10 minutes and came out with 5 different measurements... You might want to look for something else if you hate returning items.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Not so smart body analyser...

    • Written by from London

    a good looking bit of kit, simply designed and a great idea to sync up with the iPhone and lifestyle apps, and help you track weight etc. Setting up was a doodle, but after a day or so the scales got confused as to which family member was standing on them. not only that, the weights were extremely variable each time you had a weigh in. we reset, re synced, and eventually re turned. We gave it a chance and wanted it to be as good as it promised, but were sadly disappointed.

    30 of 45 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money

    • Written by from Magog

    I had high expectations for this products as it could provide feedback as I am trying to lose weight. Setting it up was easy although there was definitely lack of instructions about using the app.
    For a while I was happy as I was regularly loosing weight. Then I got suspicious about the readings as my girlfriend's weight was getting abnormally low and you could not really tell by looking at her. We then tried our old scale and found a huge discrepancy.
    I read the support on the company's website and tried to do a reset by removing the battery. Still totally wrong. I can weight myself 4 times at one-minute interval and get 4 different readings with a discrepancy in excess of 10 pounds.
    I may as well as my girlfriend to look at me and guess my weight. Total waste of money. Too bad, I'd like it to work.

    40 of 44 people found this useful

  • 1.0 out of 5 stars

    Inaccurate weight measurements

    • Written by from Pinner

    This machine stated my weight in a range from 22kg to 30kg, which of course, is inaccurate. I exchanged it for a new one and the same grossly inaccurate readings occurred again. I will return it to the Apple store. As much as I would have liked to like this product, it was a very disappointing experience.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE Battery Life/Product quality

    • Written by from Hong Kong

    I don't have any problem with the functions of this product. However, the battery life of this product is TERRIBLE.

    in two weeks, I have changed batteries THREE TIMES. It is NO WHERE close to the 8 MONTHS claim of the company.

    When I check the battery life on the iOS app, it always says 100%. However, I just woke up in the morning and step on it, it showed the no-battery signal. Then after the changing the battery, it lasted for 4-5 days and died again. Then, I went to buy a fresh pack of batteries from a store and they died in just two days. If they are designed to last 8 months and it turned out to be TWO DAYS, the product quality control is REALLY TERRIBLE.

    IT is really the worse product experience I ever had.

    Withings, do your job and fix this.

  • 1.0 out of 5 stars

    Disappointment

    • Written by from Edmonton

    Interface for iphone, not hd, not easy to use but what is worse... Weight reading is quite inaccurate (can change +/- 0.5 kg between one measurement and the other and the measurement is abt 1 kg lower than the real value) and.... It does not work on the carpet, even if it is not particularly thick...i think it will go back to Apple....

    33 of 40 people found this useful