• 1.0 out of 5 stars

    Great Concept, Terrible Software, Very Erratic Operation

    • Written by from Los Angeles

    Great concept and beautiful - when it works - which is unfortunately quite rare. The lamps themselves are fine, but the bridge that controls them is very erratic and more often than not loses contact with the lamps. Thus you can't control the lamps or even turn them on remotely. Once the bridge is lost, the lamps become useless. Technical support is very nice but not especially effective in solving ongoing problems. They admit that the TAP control generally does not work and that they are frustrated waiting for software updates that will solve the many problems with the system. My system has stopped working entirely and tech support can't suggest anything further until a software update occurs and there is no schedule to do that. I have given up on hue and suggest that prospective purchasers wait until the system is perfected.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Excellent

    • Written by from Caversham

    I love my Philips Hue bulbs. I get a couple of them to turn on at sunset every night (via IFTTT - check it ouot if you haven't heard of it).

  • 5.0 out of 5 stars

    Fantastic and energy efficient!

    • Written by from Greenville

    Awesome product! Good reach through the house, beautiful colors to maximize decor. Very warm tones that make you think it's not a LED but it is!

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    If I had only purchased HUE first (and not wasted $ on Lifx)

    • Written by from San Jose

    I am very pleased with my Hue starter kit. My only regret is that I wasted a ton of money purchasing Lifx bulbs prior to purchasing a Hue starter pack. Hue is everything that Lifx promised to be and unfortunately, Lifx failed to deliver! I use one Hue bulb on the porch, and have an "alarm" set for the bulb to turn on around dusk and turn off at dawn. In addition, I have the other two bulbs in my living room, which we use on a variety of settings depending on the activity (e.g., Relaxation mode, dimmed for movie night, reading mode, etc). I have the bulbs set up so that if it is after dark and the bulbs are not already on, they detect my arrival within the neighborhood and turn on the lights at home. With regard to setup, I had no difficulty setting up the bulbs and so far (after several months of use) I have not had any issues. In the future, I will purchase bulbs for other parts of the house as well. Thank you Hue!

    2 of 4 people found this useful

  • 3.0 out of 5 stars

    Great idea but needs work as some shortcomings and bugs.

    • Written by from London

    Hue is great in principle, letting me tailor the lighting in my house in colour and brightness, plus control it from an app. The system was easy to setup and get going, plugging the bridge into my router and following the steps on the app. The bulbs are nicely built and quite bright. Two light my lounge in the evenings nicely.

    APP:
    The controller app is garish in colour and needs to be improved, but overall it does the job. You get brightness and colour controls, though the latter are hard to use on an iphone's small screen, especially if you have lots of bulbs.

    A big focus in the app seems to be on picking colours from photos, but this feels gimmicky. I can't think of many occasions where I want my lounge the colours of photos I've taken.

    Programming presets is easy enough, though the app could be more intuitive here too. I still don't understand the difference between 'scenes' and 'light recipes' - seems a needless distinction. It's nice to have a slider to control the overall brightness of the scenes I have created though.

    The timer feature is great - it's swish to be able to fade a preset scene up over say 30 minutes in the evening. Having the app know when it was getting dark would be even better and would save me needing to adjust the timer every few weeks. This is actually something I thought I could do with the geofencing feature (lights coming on when you are near home) but sadly this doesn't work in practice for 2 reasons.

    Firstly because I want my lights to only come on when it's dark, and to do this you have to click the "sunset" option. But the apps determination of sunset can be quite different to the light levels outside.More importantly it doesn't take into account if I am already home or not. So I can have my lights turn on if I approach the house and it's dark, but if I am already home and then it gets dark the lights don't come on. This is because I've not crossed the geofence .

    Finally it's a bit of a pain to setup different rooms. E.g. if I want to go in the bedroom, I have to either press a few clicks to get to the bedroom slider which is a pain, or make 2 scenes such as "lounge on bedroom on" and "lounge on bedroom off". With more rooms you need more permutations of scenes which gets confusing. Other 3rd party apps try and overcome this with the concept of rooms, but I've not found one I like yet.

    ISSUES:
    I've had numerous issues with the system after 3-4 months use, which along with the high price and clunky app is the reasoning for the 3 stars.

    One big problem is that 2 of my 3 bulbs emit an irritating high pitched whine when turned off. It's loud enough that you can hear them from across the room. I'm being sent replacements, but reading the forums it looks like people often get sent more noisy bulbs in return.

    Also I have had the system lose 2 lamps. I've come home to find they've turned on by themselves to strange colours and show as not contactable in the app. I can search and add them back in, but they then show as new additional lamps, so my presets don't use them. Plus it leaves the old 'lost' bulbs in the app which is a pain as they get in the way. The only way to clear them out is to reset the whole system from the bridge, at which point you lose all your presets / alarms / settings... everything.

    So overall, nice idea, but for the price needs improvement.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Amazing! Worth every dollar!

    • Written by from Toronto

    I actually held off buying Philips Hue due to the price. But after realizing that the bulbs last beyond a decade and that they actually do more than just light (it can be art, design, a conversation piece, etc - for those who take pride in having a nice home) your home. I bought the starter pack recently and a few of the light strips and other accessories... I had everything setup in under 30 minutes flawlessly, including linking to the iOS apps. I must say, I love these lights. Its effortless to use, creates amazing colours and scenes in your home; can help you relax after work or make a movie or music more exciting with connected lights. I love waking up to the sunrise scene in my bedroom, just one of many, many uses.

    If you do care about having a nice home and lighting plays a big part of that, I'd completely and totally recommend Hue. You won't regret it. I can't wait to see what they bring out next as part of the Hue line.

  • 1.0 out of 5 stars

    Deceptive advertising, does not produce all colors

    • Written by from New York

    The bulbs have very poor available color space. They won't do royal blue, powder blue or forest green. The best approximations they can come up with are violet and lime green. White light is good, but there are cheaper alternatives on the market for that. I did not encounter loss of connection or other technical issues like those reported by many posters, but again I returned the product immediately. As far as I am concerned if I invest 400$ in 6 RGB bulbs they should have perfect color mapping and all the software issues should have been worked out.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Great but don't buy yet

    • Written by from SLIDELL

    Don't buy Hue Bulbs just yet. You will love them, but then they may develop a problem with no solution and you will have an expensive system that ultimately functions only as a much less expensive light bulb:

    Bought the Starter Pack a few weeks ago and liked it so much I bought extra bulbs at about $50 ea. A few days ago, my wife had trouble controlling the bulb on her night stand. Yesterday I had trouble controlling all lights on my iPhone and today, none of the lights were controllable from iPhones. They will switch on from the socket, but only at maximum intensity and white color.

    Problem is in the Bridge not recognizing the internet. Checked all the connections, disconnected and reconnected power, got a new LAN cable, tried different working LAN slots for other devices - problem NOT solved.

    Researched it on the internet and found this is an ongoing problem since February 2013 (and increasing in number as the year progressed) with little support and no solution from company to date, other than what I outlined above that did not work today. Should have read this before I bought - but it showed up when I Googled 'Phillips Hue Bridge Problems'. Luckily I bought the Starter Kit at the Apple Store less than 30 days ago and get some of my money back. However the other 2 bulbs are mine to keep. They function pretty decently as regular bulbs (but $50 ones!!!) Luckily due to the cost, I did not do the whole house but had planned to. They will remind me to research new technology better before I buy.

    13 of 14 people found this useful

  • 4.0 out of 5 stars

    Not necessary, but absolutely cool!

    • Written by from Emmen

    The Philips Hue bulbs are definitely not necessary, but absolutely cool. If you don't mind spending some extra money on light bulbs, buy these. They work very well, the app works nice, and with the Hue Tap that is coming out soon it will even be better! The different scenes really bring lighting to the next level. I'm really into gadgets, and this is the best i've bought in a while. I'm looking forward to testing them in the winter and use the timer for waking up with a sunrise.

  • 5.0 out of 5 stars

    Awsome!

    • Written by from Newport News

    Why spend just a few bucks less to get lights you can turn off remotely... but no colors or anything. Seriously. For 150 you can get three remote controllable outlets. but for 199 you get endless possibilities. For instant mood lighting these can't be beat. Ignore any bad reviews. They are easy to set up and there are plenty of good apps out there that are better than the free Philips one. I use one called Hue+ and could not be happier. I have preset modes for reading, movie watching, normal use and 'mood'.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Just wonderful!

    • Written by from ROSEMERE

    Hue is a real winner! I have a total of 4 bulbs, 1 spotlight a 1 strip, and I can wait for the GU10 items to be on the north american market. So far, I love the results: colours are crisp, beautiful, and so easy to manage.

    Having multiple bulbs might be a bit tricky to manage on the apps as they overlap and they don't have a logical order (only the order in which they were linked to the Hue bridge). But this is minor compared to the results obtained.

    The only problem I see (and I hope that Philips could find a solution) is that after a power outage, all the lights come back on... Since I have a few power outages in my area once in a while, all my lamps can turn on in the middle of the night... A "power outage" detection system could be nice, e.g. after the outage, the lamps are brought back at their previous state.

  • 1.0 out of 5 stars

    Awesome when it works!

    • Written by from Mississauga

    I got this in Decemeber 2013, and it was hard to set up. I had a ton of issues. A few months later, this thing won't work. And, there's no support online. Avoid this product - it makes lighting way too complicated. Keep it simple!

    7 of 13 people found this useful

  • 4.0 out of 5 stars

    It works!

    • Written by from Preston

    Forked out for the starter kit despite being a bit skeptical. Easy to set up and jump into with the app, and above all, it works! Brightness is on the low side but just sufficient. Off to the Apple retail store for some more globes...

  • 5.0 out of 5 stars

    Best 'Smart Home' Product Out There

    • Written by from Rohnert Park

    We purchased the Philips Hue Starter Pack and fell in love! We connected them in our living room and found that these bulbs allow us to set the mood, dim the lights, turn off before bed, etc. all from our iPhone. A few months later I have them in almost every room of the house.

    This technology has really allowed us to turn our home into a smart home! Albeit, they are a bit pricey, but you are paying for convenience and so much more. The Hue App has also come a long way and offers much more than it did upon initial release. We also love the additional apps that control our Hue bulbs, such as Goldee and IFTTT.

    If you have $200, go grab a starter pack and play around. Well worth it!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Not just a gimmick

    • Written by from London

    Bought the pack of light to give them a try in our living room, 20 foot ceiling with pot lights, got the ladder and installed, plugged the hub in and downloaded the app, 5 mins, no looking for my server, no passwords, a true plug and play, the colours are vivid and bright, tried a music app, it's was a hit with my 14 year old, thought I was going to have a stroke.
    Now looking to buy more lights for the theatre room, will be a very nice touch, 15000hr life, hope I don't have to get the ladder in the house anytime soon

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    Worth every cent.

    • Written by from Wellington

    I brought this with some reservations about the price, as you can buy single colour changing LED bulbs with remotes from eBay for nix. However, this product exceeded my expectations and does not disappoint! The bulbs are heavy and have a quality feel to them, the wireless bridge is elegant and looks nice sitting next to an Airport Extreme. Using the Philips Hue app to begin with is excellent, and I cannot say how much lazy me likes to be able to change/turn off the lights from my phone/tablet.
    Best features:
    - How bright full white is
    - Renders a wide range of warm & cool whites
    - Does not hum or flicker
    - Full blue is basically black light, it will render yellows & oranges fluorescent and looks awesome
    - Connection from lights to bridge is easy
    - Making up new light configurations is stupidly entertaining or maybe I am just an easily amused magpie. Ooo shiny
    Worst features:
    - Price
    - Troubleshooting connection from bridge to internet is hard and may require you to change the DCHP settings on your router. Philips App will work solely on your lan, but third party apps require the bridge to be fully connected
    - LEDs on the bridge itself are a crazy bright blue, and I wouldn't recommend sleeping in the same room as the bridge if you can help it. I live in a hotel room and I have to cover mine with a saucer at night
    - Lights do not render a fully saturated teal/aqua colour at all. For colours these lights perform best in the orange/red/pink spectrum and worst in the green/yellow spectrum

  • 5.0 out of 5 stars

    Fabulous

    • Written by from Sheffield

    Quite simply one of the best products I have ever purchased for my home. I absolutely love this light system. It is so easy to set up, so easy to use and creates wonderful lighting states for a variety of scenarios. I have already created different states on top of the ones already provided that suit how I use my lounge. I know some people have said they aren't bright enough and I appreciate each home is different. I certainly cannot agree with that. My lounge isn't huge, I would say standard, and I have one ceiling light and two lamps and they are far brighter and better than any other lights I have owned before.Most of the time I dim or turn off the ceiling as it's just not required or change it to a colour to add ambiance. I would recommend to anyone for whom it falls into their budget for sure.

  • 5.0 out of 5 stars

    Dramatic

    • Written by from Sugar Land

    Great starter pack. Easy setup. Easy to create new scenes. I go thru several scenes each evening. When I know I will get home in the dark, I turn on the bulbs remotely, wherever I am. The different colors glowing behind the blinds look dramatic when I arrive. I plan to buy more bulbs to use in the other rooms.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    It was great for awhile

    • Written by from Chicago

    They worked like a charm for about four months, no problems. Now, sometimes they don't turn on, sometimes they don't turn off. One day one won't connect, the next day another one won't connect. I've gone through the whole range of fixes, resetting the router, resetting the bridge, uninstalling and reinstalling the app, software updates, you name it. For $200, I want something that works not something that wastes my time and tries my patience.

    19 of 21 people found this useful

  • 2.0 out of 5 stars

    Hue lights not reachable

    • Written by from WESTFIELD

    I constantly get this message especially if I don't use the app for a few days..when it works it's fun but lots of bugs

    12 of 14 people found this useful