• 1.0 out of 5 stars

    The world according to Belkin

    • Written by from Leighton Buzzard

    Just received this WeMo switch and have tried to set it up. ...BUT it will not connect to a network where the WPA pass phrase contains spaces. You get an error advising you of this.

    Come on Belkin, you really have to be kidding me. I teach Grade 6 students who learn that adding spaces to a pass phrase is good practise because it increases the password permutations and therefore reduces vulnerability to hacking. Belkin you need to get your engineers to go rejoin Grade 6 and learn about how WPA works!

    This is not the first time in several years that I have purchased a Belkin product to find that it is non-standard and will not work with non-Belkin (or even other Belkin) devices.

    I am certainly not going to re-configure the other 46 wifi devices on my network to remove the spaces from the network pass phrase. This Belkin device is going back for a refund. In future I will avoid Belkin products.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Pity you cant give 0 stars!

    • Written by from Tarraganda

    I purchased a WeMo Remote light switch - worked fine until I had to upgrade my wifi 3 months later - now cannot connect and is totally useless!! I have spent so much time trying to fix the problem that i feel like throwing it in the fire!!
    What a useless crock of S****!!

  • 1.0 out of 5 stars

    Utter Junk!

    • Written by from Williamtown

    Like most people who've written a review, I had nothing but trouble from these since I bought them. I bought 2 and they wouldn't join my network, constantly disconnected and generally caused me angst. Resetting does nothing helpful. Since buying them I've moved house so I lost receipts etc so no chance to return them. The only pleasure they gave me was when I destroyed them with a hammer!

    Apple need to look at this product and decide if it meets Steve Jobs's credo of "it just works". In this case, it doesn't.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Utter Garbage!!!

    • Written by from Norfolk

    lasted 30 days without event, then refused to talk to wifi, after 45 min of trouble shooting pitched it in the trash!! Don't waste your money or time.

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    Worst. Product. Ever.

    • Written by from Bedford

    I figured that seeing this at an Apple store would lend some credibility to the value of the product, but not so. It has undocumented network requirements that render it useless unless they are met. They can only be found by extensive searching. Even then it's a long shot as to whether the thing will STAY working. Hopefully if you buy this product, your power will never go out, since trying to get it to work after disconnecting the power is a nightmare.

    Great idea, flawed implementation. This is being returned ASAP.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Bad Product

    • Written by from naperville

    took a while to set it up to make the wifi control work. However, 4G remote never worked. don't want to just through $50 in garbage can. will try to return, even I kind of broke the package.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    WeMo Blow

    • Written by from Greensburg

    Product didn't work from start. Because I received a couple of gift cards from Apple for buy iPads, I decided to try this product, even with the bad reviews. I should have know better. If a product has almost the same amount of 5 stars as 1 stars, you know it is junk. If you want to waste $50, then you should buy this product, but suggest going elsewhere and purchasing the same thing through a more reputable company, Belkin makes great surge protectors, but apparently know very little about wifi.

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    Great Idea But Extremely Dissatisfied

    • Written by from Brooklyn

    I'll keep this short and sweet. Before bringing a product like this to market, you would assume Belkin had thoroughly tested it. However, based on the difficulty connecting the device to a wireless network and the countless times I reset the switch, it seems they did not. This product is barely mediocre. Hopefully someone else will do it better.

    9 of 14 people found this useful

  • 1.0 out of 5 stars

    Do not buy this

    • Written by from Brisbane

    This product is terrible and Belkin's support is non-existent. Why Apple has allowed this into their store is confusing.

    First experience is that the item requires a software update. Except when one goes to update it the product it is 'bricked' and needs a hardware reset. After the reset the stupid thing asks for a SW update again and the cycle continues.

    Do not buy this product.

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Nice idea. Poor implementation.

    • Written by from North Saanich

    If you're lucky and your network matches certain arcane criteria, this product will set up fairly easily.

    It is so easy, however, to run into arbitrary conflicts between your wifi network and the WeMo's limitations, and end up spending hours of time debugging those issues, or simply give up and chuck the WeMo in a drawer and forget about it.

    I love the idea, hate the implementation.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Far too expensive

    • Written by from Auckland

    Way to expensive not quite worth the money for only controlling one thing at a time.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Simply does not work

    • Written by from London

    TRied 2 devices now, it just doesn't connect to tour wifi network, and I'm using a state of the art latest Apple time capsule router. All Belkin support is saying, try again. Good luck.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Horrible Support, poorly designed software

    • Written by from Columbia

    Bought several WeMo switcheds set them up and worked fine.

    Upgraded my wireless access point. Reset Wemo's and set them up again. Can now only control them via external network, not on local wireless net, although no errors in the setup of the devices. No devices are found locally after setup, just hangs.

    Made numerous calls to support, and paid for Belkin Premium support. Have never reached anyone knowledgable about WeMo's. Only receive repetitive e-mails asking me to repeat the things I have already done.

    Research on the net indicated that Belkin stores info about the Wireless access point the device is associated with initially on their servers. If you change the access point name it cannot be updated on their servers by the consumer.

    You are also unable to reach anyone at Belkin to reset or correct the info. Am the not so proud owner of three semi-useless bricks call WeMo now....

    Based on the support experience I have stopped by Belkin products as a rule..

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    New password restriction renders useless

    • Written by from London

    I just had to reset my device, and now find I can no longer connect it to the network it was connected to before for months because, after firmware/app updates, the WeMo app now refuses passwords with spaces in it.

    I'm not changing the password on all the untold other devices in the house because Belkin's engineers are incompetent, so I guess this gets tossed in the bin. Avoid -- even if this doesn't affect you, you can't rely on them not breaking something else at some point.

    Be aware also that its wifi reception is not great -- I've had it fail to connect in the past in areas where my cell phone is getting a medium-level 3 bar signal.

    7 of 14 people found this useful

  • 1.0 out of 5 stars

    It's like the folks at Belkin aren't even trying.

    • Written by from Memphis

    I really don't know how this has such a high rating here. I have owned two of the Belkin WeMo switches. Connection is a nightmare. Nothing more fun than waiting and waiting and waiting to have these things either not be able to find a network or join a network. As a former Apple employee with network certification I do know how to set up a robust network in a home. I have great signal strength over at my neighbors house but with these Belkin switches it is hit or miss at best. Once you have one plugged, assuming you can it to be functional, never ever unplug it again. Never change any setting and never have a power outage. If you do you will find yourself spending hours trying to get the thing working again. Seriously don't bother buying this piece of plastic junk.
    Additionally these things are huge. They pretty much cover up a duplex outlet and make a quad gang outlet with access to one outlet and you better have a pretty tiny plug to use for that outlet. Of course this troglodyte design problem only matters if you can get the switch to connect and then become functional, which is unlikely. Or you can do what I do and just leave them unplugged in the hopes that someday Belkin will get there act together, rewrite their lousy software, and upload a firmware fix that does actually fix this piece of junk.

    25 of 28 people found this useful

  • 1.0 out of 5 stars

    Works sporadically at best!

    • Written by from Maudsland

    It could be so good, but isn't. After many attempts to get the switch working, several switch restores, several phone and router resets, I managed to get it working. It worked fine until I quit the app and started it again, then it couldn't find my switch. I set it all up again, (same issues as before), worked fine for a few minutes but same issue arose when I quit the app. I tried everything the troubleshooting guide said, Googled the issue only to find out that it is a widespread issue so returned it for a refund.

  • 1.0 out of 5 stars

    Badly limited device due to Belkin's short sighted thinking

    • Written by from Portland

    WeMo could be phenomenal. It could be a switch you could trigger via hotkey on your Mac, but it isn't. It could be a switch you could teach your universal remote to trigger. But it isn't.

    Instead, WeMo is a switch you trigger using an iPhone app. It sounds like a neat idea at first, but once you've used it, you realize how annoying it is.

    If you want to use WeMo for a lamp, you're better off buying Philips Hue light bulbs. With Hue, you can use Mac apps, iOS apps, or you can write your own code. The API is open. I created hotkeys on my Mac that turn my Hue lights on in various settings (plus 'off' of course) and I use BetterTouchTool to map those keys into my Apple Remote. In other words, remote control for my lights. SWEET! Ah, but I can't do any of that for WeMo because it never occurred to Belkin that a phone might not be the best way to access a switch.

    Don't expect Mac apps for WeMo any time soon. Belkin specifically states that users and developers may not "Copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, decrypt, or create derivative works of the API and its parts" ...in other words, the best you're going to get with WeMo is an iOS app. Do you really want to have to go get your phone and then scroll through apps to turn on a switch?

    Even the hardware is trash. It's a big bulky 1980's looking switch that takes up so much physical space. It uses one outlet and blocks the other because it's so big and poorly designed.

    WeMo is garbage. Maybe five to ten years from now, Belkin will try again. All I can say is that the hardware is cheap, the software is insanely limited, and the functionality is needlessly poor. I'd give WeMo zero stars if that were an option.

    29 of 31 people found this useful

  • 1.0 out of 5 stars

    you cannot have WeMo in more than one location !!!! really

    • Written by from Newark

    if you want to have WeMo at home and one somewhere else, or even (in this, the 21st century) in more locations you will need to buy multiple iPads or iPhones !!
    you can have multiple WeMo switches, but they must all be at ONE location, since the WeMo software will not work for multiple locations. Is hard to believe there is such an obvious shortcoming - its never mentioned in their adverts, but they have been promising fot over a year to remedy this situation, don't hold your breath.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Great idea. But only that. Stay away from WeMo until fixed.

    • Written by from Cromer Heights

    Well, if you want to save yourself a lot of grief and wasted time and ton of frustration, don't buy it and stay away from Belkin's WeMo until Belkin provides a fix. Here is why.

    This may not apply to you. If you buy only one switch and connect it to a very simplest home WiFi network, chances are you'll be fine. My context is different.

    I bought 6 (six) of the switches. My network has one central Apple Extreme router and then it is extended by four other Airport Extreme and Airport Express routers to ensure strong signal and great wireless coverage throughout my home. I'd consider my network both modern and complex (although setting it up is a breeze with the Apple routers.) Well, in this network context the six switches do not register properly with Belkin's cloud. And that's where the nightmare starts. Registering, resetting to factory settings, re-registering ... You need to follow this a number of times per each switch until it's done. Each switch may take up to 10-15 minutes if lucky to get fully registered. And you need to understand all possible tricks of killing the WeMo app, switching networks from wireless to mobile carrier and back. It takes time, patience, the workarounds how to get it working in case the stubborn switches do not register properly are not documented anywhere.

    The problems above stem from the fact that with the current firmware in WeMo switches and the overall Belkin's cloud architecture, if your home wireless network has range extenders you're practically hosed. There is no way to tell the switch to register with the central router, and if it is not, it will not register in a way it can be then located on the 3G/LTE mobile carrier network outside of your home.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    If you want to be frustrated beyond belief this is what you want.

    • Written by from Erinsville

    In this world of technology every piece of techno hardware has an Achilles Heal, in the case of the WEMO and the NETCAN from Belkin the Achilles Heal is two fold. One is the ISP and the second is the local power provider.

    I have had no end of problems with both of these items. The power goes out for an extended period during a storm and WEMO’s lost when the power comes back. My ISP looses their DNS servers and the folks at my ISP’s Customer Service are too dumb to know that because they are in India reading a script and after another prolonged period the WEMO’s I have turn stupid yet again. They can’t find my wifi, they can’t connect, they just sit and blink orange crying for help.

    As it turns out the NETCAM is no smarter. It too under the same circumstances as above also turns stupid and blinks away wanting to be rescued.

    For a while I thought much of this had ended. I even commended Belkin for their improvements but in the last few weeks I have had to reinstall, and reinstall, and reinstall, and reinstall, and reinstall, and reinstall, to the point my patience is exhausted.

    X10 products are far more reliable, and I am putting them back into service replacing ALL of my Belkin products. In this rural environment of unstable power and an ISP (Bell Canada) who couldn’t care less about their customers or if their products actually work, and as they are a monopoly, they are my only choice, the WEMO and NETCAM are simply poor choices because they rely so heavily on wifi to perform their duties.

    13 of 14 people found this useful