• 2.0 out of 5 stars

    Hardware is good, software is limitted

    • Written by from Ottawa

    What's good - easy to install and easy to use. The lights themselves render excellent colours.

    What's not - software is very limited, especially in regards to setting timers. There isn't any mechanism to schedule re-occuring scenes (ie - turn on the lights every morning). All you can do is schedule a scene to turn on in the next 24 hours.

    Overall - great for setting lighting scenes to meet your every mood. But if you are looking at something to support home automation, the current version of the software (both the website and the ios app) is too limiting.

    43 of 46 people found this useful

  • 2.0 out of 5 stars

    Horrible

    • Written by from Chelsea

    What am I missing? I'm a reasonably intelligent 65 year old who has been in the software
    Business for 40+ years (granted in sales). This system begs for a graphical, dashboard
    Interface. Never been so confused in my life. The most confusing interface concept I've seen.
    I'd love to buy a dozen bulbs but would rather walk on broken glass than try to manage
    This app. Hire 2 students ( a C+ grade average will do) from a reasonable college IT program
    And you will have a winner

    29 of 57 people found this useful

  • 2.0 out of 5 stars

    Signs of greatness, but still in beta, just a toy

    • Written by from London

    Fantastic concept, easy to set up, and cost competitive if compared with quality LED light fittings and control hardware.

    But be aware that 1) the lights are relatively dim (as per the packaging, less than 60W equivalent), meaning that they offer decorative more than functional illumination and 2) the iPhone app, at time of review in January 2013, is pretty crude.

    It seems that there are active developer and hacker communities, so the second point may be addressed in one way or another. So future iterations of hardware and software might well be worth a look. For the time being though, this is fun as an expensive toy, but not the serious lighting product required by the price.

    29 of 36 people found this useful

  • 2.0 out of 5 stars

    Returned

    • Written by from SAN FRANCISCO

    I tried this product for a few weeks then returned it. The bulbs themselves are very nice, and I had no issues with connectivity. It's the software that is horrible. Actually, it's not so much the implementation of the software (it works) as the conception (dumb idea). Philips has taken what could be a genuinely useful product and turned it into something cute. I really don't want a blue or red light on in my room. I could care less about matching the color of my shirt. I would like useful ability to control the lighting in my home remotely. The software implements that horribly. The timer function is ridiculous - no ability to set a schedule? What idiot decided that all has to be done manually every day? If Philips sorts out the software and implements a better timer / remote functionality, I may buy it again; in the meantime this is just an expensive and not particularly fun toy.

    114 of 136 people found this useful

  • 2.0 out of 5 stars

    Not ready for prime time...unable to add additional bulbs

    • Written by from Boston

    I purchased the starter pack (3 bulbs) and it was fantastic. So much so, that I purchased 4 additional bulbs for another room. I have attempted to add the additional bulbs to my bridge to no avail. I went so far as to plug the bulbs into a light socket NEXT to the bridge and try to get the system to find them using the search function on the iPhone App. No luck. I think there must be a bug as I have been unable to get it to work with more than 3 bulbs. On the verge of returning this, which is unfortunate, because this would be an amazing product if it worked.

    17 of 24 people found this useful

  • 2.0 out of 5 stars

    Good idea, room for significant improvement...

    • Written by from EDINA

    At its heart, the Hue lighting system is both a fundamentally good idea and has a lot of future potential. That said, in its current form, it feels mostly like a gimmick or party trick at best with some features that allow it some marginal usefulness in specific situations.

    First, in high use areas in your home, turning on/off the lights will become a bit of a pain. In order for the Hue lights to work remotely, the physical light 'switch' will need to be left on. Thus, when you leave the room, if you use the switch to turn the lights off, you will not be able to turn them on again using the app. Instead, you'll need to turn the lights off using the app, which is frankly a bit cumbersome and awkward for everyday use (leave room, pause, pull iPhone out, input password, open app, turn lights off, leave room... sheesh).

    The light switches will still work for everyday use, but if you happen to have physical dimmers on your light switches, they won't work at all. Dimming the bulbs has to be done via the app itself. Again, cumbersome for quick, everyday use.

    As far as changing colors goes, it's pretty cool in theory (we used them for an orange glow during Halloween), but not really useful in practice. Sitting around in blue or purple light is just a bit... weird. Sure, the various 'white' colors are nifty, but again - not a huge deal in practice.

    The biggest use I could find in its current iteration is the remote capabilities. Turning on/off my lights while my family is on vacation is nice, but not really a frequent usage model for me. Geo-fencing isn't implemented yet that I could tell and the timers didn't function as I had wanted either.

    All-in-all, this is a GREAT idea that just feels too early in its evolution to recommend to the average consumer. Further development, perhaps third party apps, etc. could all evolve the system into something special. For now, I'd recommend saving your money for something that you'll actually use. I bought the starter pack and 3 extra bulbs, played with it for a week, and returned everything without hesitation. I'll be willing to re-purchase it again as it matures with better features, functions, integration, and usability.

    25 of 29 people found this useful

  • 2.0 out of 5 stars

    Lame App, Cool Lights

    • Written by from Rancho Mirage

    Only two stars, due to the lame App. Lights are great. Hopefully they will release brighter one in the future, but these are fine. The App is the worse, really. You need to use the App to control these lights, so the App is a big part of the "experience." The App is clunky, non-intuitive and very lame. It'll drive you nuts. Hard to tell at-a-glance if a light is on, and what color it is -- you have to dig into the App some. Sort of difficult to do real basic things. You can not, via timer, turn on lights, then brighten or change colors at a certain time, then dim, etc. Only on and off. Phillips needs to redo the App. I wonder if any of the App makers actually have these lights in their own homes? Seriously, use this App in a real environment once, and you'll be able to figure out how to make it better. Grandma and Grandpa should be able to "turn on lamp by couch, and make it green" in a second -- and they can not. They will need to dig around. Ugh. Other than that, the lights are cool, the App is so freaking lame.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    cool bulbs, but the app is really awful

    • Written by from El Prado

    Easy to set up the hardware, but the app which controls the bulbs is a piece of junk. It's overly complex with cutesy scenes which allow you to pluck colors and assign them to bulbs. Big problems with basic functionality: the timers don't work reliably, the app forgets bulbs and color assignments you've made and supposedly saved, and on and on. The product really isn't ready for primetime with an app that's such a piece of garbage.

    83 of 88 people found this useful

  • 2.0 out of 5 stars

    Need higher brightness for wake-up function to really work!

    • Written by from STATE COLLEGE

    600 lumen? It is only equivalent to about a 45 watt normal bulb. We need a new version with at less 1000 lumen. 1600 lumen (100 watt equivalent) would be ideal.

    18 of 19 people found this useful

  • 2.0 out of 5 stars

    love the bulbs, hate the app

    • Written by from Gastonia

    pros:
    good bulbs, easy setup, works as advertised.
    cons:
    Was it really necessary to use an additional WiFi router? I hope that thing is safe and is not an open access door to the rest of my network.
    I hate the App. Its about light bulbs. Give me some on and off switches on the first page, some color settings on the second page, some timers on the third page and I am happy. Make it easier to keep the light separated (I use them in different rooms). It is unnecessary to rested the settings inside the app anytime the iPhone sleeps. All the vacation photos are nice gadgets but not the main thing to control lights. Nest Thermostats did a way better job with their app.

    23 of 26 people found this useful

  • 2.0 out of 5 stars

    Great idea, but room for improvement

    • Written by from Royal Oak

    First, be aware that these bulbs are not for use outdoors or in enclosed light fixtures, even though the website clearly shows the bulb being used in an enclosed lamp. You won't discover these limitations until after you purchased the product and read the materials inside. No mention of this is made on Philips website. Setup was fairly easy for the main kit with 3 bulbs but I found adding another bulb took more time and the hub had difficulty finding the bulb and only did so after I installed it in the same room the hub was in and then I was able to move the bulb to another location. The app is fairly easy to use but needs improvement (ex. you can schedule lights to go on at a certain time but you can't pick specific days..it's 7 days a week or nothing). Hopefully minor things like this will be corrected. As far as selecting colors, you can't pick certain colors like blacks or greys or really dark colors. Biggest complaint is this...your light switch has to always be on for these to work. If you turn on the switch by hand, the lights default to bright white. If you turn the light switch off, the bulbs will not respond to the app. So basically you have to turn on the lights, let them go white, then turn them off with the app if you wish to control them outside of your home or from somewhere in your home away from the switch you use to turn them on at a later time. Also, the lights are not compatible with dimmer switches so every time you manually turn them on, they are BRIGHT WHITE and then you have to adjust the brightness with the app. Trying to adjust brightness with the dimmer only causes the lights to go out. For the cost of these bulbs, you would think these things would be addressed or noted so customers are aware of the limitations before spending the money. That being said, the colors can be fun but I think the novelty will wear off really quickly and it's hard to justify the cost solely based on novelty and especially based on the bulb limitations.

    163 of 227 people found this useful