• 1.0 out of 5 stars

    Won't connect to my wifi

    • Written by from CEDAR RAPIDS

    This device refuses to connect to my wifi network because there's spaces in the password. Thoroughly useless.

  • 1.0 out of 5 stars

    Waste of money

    • Written by from Baghad

    Losses the connection with the home network.
    I robot it and it works for few days then it losses the connectivity.
    I wish they give me my money back

    0 of 1 people found this useful

  • 3.0 out of 5 stars

    Great, but network/app Issues

    • Written by from Melbourne

    Wemo is a great product, and points to a future where much more of our homes will be controlled by devices like these. At the moment it's sadly let down by the free app, which has a tendency to crash, lose switches, or require multiple refreshes to utilise its functionality. Other times, it works just fine. Go figure! My suspicions that this has to do with the total load on my wifi network at the time I want to use the Wemo app. A fully working functional app would win this five stars. As it is, it merits only three.

  • 2.0 out of 5 stars

    mixed results

    • Written by from Harwich

    I found these cumbersome to set up initially (i have 4 switches).
    also suffers from flaky connectivity through the app; sometimes they grey out, sometimes they don't show up on the list, sometimes they are unresponsive... and sometimes they work!
    I have 4 airport extremes dotted around the house to ensure full coverage. all my other wifi devices work perfectly. As an example- we have 22 philips hue bulbs... never a problem!
    If, like me, you buy things and expect them to 'just work'; well in my experience- these don't :-(

  • 1.0 out of 5 stars

    Wemo has tortured me for two years now

    • Written by from Minneapolis

    I really really wanted this Wemo Switch to work. Sometimes it does work (for short periods) but eventually (1) will lose network connection or (2) will require a firmware update that will hose it.

    After last firmware update - I reset the WEMO again. Took a few tries - but got it back up and running.

    However - and this is trully bizarre...

    Every time I try to turn it on/off with IOS Iphone app - this does work - but somehow it causes iphone to indicate that the "SIM IS INVALID"!!!

    Huh? Then iPhone is essentially hosed until the iPhone is power-cycled,

    How is this WEMO app messing with the SIM card validity? Still scratching my head on that one - makes no sense.

    I am an electronics engineer - and I really want to see this work reliably - but this product has zero value if you cannot trust it to work.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Do not buy if you have more than one home

    • Written by from CALGARY

    Very short sighted product. If you have more than one home useless you can not control switches in more than one location. For example if you put a switch in at your home and want to put a switch in at the cottage it will not accept it. It accepts the devices but does not display them and even better it locks the IOS device so you can NEVER see the other lights yet they look programed on site

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Waste of time

    • Written by from Christchurch

    all this wemo switch does is interfere with my wifi and shuts my airplay and wifi down, as soon as i unplug it everything is back to how it was. Ive tried dozens of fixes as I'm pretty IT ok, but i can't figure this out. Worse luck i have 3 of them !!

    don't waste your money

    3 of 4 people found this useful

  • 4.0 out of 5 stars

    Great Concept

    • Written by from Havre De Grace

    If you don't want to tear apart your wall & add a WiFi outlet or use these on the go, this product is perfect. Plu-In and use, very simple Set-Up too. I recommend the WeMo Insight if you are going to be using these several hours a day, those will show you usage & cost on the app. I use these for very simple purposes, exmp I have two space heaters pluged in for my pets and family when I am not home so I don't have to worry about getting cold or turning the object on or off. Switch is also great with IFTTT, a banner related app that can turn my heater on if Temp drops below or above Temp point, options are endless. Remember to have objects that can be turned on & off manually to the Switch otherwise it won't work. Most electronics have panels or touch screen and those items will not work with the Switch.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Belkin WeMo Light Switch - horrible

    • Written by from Ocoee

    I'm fairly tech savvy and the difficulty of establishing a connection with the switch is beyond belief. I will be returning this product. This is such a simple concept, I am surprised that pairing is such a challenge for Belkin. And why did they release a product with such shortcomings? I will stay away from Belkin in the future. On the bright side, it did work fine as a non-automated, non-connected light switch!

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    waste of time

    • Written by from Flower Mound

    Switch came with net cam bundle. Netcam worked but the switch never completed wifi connection and always says try later. Tried several times and gave up on it. Do not Waste your time.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Works great, awesome gadget to have in the home.

    • Written by from Layton

    Mine works great! We first bought it for our Christmas lights. But we'll be using it year round! App could use a little help, but Belkin sends out surveys often to get feed back. They are improving the app often. But the device works great! Definitely would recommend.

  • 1.0 out of 5 stars

    BAD...Do Not Waste $

    • Written by from Middlesex

    Ordered 2 of these from Amazon,..BIG MISTAKE.... We have 2nd house 40 miles away with a Christmas Tree, so thought
    if we visit and forget to turn the lights out, we can turn off with the WEMO.
    We forgot to turn off 3 hours ago, and now the WEMO does not work. Getting message....Unable to set up your remote right now, try
    again latter. After dozens of attempts, we have to WASTE Gas and time to drive down and unplug the Christmas lights.......... Bumber !!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Very poor product

    • Written by from Dartford

    Spent hours trying to get wemo to work consistently. It's still very much a beta product.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Poor quality device - regular reboots required

    • Written by from Ewell

    Let's start with the good bits. Easy set up. iPhone app is good. Works well (to start with). So far so good... but it just stops working after a few days. I get it working nicely one weekend and by the following weekend it just isn't picked up by the iPhone app any more. I've applied all the firmware patches and it just drives me nuts. I bought it so I could wake on a Saturday and turn on a heater in a shed allowing it to get nice and warm before going out. I've had it now for 3 months and not once after a week's work have I been able to do that. Every time I have to go into a cold shed and reboot it. I've had enough. I'm going to try alternatives.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Disaster

    • Written by from Bray

    Went on holidays to our home in Tenerife, leaving a WeMo switch controlling the heating back in Ireland. On installing another WeMo switch in Tenerife, WeMo deleted my remote access to the WeMo in Ireland without warning (I established later that you only have remote access to WeMo's in one location - major shortcoming). Heating left on 24/7. I am a programmer and desperately tried to get telnet, web or any kind of access to the device in order to switch it off. Technical support were totally clueless and unhelpful. Head office did not return any of my calls. If you loose your remote access settings from your mobile to a WeMo device, you are doomed. I wish I had read some of the reviews below before buying this product.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    WeMo Switches and support is a desaster

    • Written by from Stuttgart

    I used WeMo switches for a long time. With every software update of the app or the firmware of the switches there came up new problems. Especialy the rules are not working as it is promised in the maual. The explanations in the manaual are reduced to the max. Nobody can really understand what is meant or the function of the rules (for example the sunset rules). But at least I got the system running. The support ist not worth the name. The answer I heard very often: "there must be a software problem and we try to find a solution". Yo´ll never get a concret answer to your proplem.

    The system itself is from it´s functions (as it should be) very good, but there are so many software buggs that everyone will earlier or later stop to use the system because it´s not reliable at all.

    Sorry to say, but the system is still in a development phase and not ready at all for a worldwide market. Improve the system, improve your people and improve your support - otherwise WeMo will keep a recomendation as a desater company.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Limited scope and a bit unstable

    • Written by from Richmond

    I purchased a regular and Insight version of this switch late last winter. They were both OK, but my first negative observations were: I didn't seem to be able to control them from both my iPhone and my iPad. I got some flaky error. So I just used my iPhone. Then while traveling in September the switch on my router went off by itself. I have my WeMos on a separate network, so I was able to power cycle it successfully. Today, I updated the firmware and my Insight switch is "Not Detected" about 2/3 of the time. Also, I don't see a way to have multiple homes setup on the same WeMo account. It should allow for that for multiple WiFi networks in the same building or for vacation homes.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Wemo Switches very tricky when updates are applied

    • Written by from Kallangur

    I have had 4 of these Wemo Switches and a Wemo Motion detector for some months.... They have always been tricky to apply the frequent firmware update requests but somehow after some effort they accepted each update.. UNTIL NOW...

    The latest update to all my devices crashed all the devices and they all became undetected by the iPhone App... I called the Wemo support number and ended up talking with the Philippines call centre.. The agent asked me what IOS software is in use and I told him "the latest of course IOS 8.0.2" .. The response was.. "Oh yes we have had a lot of problems with that".... They suggested I should use an Android phone to setup the Wemos.. somewhat amazed, I told them... "that will cost "Belkin" $800 for me to buy a Samsung Galaxy ... joke was not appreciated... I am now promised a level 2 callback in the next days...


    I finally got all devices working again by restoring all Wemos to the factory default settings, deleting the iPhone Wemo app, restoring the Wemo app and one by one I had to do the original setup process again... this was still quite a hit and miss process but I got there in the end and all are working BUT with out-of-date firmware... Now I will get repetitive warnings about Firmware..

    This is definitely not acceptable.. the average user would not have had my determination to get them working...

    I have seen numerous complaints by users....

    Notwithstanding when working the devices are a good idea but poorly executed in software and firmware.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Works great

    • Written by from Buchanan

    As long as your devices meet the prerequisites (in my case my air conditioners restart after a power outage) great product and app!

    0 of 4 people found this useful

  • 4.0 out of 5 stars

    WeMo app almost there

    • Written by from Bristol

    I have had an almost perfect experience with Wemo. I use the Switch for turning on table lamps around the house using the free App. This gives manual control, a variety of timer controls (time of day, sunrise/ sunset and off sets of sunrise/ set), there is even a random mode for when you are away from home which activates between sunset - rise using your geographical location to know when that is. They can also be automated via IFTTT.
    Set up via the App is so simple it's almost child play.
    If I have one complaint, it is with remote access via the app. The app states that it is continually updating firmware. This stops when i return to my home network. I get round this with IFTTT where i can send an email, text etc to remotely control the units if needed.

    1 of 5 people found this useful