• 1.0 out of 5 stars

    Do not buy this

    • Written by from Brisbane

    This product is terrible and Belkin's support is non-existent. Why Apple has allowed this into their store is confusing.

    First experience is that the item requires a software update. Except when one goes to update it the product it is 'bricked' and needs a hardware reset. After the reset the stupid thing asks for a SW update again and the cycle continues.

    Do not buy this product.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    Does not work.

    • Written by from Getafe

    The app doesn't detect the device. I have to unplug the thing every time I want it to work which kind of negates the point of the whole exercise, being switching on and off remotely. And I paid €50, not $50!! Fool me once shame on you.... You're not fooling me twice. Bad Belkin.

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    Stopped working after update

    • Written by from Scarborough

    Bought 2 that worked well until I updated them. Now they show up and connect when set up but after that do not show up in the app. Since the app itself won't identify I guess there will not likely be any way to get to the firmware to fix it.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    WEMO Remote Access Problem

    • Written by from SAN FRANCISCO

    The first time I set this thing up it worked fine. Now, for some reason, I cannot get it to enable Remote Access, which renders it useless to me.
    I've done a complete reinstall. No dice.

    Just noticed the review which mentioned that remote access doesn't work if the router is linked to another downstream router. Why not?

    Hope Belkin fixeds this problem. Do these guys debug things before they send them to marketing??

    17 of 23 people found this useful

  • 1.0 out of 5 stars

    Not worth it

    • Written by from Winnipeg

    Had to return mine as each time I set it up, it would stop working after about an hour and I'd have to do the set up all over again.

    19 of 27 people found this useful

  • 1.0 out of 5 stars

    Could not get this thing to work!

    • Written by from Cupertino

    Spent 30 minutes or more trying to get this thing to work, and eventually gave up. I will be returning it!

    19 of 29 people found this useful

  • 1.0 out of 5 stars

    Great Idea But Extremely Dissatisfied

    • Written by from Brooklyn

    I'll keep this short and sweet. Before bringing a product like this to market, you would assume Belkin had thoroughly tested it. However, based on the difficulty connecting the device to a wireless network and the countless times I reset the switch, it seems they did not. This product is barely mediocre. Hopefully someone else will do it better.

    14 of 20 people found this useful

  • 1.0 out of 5 stars

    Nice idea. Poor implementation.

    • Written by from North Saanich

    If you're lucky and your network matches certain arcane criteria, this product will set up fairly easily.

    It is so easy, however, to run into arbitrary conflicts between your wifi network and the WeMo's limitations, and end up spending hours of time debugging those issues, or simply give up and chuck the WeMo in a drawer and forget about it.

    I love the idea, hate the implementation.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by from Bridgewater

    If you check the communities you'll find that almost every user has an issue with this device connecting to their home network. People report it taking hours. This is not acceptable for simple product like this. What a shame. Belkin doesn't seem to be doing much to correct the issues.

    17 of 26 people found this useful

  • 1.0 out of 5 stars

    Bad Product

    • Written by from naperville

    took a while to set it up to make the wifi control work. However, 4G remote never worked. don't want to just through $50 in garbage can. will try to return, even I kind of broke the package.

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    WeMo Blow

    • Written by from Greensburg

    Product didn't work from start. Because I received a couple of gift cards from Apple for buy iPads, I decided to try this product, even with the bad reviews. I should have know better. If a product has almost the same amount of 5 stars as 1 stars, you know it is junk. If you want to waste $50, then you should buy this product, but suggest going elsewhere and purchasing the same thing through a more reputable company, Belkin makes great surge protectors, but apparently know very little about wifi.

    13 of 19 people found this useful

  • 1.0 out of 5 stars

    Good idea

    • Written by from LEVÄNEN

    A good advertisement of the raw product. He worked for only two weeks. Then suddenly stopped working.

    13 of 21 people found this useful

  • 1.0 out of 5 stars

    Disaster

    • Written by from Bray

    Went on holidays to our home in Tenerife, leaving a WeMo switch controlling the heating back in Ireland. On installing another WeMo switch in Tenerife, WeMo deleted my remote access to the WeMo in Ireland without warning (I established later that you only have remote access to WeMo's in one location - major shortcoming). Heating left on 24/7. I am a programmer and desperately tried to get telnet, web or any kind of access to the device in order to switch it off. Technical support were totally clueless and unhelpful. Head office did not return any of my calls. If you loose your remote access settings from your mobile to a WeMo device, you are doomed. I wish I had read some of the reviews below before buying this product.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    WeMo Switches and support is a desaster

    • Written by from Stuttgart

    I used WeMo switches for a long time. With every software update of the app or the firmware of the switches there came up new problems. Especialy the rules are not working as it is promised in the maual. The explanations in the manaual are reduced to the max. Nobody can really understand what is meant or the function of the rules (for example the sunset rules). But at least I got the system running. The support ist not worth the name. The answer I heard very often: "there must be a software problem and we try to find a solution". Yo´ll never get a concret answer to your proplem.

    The system itself is from it´s functions (as it should be) very good, but there are so many software buggs that everyone will earlier or later stop to use the system because it´s not reliable at all.

    Sorry to say, but the system is still in a development phase and not ready at all for a worldwide market. Improve the system, improve your people and improve your support - otherwise WeMo will keep a recomendation as a desater company.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Far too expensive

    • Written by from Auckland

    Way to expensive not quite worth the money for only controlling one thing at a time.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    New password restriction renders useless

    • Written by from London

    I just had to reset my device, and now find I can no longer connect it to the network it was connected to before for months because, after firmware/app updates, the WeMo app now refuses passwords with spaces in it.

    I'm not changing the password on all the untold other devices in the house because Belkin's engineers are incompetent, so I guess this gets tossed in the bin. Avoid -- even if this doesn't affect you, you can't rely on them not breaking something else at some point.

    Be aware also that its wifi reception is not great -- I've had it fail to connect in the past in areas where my cell phone is getting a medium-level 3 bar signal.

    9 of 17 people found this useful

  • 1.0 out of 5 stars

    Great idea. But only that. Stay away from WeMo until fixed.

    • Written by from Cromer Heights

    Well, if you want to save yourself a lot of grief and wasted time and ton of frustration, don't buy it and stay away from Belkin's WeMo until Belkin provides a fix. Here is why.

    This may not apply to you. If you buy only one switch and connect it to a very simplest home WiFi network, chances are you'll be fine. My context is different.

    I bought 6 (six) of the switches. My network has one central Apple Extreme router and then it is extended by four other Airport Extreme and Airport Express routers to ensure strong signal and great wireless coverage throughout my home. I'd consider my network both modern and complex (although setting it up is a breeze with the Apple routers.) Well, in this network context the six switches do not register properly with Belkin's cloud. And that's where the nightmare starts. Registering, resetting to factory settings, re-registering ... You need to follow this a number of times per each switch until it's done. Each switch may take up to 10-15 minutes if lucky to get fully registered. And you need to understand all possible tricks of killing the WeMo app, switching networks from wireless to mobile carrier and back. It takes time, patience, the workarounds how to get it working in case the stubborn switches do not register properly are not documented anywhere.

    The problems above stem from the fact that with the current firmware in WeMo switches and the overall Belkin's cloud architecture, if your home wireless network has range extenders you're practically hosed. There is no way to tell the switch to register with the central router, and if it is not, it will not register in a way it can be then located on the 3G/LTE mobile carrier network outside of your home.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    BAD...Do Not Waste $

    • Written by from Middlesex

    Ordered 2 of these from Amazon,..BIG MISTAKE.... We have 2nd house 40 miles away with a Christmas Tree, so thought
    if we visit and forget to turn the lights out, we can turn off with the WEMO.
    We forgot to turn off 3 hours ago, and now the WEMO does not work. Getting message....Unable to set up your remote right now, try
    again latter. After dozens of attempts, we have to WASTE Gas and time to drive down and unplug the Christmas lights.......... Bumber !!

  • 1.0 out of 5 stars

    Very poor product

    • Written by from Dartford

    Spent hours trying to get wemo to work consistently. It's still very much a beta product.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Utter Junk!

    • Written by from Williamtown

    Like most people who've written a review, I had nothing but trouble from these since I bought them. I bought 2 and they wouldn't join my network, constantly disconnected and generally caused me angst. Resetting does nothing helpful. Since buying them I've moved house so I lost receipts etc so no chance to return them. The only pleasure they gave me was when I destroyed them with a hammer!

    Apple need to look at this product and decide if it meets Steve Jobs's credo of "it just works". In this case, it doesn't.

    1 of 2 people found this useful