• 1.0 out of 5 stars

    Never worked

    • Written by from Santa Maria

    I never got this thing to work did what belkin told me to do, and still just sits and sits starts blinking orange right outta the box not sure what to do with this pile of junk. Its been 30 days so i assume its not worth taking back. This thing doesnt do what it says it does for me at least what a waste of money

    16 of 22 people found this useful

  • 5.0 out of 5 stars

    Cool

    • Written by from San Diego

    Based on some of the other reviews, I am bracing myself for a somewhat hard time setting my 2 switches up and was very pleasantly surprised when it was a breeze -- it was literally plugging in the switches, download WeMo app from app store, find WeMo Wifi on Setting, open WeMo app. Voila! Would gladly fill my house with these switches if they are more affordable ; )

    13 of 16 people found this useful

  • 5.0 out of 5 stars

    worked first time, easy to use

    • Written by from London

    This switch gives complete remote control of electrical appliances. I bought this switch so I could remotely control the light in the front room so not to return to a dark house in the evening. Works perfectly and have now though of many more uses: electric blanket, slow cooker, room heater. This is a revolutionary idea and Belkin has done it right. It is a little bulky but no more than any other timer. Well done.

    13 of 16 people found this useful

  • 5.0 out of 5 stars

    Amazing!

    • Written by from Knoxville

    I love that I can turn my light on when I leave work so I dont come home to a dark house! You can also set it to turn on the electronic of your choice at a certain time on a certain day. Amazing! Plan on getting more! Buy now!

    17 of 24 people found this useful

  • 1.0 out of 5 stars

    Does not work.

    • Written by from Getafe

    The app doesn't detect the device. I have to unplug the thing every time I want it to work which kind of negates the point of the whole exercise, being switching on and off remotely. And I paid €50, not $50!! Fool me once shame on you.... You're not fooling me twice. Bad Belkin.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Stopped working after update

    • Written by from Scarborough

    Bought 2 that worked well until I updated them. Now they show up and connect when set up but after that do not show up in the app. Since the app itself won't identify I guess there will not likely be any way to get to the firmware to fix it.

    13 of 17 people found this useful

  • 2.0 out of 5 stars

    Cannot see device when connected to same WLAN

    • Written by from Billingshurst

    Yes these are great devices and a fantastic idea, but mine just doesn't work as it should - so I will not be buying anymore. The set up is very simple and once configured I could see it on my iPad4 and my iPhone5, but after a day or so, it disappears from the App when I am connected to my home network - if I go on 3G, or connect to someone else network, they appear - this is really frustrating, and the only way to see it again is to unplug it and plug it back in.
    Support is quick to reply but could not fix my issue - also the support website is poorly set out and difficult to navigate.
    Next time I will go for the Lightwave RF equipment, more expensive but there is a lot more choice.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    WEMO Remote Access Problem

    • Written by from SAN FRANCISCO

    The first time I set this thing up it worked fine. Now, for some reason, I cannot get it to enable Remote Access, which renders it useless to me.
    I've done a complete reinstall. No dice.

    Just noticed the review which mentioned that remote access doesn't work if the router is linked to another downstream router. Why not?

    Hope Belkin fixeds this problem. Do these guys debug things before they send them to marketing??

    15 of 21 people found this useful

  • 1.0 out of 5 stars

    Not worth it

    • Written by from Winnipeg

    Had to return mine as each time I set it up, it would stop working after about an hour and I'd have to do the set up all over again.

    17 of 25 people found this useful

  • 1.0 out of 5 stars

    Do not buy this

    • Written by from Brisbane

    This product is terrible and Belkin's support is non-existent. Why Apple has allowed this into their store is confusing.

    First experience is that the item requires a software update. Except when one goes to update it the product it is 'bricked' and needs a hardware reset. After the reset the stupid thing asks for a SW update again and the cycle continues.

    Do not buy this product.

    12 of 16 people found this useful

  • 2.0 out of 5 stars

    Poorly written software - No special characters

    • Written by from Corrimal

    I've spent numerous hours narrowing down some issues with connecting a WeMo to an SSID containing a comma. Belkin's eventual response is that the WeMo won't work with special characters in either the SSID or the wifi password.

    That's a fairly poor situation, made worse by not being documented.

    Basically if there's an SSID near you which contains a comma, your WeMo likely won't show ANY wireless networks.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Could not get this thing to work!

    • Written by from Cupertino

    Spent 30 minutes or more trying to get this thing to work, and eventually gave up. I will be returning it!

    17 of 27 people found this useful

  • 4.0 out of 5 stars

    Watch out if using MAC address filtering

    • Written by from Calgary

    Just purchased a pair of these after seeing the good reviews of the product. Since I am using MAC address filtering, the devices need to be set-up in your router. However, as I found out (later) on the web, the labels on the devices are off by one - you need to use the MAC address +1. I found this out by temporarily turning off the MAC address filtering and looking at the clients connecting to the network.

    After that, everything works great (I took more than a half hour to figure that out). I performed a firmware update on both devices and everything was back in less than 5 minutes (firmware updated on both devices at the same time).

    I would recommend this for anyone who has a plug-in device that needs to be turned on (or off) at specific times of the day OR if someone wants to remotely turn on a device (such as a coffee maker). I am using one of them to control a lamp to give the appearance of being home (while away).

    9 of 11 people found this useful

  • 2.0 out of 5 stars

    Great concept, but needs a lot of work.

    • Written by from San Francisco

    This could be a great product - but the software is very buggy and unpolished. I bought two switches at my local Apple store and was excited to bring these home and try them out. I setup the first device with little trouble - but it takes an extremely long time "looking for devices" for the device to show up in the list. For a while I thought something was wrong, and then finally it showed up and seemed to work fine. But then it asked me to update the firmware - so I did and that's when everything got really bad.

    I waited about 30 minutes but the app still said the 'updating firmware'. So I called Belkin and got someone on the phone and after 30 minutes of resetting with the support guy he just said the device was bricked and that I should return it to the Apple store. So I brought it back to the store and swapped it out for a new one.

    When I got home I tried to set up the new device. The app crashed in the middle of the install. Ug. Then I started the app again, and the 'spinner' just kept spinning and after 5 minutes I quit the app and restarted it. Finally it got me back to the list of devices, and after a few more minutes it finally updated and both my switches were there. They seem to work ok now.

    But then I went outside and walked a few blocks away so I could still see my window. I wanted to try the remote feature over 4G. That didn't work at all. I tried to refresh the list and then both devices disappeared. I waited a few minutes and nothing. I finally gave up and walked to the store. On the way back I tried again this time the devices showed up and could be remotely switched on/off via 4G. Just very inconsistent.

    Now the app asked me to update the firmware again on the switches. Well forget that. I am on the verge of returning both of them. Right now they seem stable but overall a very poor experience - more like beta status - any more trouble and I'm bringing them right back. I'm really disappointed that apple would let such a buggy, beta product into their store.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    Nice idea. Poor implementation.

    • Written by from North Saanich

    If you're lucky and your network matches certain arcane criteria, this product will set up fairly easily.

    It is so easy, however, to run into arbitrary conflicts between your wifi network and the WeMo's limitations, and end up spending hours of time debugging those issues, or simply give up and chuck the WeMo in a drawer and forget about it.

    I love the idea, hate the implementation.

    9 of 12 people found this useful

  • 2.0 out of 5 stars

    Beware if your WiFi Passphrase Contains Spaces and Other Characters.

    • Written by from Northampton

    I've just received my Switch from the Apple store, however, what none of the reviews or the website states is that when configuring your switch, it doesn't currently support passwords/phrases with spaces.

    You get a helpful message from the WeMo app advising this, but I feel limitations on password strengths and support should be explicit from the outset.

    I'm configured with WPA2, and means I have to reconfigured 30 other WiFi enabled devices around the home with a new router passphrase.

    So as of yet, I'm not able to test it's effectiveness and debating whether to send the switch back to Apple.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by from Bridgewater

    If you check the communities you'll find that almost every user has an issue with this device connecting to their home network. People report it taking hours. This is not acceptable for simple product like this. What a shame. Belkin doesn't seem to be doing much to correct the issues.

    15 of 24 people found this useful

  • 1.0 out of 5 stars

    Good idea

    • Written by from LEVÄNEN

    A good advertisement of the raw product. He worked for only two weeks. Then suddenly stopped working.

    13 of 21 people found this useful

  • 5.0 out of 5 stars

    Works as advertised

    • Written by from North York

    I received the unit as a Christmas gift. Downloaded the app for my phone. Had a bit of trouble with the app not seeing the unit at times. However, an app update fixed the issue and everything works flawlessly. Now am using IFTTT to link it to the task I'm using it for, which is cool in itself.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Worst. Product. Ever.

    • Written by from Bedford

    I figured that seeing this at an Apple store would lend some credibility to the value of the product, but not so. It has undocumented network requirements that render it useless unless they are met. They can only be found by extensive searching. Even then it's a long shot as to whether the thing will STAY working. Hopefully if you buy this product, your power will never go out, since trying to get it to work after disconnecting the power is a nightmare.

    Great idea, flawed implementation. This is being returned ASAP.

    7 of 11 people found this useful