• 1.0 out of 5 stars

    Potentially amazing, but actually horrible

    • Written by from Toronto

    My second monitor has now packed it in again. I've actually been through 3 cables and 2 monitors. For such a high end product it is let down enormously by it's horrible charging design. The micro USB connector and cable combination are so fragile that as soon as you look at it it breaks. It was also a pain to set up on the wifi and I spent a LOT of time configuring it. However, ultimately the product is completely unusable because I can't charge it anymore. I'm not going for a third time to have the same thing happen in a few weeks.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Always, there is a problem to connect with WIFI!

    • Written by from East Pearson

    The reason why I bought Whithings baby monitore are that I liked the features, design, color and the product.
    Since 2013 when i bought Whithings, I had a chance to used only 5 tines! The reason that Im not using it, is not that I don't wont to use it, but I can't use it because I always have problem to connected it with wifi.
    And the wifi is the reason why i bought this product!

    So before you spend 250.00$, to get a camera compatible with wifi, think twice before you choose this product.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Withings baby monitor - don't bother

    • Written by from Grays Point

    Terrible battery that only lasted 10min. Poor quality picture. Monitor stopped working after 12 months and 1 week, contacted supplier and manufacturer, neither would assist at all. This monitor is a good idea, but terrible execution. Don't waste your money

  • 5.0 out of 5 stars

    Great Company and Product

    • Written by from Gunn

    Just wanted to give a shout-out to Withings and your fantastic company: after nearly two years of daily use I was having some trouble with the power port on my Smart Baby Monitor. Customer service was prompt and very easy to deal with - and I will be receiving a new monitor under warranty. Thank you, I'm so happy to continue to use this wonderful device!!

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Horrible product

    • Written by from Bristol

    I have had my monitor for just over 2 years and have to say it is the worst. Connectivity has always been an issue as has malfunctioning infrared. Technical support is non existent apart from replies to posts on facebook. Now the unit has stopped working all together. Very expensive for only 2 years use.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Much better than expected and other brands I tested

    • Written by from Mahwah

    Ever since I found my wife was pregnant, I started to look for a baby monitor I could also use with my iOS device and one of my first choices was the Withings Smart Baby Monitor.

    All the bad reviews made me look else where and I started to test other brands, Motorola, Summer Infant, Dropcam, etc.

    I quickly eliminated all brands and my only choice left was the Dropcam Pro which is great, but it doesn't have the temperature and humidity sensors, or the comfort lights or the ability to play music.

    Finally, when all other options disappointed me, I dared to test the Withings Smart Baby Monitor and ordered one through Amazon. As soon as it arrived, I opened it, set it in minuted and loved it from the moment it powered on. No other baby monitored provided the video and sound quality this one did.

    What would I change and why the 4 stars? the mounting option is very limited, but so are all the others. Also, the micro-usb power connection is prompt to fail if you are not careful, it happens on many devices with these power connection.

    Do not read all other feedback, try it for yourself and create your own opinion, I (knocking on wood) haven't experienced all the issues everyone complain about, then again, I work in IT and I know how technology works.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    The connection drops and does not connect again.Stay away from this product

    • Written by from Santana de Parnaíba

    The connection to the device is lost frequently. So far so good, but the problem is that there comes a time and it does not reconnect. I can not understand how a product designed to monitor your baby may have a fault that so great? I am software developer and I understand that it would be simple to solve what leads me to believe that the company is unreliable.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Never stays connected more than 24 hours

    • Written by from Arcadia

    Monitor is great when it is connected! But that's rare. I love that I know the temp in baby's room, etc, but it randomly loses connection and I have to go into the room to turn off & back on, sometimes 10 times before it reconnects. I got this for free, from a friend, now I know why!

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    Love the monitor

    • Written by from queensbury

    Never had a problem! Install simple and easy, have had it for two years works great every night.
    Would recommend to everyone. Worth the extra coin to have.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    dangerous product

    • Written by from Leeds

    Our smart monitor, disconnects almost every night leaving our child potentially crying undetected. I have already replaced one monitor, believing it to be a fault with an individual unit however it has happened again. We do not have a night that the monitor doesn't disconnect. Not only this, but when it does disconnect the alert is a one off sound (not enough to consistently wake us), it should be an alarm. We have had to replace the monitor with a simple sound only one and cannot trust it at all.

    My wife and I are doctors, we believe this product is dangerous, and it would have left our baby at risk if it were not for us putting in back up monitoring (essentially another monitor).

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Micro USB connector (power cord) stripped from circuit board

    • Written by from Leavenworth

    1. Micro USB connector (power cord) stripped from circuit board after 9 months preventing me from powering it on at all...
    2. Mounted by a magnet that can easily be knocked off
    3. Wireless signal often resets leaving you with no video feed during the down period.

    Neat concept but I can't recommend this product.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Like it!

    • Written by from Klepp stasjon

    Is the best baby monitor i have used. Works at all times, have never failed so far.
    Use it on wifi network, and is very stable. The only thing missing is PC or Mac support...

    0 of 2 people found this useful

  • 5.0 out of 5 stars

    Best way to say "we love you" to our child

    • Written by from Normandy Park

    As a father of a 10 month old boy I want to transmit just one thought to the Withings Team:
    Using this gadget for almost a year now gave us the opportunity to make our little boy feel safe that someone is always near him when we wakes in the dark without needing to cry out loud for someone to hear his needs.

    This babyphone rocks. I am sure that problems listed by other people below are just lack of knowledge in having this gadget well configurated.
    The 2 - 5 seconds delay is something very normal for split video in a home networking. Industrial equipments are 100% live and costs also 100 times more.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Best baby monitor, if you can afford it.

    • Written by from Los Angeles

    My wife and I went through three different baby monitosr for our 4 months old daughter. The first one was made by Motorola wireless baby monitor (forgot the model), was ok for sound monitor and the picture was below average. After a couple of weeks we sent it back to Amazon. The Summer infant baby touch digital video monitor was next. It has the best reviews on Amazon and the internet. The camera was great. You get true PTZ. However, the potable resolution is again....average. Terrible resolution and the screen keep going off after a couple of minutes. It does this to save the battery power, which of course is poor. The battery life, if you keep pressing the monitor button the keep the monitor from going to sleep is only a couple of hours at best. We decided to try the Withings smart bay monitor. So far so good. Love the lullabys and the night light that we can control remotely. Better than average screen resolution and if you have iPhone 5 and above or any of the iPad with retina display it video will look much better. Battery life, well it's idevice so keep it charge. Not a true PTZ. Just like any idevice, pinch finger to zoom out, apart to zoom in and move the picture to move it side to side. It come with feature like alert that we can set for differents parameter. Connection is awesome, we can see our daughter just about any where. I keep an eye on her from work when my mother in law put her in her crib. Connection with WiFi, LTE, 3G, or Bluetooth. The unit is portable so when we take the Withings smart baby monitor to my parents in laws house we can set the monitor and use Bluetooth as the connection. We love this baby monitor. Con, the rechargeable internal battery is weak. When it's unplugged only last about an hour. So keep the monitor plug in.

    5 of 7 people found this useful

  • 2.0 out of 5 stars

    Disappointed :-(

    • Written by from San isidro

    We loved this bb monitor until the problems starts to show Up very shortly... The Connectivity was random, Is not safe: two times the device fell into the crib, fortunately with nothing to regret, finally the USB conector broke up without ever having beaten or mistreated and now is useless...Is not a reliable product to be sold by apple.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    rubbish... no connection

    • Written by from stalybridge

    looks great, and is great when your sat next to it! otherwise use over Wi-Fi and connection is non existent.

    support on their website consists of you plugging in the monitor to your Ethernet cable for 2.5 hours for it to update, I don't even think it did that!

    don't buy honestly its an over priced waste of space, what ever happened to plug and play?

    4 of 5 people found this useful

  • 3.0 out of 5 stars

    Mixed positives and negatives

    • Written by from Plymouth

    We have used this monitor for 2 months, having used an Angel and Motorola monitor previously. The initial set up was very easy. The picture is clear and it does work very well from anywhere in the world if you have 3G or wifi- excellent.
    However.....We have had big problems with maintaining connectivity. In the home there is wifi connectivity throughout the house but the signal cuts every 5-10 minutes. The wifi works for everything else(including streaming movies or itv player). .
    It is such a frustration considering we spent such a huge amount of money on the apple product, expecting a reliable product. It is hugely unreliable.
    I would recommend this product if you have a smallish home so the Bluetooth can work, or use the a cellular network for back up. If you are replying on wifi entirely you may be disappointed.

    6 of 9 people found this useful

  • 4.0 out of 5 stars

    Great product

    • Written by from Myrtle bank

    This monitor works great, gives u more than enough info and alerts as to what is happening. Battery life could be better but that's it. Would recommend the product to anyone.

  • 3.0 out of 5 stars

    Almost There...

    • Written by from Laguna Hills

    I hope Withings reads this:

    Three stars because they are ALMOST THERE:

    (1) Need PC/OSX support. And I read Android support is terrible.
    (2) Reinforce the flimsy mini-USB connector on camera.
    (3) Crib mount needs to tilt and be wall mountable.
    (4) Access Administration (set up accounts, restrict access based on user/date/time, view who is monitoring, viewer history, reset password).
    (5) Enhance ability to reconnect if Camera or App loses connectivity.
    (6) Upload at least one of my own songs, give me a bigger list to select from, or sell me songs to stream (to address DRM issues).

    By the way, I read lots of complaints about the broken temperature threshold. Try using Celsius scale since Withings is European.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Disappointing!

    • Written by from Malden

    I had been using this monitor for about 6 months with only minor problems of connection issues. Withings then issued a couple of updates to the software which made the monitor unusable. None of the settings for motion, temperature or sound would remain set after leaving the app, so basically it was useless. I contacted Withings numerous times about these issues over the last two months with no action on their part. I requested a refund which they did promptly reply to with a negative response and no explanation. When a piece of equipment relies solely on the accompanying software the updates should be tested thoroughly and if and when they render the equipment unusable a new and functional software update should be made in a timely manner not over two months and still waiting. I would stay far away from this company and this product, Withings has prioritized other things and this monitor and software is not one of them.

    11 of 12 people found this useful