Bose® SoundTouch™ 20 Wi-Fi music system

Bose® SoundTouch™ 20 Wi-Fi music system

A$549.95

4.0 out of 5 stars

Based on 18 reviews

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Within 24 hours

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Product Information

  • Overview

    Bose® SoundTouch™ 20 Wi-Fi music system enables you to stream music from your iPhone, iPad or iPod touch using wireless Wi-Fi technology. Experience internet radio, your music library or your music subscription service in high-quality, room-filling sound using this compact system that uses your existing home Wi-Fi network.

  • Highlights

    • Stream your favourite music at the touch of a button with six personalised presets
    • Play music wirelessly from an Apple device using AirPlay
    • Includes remote for quick control
    • Along with Wi-Fi, source connections include a 3.5mm auxiliary input
    • Add additional system at any time for a multi-room listening experience
  • Did you notice?

    The SoundTouch™ 20 works with your existing home Wi-Fi network, so no extra equipment is necessary.
  • Apple Recommends For

    Broadcasting your favourite internet radio stations, podcasts or iTunes playlists with the touch of a button.
  • What's in the Box?

    • SoundTouch™ 20 Wi-Fi music system
    • Remote control
    • Power cable
    • USB cable
  • Tech Specs

    • Input Type: 3.5mm Stereo Jack, USB
    • Other Features: AirPlay
    • Connections: AirPlay
    • Drivers: Two 60mm full-range drivers
    • Power Source: AC
    • Height: 18.8 cm/7.4 in.
    • Width: 31.5 cm/12.4 in.
    • Weight: 3.18 kg
    • Length: 10.4 cm/4.1 in.
  • Manufacturer Information

    Part Number

    • Mfr. Part Number: 355589-1200
    • UPC or EAN No.: 017817609890

    Non-Apple Branded products / Third Party Products

    • Note: Apple's One Year Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Non-Apple branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer - Please see your product box and literature for details. Rights under the product manufacturer's warranty are in addition, and not instead of, any rights that you have under consumer protection laws.

Compatibility

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iPhone models

iPad models

iPod models

Ratings & Reviews

Rating Breakdown (4.0 average)
Number of stars Percentage Number of reviews
  • Most versatile WiFi and AirPlay speaker on the market!

    5.0 out of 5 stars

    An incredibly versatile WiFi speaker with the size and performance fit for just about any room in your home. AirPlay streaming wor An incredibly versatile WiFi speaker with the size and performance fit for just about any room in your home. AirPlay streaming works just like any other AirPlay speaker, but with the SoundTouch app you have access to much more, like Pandora and thousands of streaming internet stations. The programmable preset buttons work just like the presets in your car, so you can tune in to a favorite internet radio station, pandora channel, or even stream from your iTunes library, at the touch of a button, without having to take your iPhone out of your pocket if you don't want! AND, with multiple systems, the Play Everywhere feature as well as independent controls are incredible for a house full of great sound!

    • Written by from PORTLAND

    29 of 34 people found this useful

    Was this useful? Most versatile WiFi and AirPlay speaker on the market!
  • Great sound and reliable AirPlay

    5.0 out of 5 stars

    I bought this to replace my aging JBL Creature speakers, and it's the first hifi speaker set I've owned since some Missions years I bought this to replace my aging JBL Creature speakers, and it's the first hifi speaker set I've owned since some Missions years ago. My requirements were: good sound reproduction, conveniently sized to put in a two-bed flat, reliable AirPlay.

    Sound quality wise, I cannot fault it at all. Vocals are clear and natural, and base is defined and punchy. I often find myself sitting down re-listing to albums mesmerised by sounds I never heard before. Another reviewer has complained that Bose's "don't alter the sound" policy makes them bass-heavy; I don't find this myself, but if the bass is too strong at loud volumes, it's worth it for the clarity of sound. Be a good neighbour and ask next door when it's ok to have a party.

    The height of the speakers makes them convenient to put on the small mid-shelf of my TV stand (although they've been promoted to the top shelf), and the simple, understated design makes them almost imperceptible in the corner. They're easily strong enough to fill a room two or three times the size of my flat though.

    I looked at reviews of other speakers and was put off the Bowers & Wilkins speakers (I considered the Zeplins) because of reports of AirPlay dropouts. I've used my iPad and MBP to play music (mainly the former) and in several weeks of usage I've had no dropouts at all. I had one unrepeated incident where my iPad wouldn't connect, but I just restarted the SoundTouch and have had a continuous connection since.

    This is the first Bose equipment I've bought, but I will definitely buy from them again. This is Apple-quality audio equipment to go with your Mac, iPhone or iPad. I highly recommend the SoundTouch 20. Maybe consider the SoundTouch 30 if your living room is the size of a tennis court, but I think most people will love these. Definitely worth the money.

    • Written by from Manchester

    15 of 15 people found this useful

    Was this useful? Great sound and reliable AirPlay
  • Works for me

    4.0 out of 5 stars

    Obviously great sound from the Bose product. The SoundTouch 30 is awesome - but for not for an additional $300.

    I didn't hav Obviously great sound from the Bose product. The SoundTouch 30 is awesome - but for not for an additional $300.

    I didn't have any problem setting up the SoundTouch. The secrets to ease of use is loading the SoundTouch app on you iPhone or iPad, selecting your six channels, and, making sure your computer's Energy Saver is set to "never".

    So why not 5 stars? Although the iPad / iPhone app controls the speaker unit(s) and the SoundTouch comes with a remote control to do the same, the speaker unit does not have the same song back, song pause, or song advance song buttons; in the event it is more convenient to just reach out to do so.

    • Written by from vestal

    13 of 13 people found this useful

    Was this useful? Works for me
  • Simple enough for an 84 year old

    5.0 out of 5 stars

    I bought this for my 84 year old mother. After I set it up, she is able to play 6 different streams (NPR, WQXR, WKCR, WFMU, et cet I bought this for my 84 year old mother. After I set it up, she is able to play 6 different streams (NPR, WQXR, WKCR, WFMU, et cetera). There's nothing else on the market like it. The person that works at the Apple Store didn't understand what it did; I had to go online to Bose's website to learn its functionality. It can act as an AirPlay speaker from iTunes, it can act as a stand alone Internet radio, it can play playlists off of your mac without your interacting with the mac if you have the SoundTouch app running. It sounds fantastic. The remote is very easy to operate. I highly recommend it.

    • Written by from White Plains

    1 of 1 people found this useful

    Was this useful? Simple enough for an 84 year old
  • Do NOT buy yet.. needs to be more stable

    2.0 out of 5 stars

    I bought my SoundTouch 30 a little over a month ago. (May 2014). I saw the demo in the Bose store and I was very impressed... it I bought my SoundTouch 30 a little over a month ago. (May 2014). I saw the demo in the Bose store and I was very impressed... it was SO slick that I dropped 900 bucks on it right there. I'm a big fan of Bose products and was excited they finally had the "Apple TV for audiophiles" Overall I say it's not worth the money YET.

    Pros:
    Set up was easy enough although you have to connect it to your computer before it will find your network...seemed a bit odd... I digress.

    Lots of radio channels available

    Air Play is great (when the speaker is on line)

    Easy to swap out pre-sets quickly

    Great volume control on the device and the remote, [will get really loud but also can turn it right down so it's very very low]

    Looks great

    And obviously frigging FANTASTIC sound quality you would expect from Bose!

    Cons:
    Connection/software isn't stable [despite moving it and my wireless router (AirPort Extreme) with in 6 feet of each other, re booting, changing wifi settings etc, it hasn't improved, It will go off line for minutes to hours at at time. Very frustrating. Often when I turn it on it can't find the WiFi network I re boot my router and the SoundTouch and sometimes that works, sometimes it doesn't. I have apple TV and have NO issues with connectivity and that's streaming video, Audio should be much less of a bandwidth hog] This is the biggest downfall of this device...

    The volume control on the App is clunky, you can't adjust the volume accurately (ok i'm fussy but it's annoying)

    There is no "mute" button on the app to silence it for a phone call

    Often the app can't find the device (Likely because the speaker can't be found on the wifi network (see above))

    navigating your music library isn't as slick or easy as it could be.

    I would say once they have a new more stable software platform for this, it will be worth every penny but for now save your money until the bugs are all worked out.

    • Written by from Vancouver

    6 of 6 people found this useful

    Was this useful? Do NOT buy yet.. needs to be more stable
  • Absolutely Amazing - works perfectly

    5.0 out of 5 stars

    Like many people I was on the fence with either purchasing an airplay device or Bluetooth. I've had this device for about three m Like many people I was on the fence with either purchasing an airplay device or Bluetooth. I've had this device for about three months now and have not had a single issue. It took about 10 minutes from opening to box, setting it up and installing the latest software before I had it playing beautiful sound.

    I know many people have said the airplay function can be a nightmare but I have had no problem. A friend of mine did and he worked out that it was a simple network configuration issue - not actually a problem with the SoundTouch system. There are many forums online with easy fixes so don't worry about that.

    The sound is absolutely amazing. Crystal clear, beautiful base and high notes. Not a single complaint from me or my family about the quality of the sound. Honestly, I would buy the 20" over the 30" as at higher volumes the 30" can distort the sound whereas my 20" never has. Even at the loudest (which is incredibly loud) it sounds perfect.

    I highly recommend it to anyone looking for a great sound system. With airplay, internet radio and pandora you will never run out of music to listen to. The app is also great for controlling the device or setting the 6 presets.

    Again, a great innovation from Bose. I highly recommend it. You won't regret it.

    • Written by from Brisbane
    Was this useful? Absolutely Amazing - works perfectly

Questions & Answers

Answers from the community