• 1.0 out of 5 stars

    Could not get this thing to work!

    • Written by from Cupertino

    Spent 30 minutes or more trying to get this thing to work, and eventually gave up. I will be returning it!

    17 of 27 people found this useful

  • 1.0 out of 5 stars

    Nice idea. Poor implementation.

    • Written by from North Saanich

    If you're lucky and your network matches certain arcane criteria, this product will set up fairly easily.

    It is so easy, however, to run into arbitrary conflicts between your wifi network and the WeMo's limitations, and end up spending hours of time debugging those issues, or simply give up and chuck the WeMo in a drawer and forget about it.

    I love the idea, hate the implementation.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by from Bridgewater

    If you check the communities you'll find that almost every user has an issue with this device connecting to their home network. People report it taking hours. This is not acceptable for simple product like this. What a shame. Belkin doesn't seem to be doing much to correct the issues.

    15 of 24 people found this useful

  • 1.0 out of 5 stars

    Good idea

    • Written by from LEVĂ„NEN

    A good advertisement of the raw product. He worked for only two weeks. Then suddenly stopped working.

    13 of 20 people found this useful

  • 1.0 out of 5 stars

    Great Idea But Extremely Dissatisfied

    • Written by from Brooklyn

    I'll keep this short and sweet. Before bringing a product like this to market, you would assume Belkin had thoroughly tested it. However, based on the difficulty connecting the device to a wireless network and the countless times I reset the switch, it seems they did not. This product is barely mediocre. Hopefully someone else will do it better.

    9 of 15 people found this useful

  • 1.0 out of 5 stars

    Worst. Product. Ever.

    • Written by from Bedford

    I figured that seeing this at an Apple store would lend some credibility to the value of the product, but not so. It has undocumented network requirements that render it useless unless they are met. They can only be found by extensive searching. Even then it's a long shot as to whether the thing will STAY working. Hopefully if you buy this product, your power will never go out, since trying to get it to work after disconnecting the power is a nightmare.

    Great idea, flawed implementation. This is being returned ASAP.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Utter Junk!

    • Written by from Williamtown

    Like most people who've written a review, I had nothing but trouble from these since I bought them. I bought 2 and they wouldn't join my network, constantly disconnected and generally caused me angst. Resetting does nothing helpful. Since buying them I've moved house so I lost receipts etc so no chance to return them. The only pleasure they gave me was when I destroyed them with a hammer!

    Apple need to look at this product and decide if it meets Steve Jobs's credo of "it just works". In this case, it doesn't.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Bad Product

    • Written by from naperville

    took a while to set it up to make the wifi control work. However, 4G remote never worked. don't want to just through $50 in garbage can. will try to return, even I kind of broke the package.

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    Far too expensive

    • Written by from Auckland

    Way to expensive not quite worth the money for only controlling one thing at a time.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Great idea. But only that. Stay away from WeMo until fixed.

    • Written by from Cromer Heights

    Well, if you want to save yourself a lot of grief and wasted time and ton of frustration, don't buy it and stay away from Belkin's WeMo until Belkin provides a fix. Here is why.

    This may not apply to you. If you buy only one switch and connect it to a very simplest home WiFi network, chances are you'll be fine. My context is different.

    I bought 6 (six) of the switches. My network has one central Apple Extreme router and then it is extended by four other Airport Extreme and Airport Express routers to ensure strong signal and great wireless coverage throughout my home. I'd consider my network both modern and complex (although setting it up is a breeze with the Apple routers.) Well, in this network context the six switches do not register properly with Belkin's cloud. And that's where the nightmare starts. Registering, resetting to factory settings, re-registering ... You need to follow this a number of times per each switch until it's done. Each switch may take up to 10-15 minutes if lucky to get fully registered. And you need to understand all possible tricks of killing the WeMo app, switching networks from wireless to mobile carrier and back. It takes time, patience, the workarounds how to get it working in case the stubborn switches do not register properly are not documented anywhere.

    The problems above stem from the fact that with the current firmware in WeMo switches and the overall Belkin's cloud architecture, if your home wireless network has range extenders you're practically hosed. There is no way to tell the switch to register with the central router, and if it is not, it will not register in a way it can be then located on the 3G/LTE mobile carrier network outside of your home.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Pity you cant give 0 stars!

    • Written by from Tarraganda

    I purchased a WeMo Remote light switch - worked fine until I had to upgrade my wifi 3 months later - now cannot connect and is totally useless!! I have spent so much time trying to fix the problem that i feel like throwing it in the fire!!
    What a useless crock of S****!!

  • 1.0 out of 5 stars

    Utter Garbage!!!

    • Written by from Norfolk

    lasted 30 days without event, then refused to talk to wifi, after 45 min of trouble shooting pitched it in the trash!! Don't waste your money or time.

    6 of 12 people found this useful

  • 1.0 out of 5 stars

    WeMo Blow

    • Written by from Greensburg

    Product didn't work from start. Because I received a couple of gift cards from Apple for buy iPads, I decided to try this product, even with the bad reviews. I should have know better. If a product has almost the same amount of 5 stars as 1 stars, you know it is junk. If you want to waste $50, then you should buy this product, but suggest going elsewhere and purchasing the same thing through a more reputable company, Belkin makes great surge protectors, but apparently know very little about wifi.

    6 of 12 people found this useful

  • 1.0 out of 5 stars

    Simply does not work

    • Written by from London

    TRied 2 devices now, it just doesn't connect to tour wifi network, and I'm using a state of the art latest Apple time capsule router. All Belkin support is saying, try again. Good luck.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    New password restriction renders useless

    • Written by from London

    I just had to reset my device, and now find I can no longer connect it to the network it was connected to before for months because, after firmware/app updates, the WeMo app now refuses passwords with spaces in it.

    I'm not changing the password on all the untold other devices in the house because Belkin's engineers are incompetent, so I guess this gets tossed in the bin. Avoid -- even if this doesn't affect you, you can't rely on them not breaking something else at some point.

    Be aware also that its wifi reception is not great -- I've had it fail to connect in the past in areas where my cell phone is getting a medium-level 3 bar signal.

    7 of 14 people found this useful

  • 1.0 out of 5 stars

    Works sporadically at best!

    • Written by from Maudsland

    It could be so good, but isn't. After many attempts to get the switch working, several switch restores, several phone and router resets, I managed to get it working. It worked fine until I quit the app and started it again, then it couldn't find my switch. I set it all up again, (same issues as before), worked fine for a few minutes but same issue arose when I quit the app. I tried everything the troubleshooting guide said, Googled the issue only to find out that it is a widespread issue so returned it for a refund.

  • 1.0 out of 5 stars

    WARNING not 802.11 compliant

    • Written by from Gherang

    In particular WPA/WPA2. It will not join a network with some special
    characters in the key (e.g. ",'). 802.11n specifies all printable characters
    special and alphanum.

    It would appear Belkin have known about this for at least 6 months
    but still have not fixed it. It makes you doubt the value of the "WIFI certified"
    logo on the box. Also they should warn you in the documentation.

    Would advise waiting until device meets standards and software
    is more mature.

    That said if you are prepared to reset all your devices (laborious)
    to a less secure key the remote access is useful.

  • 1.0 out of 5 stars

    Where do I start?

    • Written by from Mt Claremont

    Bought 2 of these. 1st one worked fine. I then made the big mistake of installing the second. What a shame I did. The dreaded "cannot find device" comes up every two days or so. I've given up rebooting the devcie as I have far more important things to do in my life.
    Schedule can only be setup incorporating BOTH switches. What use is that?
    Firmware keeps updating on one of the switches but it never completes.
    Wifi range is very poor. Belkin state: "WeMo devices should have the same or better range than most other Wi-Fi devices". This is not true in reality. Another Belkin statement: "Some routers take multiple attempts to acquire a connection". That's right blame it on other equipment. I've NEVER had to try and connect other devcies multiple times.

    If you have a boring life and need something to occupy your free time I strongly suggest you buy 3 of these. You will NEVER be bored again as instaaling them will take you ages and they cause errors every few days just to keep you active.

  • 1.0 out of 5 stars

    The world according to Belkin

    • Written by from Leighton Buzzard

    Just received this WeMo switch and have tried to set it up. ...BUT it will not connect to a network where the WPA pass phrase contains spaces. You get an error advising you of this.

    Come on Belkin, you really have to be kidding me. I teach Grade 6 students who learn that adding spaces to a pass phrase is good practise because it increases the password permutations and therefore reduces vulnerability to hacking. Belkin you need to get your engineers to go rejoin Grade 6 and learn about how WPA works!

    This is not the first time in several years that I have purchased a Belkin product to find that it is non-standard and will not work with non-Belkin (or even other Belkin) devices.

    I am certainly not going to re-configure the other 46 wifi devices on my network to remove the spaces from the network pass phrase. This Belkin device is going back for a refund. In future I will avoid Belkin products.

    1 of 3 people found this useful