Customer Reviews and Ratings

3.5 out of 5 stars

Based on 74 reviews

  • 2.0 out of 5 stars

    Very hard to set up

    • Written by from Sydney

    0 of 1 people found this useful

    When you finally get it working it does what it says on the tin, but this was a difficult experience and the Wemo app is buggy

  • 2.0 out of 5 stars

    Some WeMo switches work well. Others, apparently do not work.

    • Written by from metairie

    5 of 7 people found this useful

    Right out of the box, tried in my home network, my second house network, my friend's network and nada. I did all I was supposed to do except deep it in hot oil or replace all the routers the modems the cables and the security cameras in my house. And yes, the whole concept it's awesome and unique. Works well for some... Does not work for others. I am waiting for a replacement.
    Wish me luck!

    Was this useful? Some WeMo switches work well. Others, apparently do not work.

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  • 2.0 out of 5 stars

    Cannot see device when connected to same WLAN

    • Written by from Billingshurst

    6 of 6 people found this useful

    Yes these are great devices and a fantastic idea, but mine just doesn't work as it should - so I will not be buying anymore. The set up is very simple and once configured I could see it on my iPad4 and my iPhone5, but after a day or so, it disappears from the App when I am connected to my home network - if I go on 3G, or connect to someone else network, they appear - this is really frustrating, and the only way to see it again is to unplug it and plug it back in.
    Support is quick to reply but could not fix my issue - also the support website is poorly set out and difficult to navigate.
    Next time I will go for the Lightwave RF equipment, more expensive but there is a lot more choice.

    Was this useful? Cannot see device when connected to same WLAN

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  • 2.0 out of 5 stars

    I really wanted to like it but .... Not quite there.

    • Written by from Sydney

    2 of 2 people found this useful

    After hours of mucking around I managed to get it working by using port forwarding. Everything else works with my network without that sort of hassle. Now it works fine - although I can't ever have more than one because of the forwarding rules. Because they have tried to make it simple to use there are no settings to tweak on the wemo - so if it doesn't work it is your network that has to be changed.

    Was this useful? I really wanted to like it but .... Not quite there.

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  • 2.0 out of 5 stars

    Sounds great but far from it.

    • Written by from Los Angeles

    12 of 15 people found this useful

    I read the reviews of this item before buying it so I expected slight difficulty in setting up this product. I'm very tech savvy so I was up to the challenge. I purchased two switches and a motion switch. After about 2 hours I had all three up and running plus created rules within the WEMO app. After about a month Belkin released a firmware update for the switches and an update on the app. At that point I was no longer able to control my switches unless I was on my home router. (Which defeats the entire sales pitch you can check if you turned things off after you left.) I then 3 weeks ago installed a new router and after 3 weeks of trying, holding down the connect button to reset the switch and the app crashing non stop I finally got one of the switches connected to my new router. I was able to control it with the app and then I unplugged it, moved it 20 feet to the living room and it no longer works on the network. (One of the set up trouble shooting suggestions was to move it closer to the router to program and then move it back.) Until Belkin can fix all the bugs, and there's a lot, with this product stay away. At this point I wish I never bought this product.

    Was this useful? Sounds great but far from it.

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  • 2.0 out of 5 stars

    Great concept, very buggy app and device

    • Written by from Sydney

    2 of 2 people found this useful

    Love the concept, bought two for the office. Lots of issues getting it to connect to our Wireless N only network (connected to others ok) which has a very long Key. Never did connect. Once connected to another WLAN sort of works but isn't reliable and saving schedules on the APP is quite buggy too.

    Love the quality of the device but it's not ready for prime time just yet.

    Was this useful? Great concept, very buggy app and device

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  • 2.0 out of 5 stars

    Great product concept but more stability needed

    • Written by from Lewes

    11 of 12 people found this useful

    I have 3 WeMo switches and have used them for around 3 months. The WeMo app is on 3x iPhones (2x 5's and 1x 4S) and 2x iPods (2 and 4).

    He WeMo is a great concept, set up is easy and the app is nice and simple. Setting up rules is easy too (eg to activate at a certain time of day or day of week). Also the Internet (rather thang just local WiFi) is. Really neat easy to use feature.

    However there is a major problem.

    At least one of the three WeMo switches over the three month period i have had them goes wrong and needs manually re-booting every week. The reliability just isn't there for any remotely serious use.

    Come on Belkin - get your act together! Great concept but very poor execution. You can, and must, do better.

    Was this useful? Great product concept but more stability needed

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  • 2.0 out of 5 stars

    Nice idea but .....

    • Written by from Palmerston North

    2 of 3 people found this useful

    Nice hardware and functionality but this is not a robust product. I've had the same problems as several other reviewers :- switch disappears from app after a short time and has to be power-cycled; remote access could not be enabled. Documentation and help are inadequate. I also think that the app's user interface also needs a lot more work...

    I'm surprised that Apple is currently promoting such an inadequately tested product.

  • 2.0 out of 5 stars

    Why

    • Written by from Hemel Hempstead

    2 of 12 people found this useful

    Work well in a wifi area with phone apps, but did not work at all when away from my wifi, liked the way to turn off and on and a timer set programme work well. But am going to take this back as it did not work as it was describe eg work any ware ?? Well it doesn't it a lot of money if it doesn't work