• 1.0 out of 5 stars

    IPhone App Crashes Continually

    • Written by from Sparks

    I like the FITBIT. I don't like that I have to sync it to my MAC and not my IPHone. The IPHONE App continually crashes. I have removed and reinstalled the app 4 times. No help from FITBIT after sending emails. Returning it today to Apple store.

    11 of 25 people found this useful

  • 1.0 out of 5 stars

    Great product, while it lasts...

    • Written by from Woodvale

    I have owned both a Fitbit Ultra and the new One. The Fitbit Ultra was great to use and it encouraged me to reach my daily goal of 10,000 steps. The 'dashboard' did not work properly on my Windows 8 tablet so I had trouble synchornising it to look at my progress. I grew frustrated with this so I switched to a Fitbit One which synchronized much more reliably via bluetooth with my iphone.

    The products are great but they are too easy to lose.
    I lost my Ultra twice while walking around at work, and being a large complex it took me a while both times to find it. I was wearing it on my belt both times I lost it, so I started carrying it in my pocket to avoid losing it again. However, it provides more accurate readings when worn on the belt, particularly when you climb 20 floors per day, but it only records 3.

    When I switched to the Fitbit One, I lost it within 12 hours and never found it.
    The belt clip on the One is much worse than the one in the Ultra.
    I was very upset to lose it so soon and waste the money.
    I wish Fitbit offered to replace it with a new one, but that is just wishful thinking.

    I miss having such helpful device, so now I am looking to switch to a Nike Fuelband or the Jawbone Up. Both are bracelets, which I hope I will not lose so easily.

    I am sorry Fitbit, but you have lost a loyal customer. I will not be purchasing the Fitbit scales now, althout I know I couldn't lose that product as easily...

    19 of 69 people found this useful

  • 1.0 out of 5 stars

    8 hours of experience

    • Written by from New York

    This item has a clip for putting on your pocket... well I did that... and I lost it... Which was my activity?... walking!!!

    If you have to care the item 24 hours on a day... definitely... it isn't a element for being exposed on Apple Store.

    I'm very disappointing... the item disappear when I was... walking!!!

    17 of 96 people found this useful