• 1.0 out of 5 stars

    Poor Quality

    • Written by from Decatur

    I think Apple needs to talk with Dell on how to build a Power Supply that last. These things were not built to last if you are a business travel and pack it away a lot.

    The sad part is Apple won't replace them.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Strain issues

    • Written by from West Lafayette

    After 1.5 years of using this adapter, it got strain relief problems and I have to change position of my computer 10 times to find a spot it will charge. On apple website, it says this is a known issue so they will change it free of charge, but when I brought in my adapter, they refused. so 0 stars for this. 1.5 is not enough for me to pay $79 again for apple's faulty device.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not good...

    • Written by from Løgumkloster

    After spending a little over 2500£ I would have expected the charger to hold longer than 14 months... I hope Apple refunds it...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Failure right out of the box

    • Written by from Sunnyvale

    My company bought a spare set of power adapter for me to use at home and on the road. Out of the box, it blinked green and orange lights a few time then completely went dead and no charging. The one comes with my MBP however worked well so far. At $80 a piece, I do not expect this poor quality from Apple products. I with I can give it zero star and started to miss my Lenovo Thinkpad.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Frustrated by the power adapter

    • Written by from Buxton

    It only takes a slight touch for the power adaptor to disconnect from the computer. Many times I think it's charging and I'll see the low battery warning because the magnet has let go (again!) unknown to me.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Big Step Backwards

    • Written by from Arlington

    I never had any issues with the L-shaped MagSafe (previous iteration), but this one is terrible. Holding your laptop on your lap, the plug gets dislodged with the slightest tension. To the reviewers who are saying that's the point of the MagSafe...no it's not. The purpose of it is to prevent plug and port damage, neither of which occurred with the last version of this power adapter. The port and pins are so shallow that it would be nearly impossible to damage the port by pulling the plug out, and the alternative is this one that falls out if you apply pressure up or down at all. Not sure how this thing ever made it past QA testing.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Why, Apple? Why?

    • Written by from Geneva

    This charger frays so easily, and you expect me to pay $79 for another one? Why don't you just make your products so that they last?

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Very Bad

    • Written by

    It is so easy for the charger to fall out. The MagSafe charger is so much better than the MagSafe 2. It also overheats. This is in no way an upgrade. This one sticks out and is so weak.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Charger is buggy :(

    • Written by from Hong Kong

    I got my laptop (MBP retina 13") just a few weeks ago and the charger that came with it is so buggy, when I plug it into my computer, it says it is charger, but when I check it 5 minutes later it says its not charging and the light is off. I have to reconnect the charger each time for it to actually "charge", so buggy -.-

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Think twice before buying

    • Written by from Wigan

    Got one of these with a £2K macbook pro, laptop is brilliant charger is fragile at best. Charger never had any abuse only wall charging generally when not in use and only used around the home i.e. not ravelled up into a bag/case and unravelled where you could expect some stress to the cable and connection point. Had the product around a year and the outer jacket split and the inner cable started to fray, strands break to a point where it started to short circuit and failed. Took it back to the store who were not interested at best claiming it had been pulled. I bought another new one at the extortionate price charged so not a satisfied customer. Bought lots of apple product over the years because it is generally good quality ahead of the game reliable technology but this charger is terrible. If you are unfortunate enough to own one of these, protect the cable entry to the plug socket because if you touch it you will be disappointed.

  • 1.0 out of 5 stars

    Takes forever to connect to my computer, charge

    • Written by from Rockwall

    The charger takes about 30 seconds to show the secure connection light, (green, orange) and does not show it is charging the computer for up to two minutes. Also, the charger magnet is not strong enough.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    OVERHEATS... Beware!

    • Written by from Los Alamos

    I have this adaptor on a new MacBook Pro, and frankly it just doesn't keep up with graphics-intensive games. I let the battery get low (unplugged), then the system warned me so I plugged it in. I was playing a GPU-intensive game, but I thought "Hey, no problem. The charger will keep me going!". Wrong!

    About 45 minutes later, I get another low battery warning even though the adaptor is plugged in. I look over and the light is out - not green, not orange, just gone. I check and sure enough, the adaptor is still plugged in. After quickly quitting my game, I plug and unplug the adaptor to no avail. It simply will not charge the Macbook. After feeling the adaptor, I can see why - it is burning hot. I can't even hold it in my hands. For $80, why can't Apple design a better product? I have owned both previous incarnations of the Magsafe 1 and they work fine. I don't understand why this one is so terrible.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Absolutely Rubbish

    • Written by from New York

    I have been using macs for a very long time and never have i had a issue with the charger wires tearing apart. Now i do travel around the world a lot and this one has been in my procession for 3 years. It gave up on me and the price of the charger is unreasonable, my charger started tearing after a few months.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Extremely Disappointing

    • Written by from San Francisco

    Not only does it not stay plugged in, the nature of the T vs. L means i broke the cable and need a new one.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Horrible shape and magnet strength for a portable computer

    • Written by from Charlotte

    The T-shape is so thick that the slightest bump knocks the charger out of place. This is beyond a safety feature and into the single most frustrating part of this entire computer. I can't move the computer, my *portable* laptop computer, at all lest the charger fall out and flop onto the floor. The weight of the cord itself even pulls the charger out if it is coiled at the wrong angle on my desk. This shape is horrible for a laptop, and the material is exactly the same as the L-shape. Why simply change the shape when the complaints about the L-shape chargers were based on the easily degradable rubber material to begin with?

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    On my third

    • Written by from Brooklyn

    What an awful shoddy piece of equipment. How could a charger to a computer be made so poorly!? The MacBook Pro Retina is by far the best laptop this company has ever made but seriously this is just poorly made charger (I don't know how strongly I can stress this sentiment, they should honestly replace the first for free). Apple should be ashamed at the overall rating of this product, or at least they would of been under the Steve Jobs regime. Maybe I'm being a bit too cynical here, but as a long standing customer and advocate I guess I just expect better from this company.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Falls out all the time!

    • Written by from AUCKLAND

    This is a really big retrogression from the original Magsafe connector. The main problem is with the magnetic piece which attaches to the side of the Macbook Pro. It's too tall and square, and the magnet is too weak. This means it falls out constantly. It would be fine in a situation where the laptop is used like a desktop computer, never being moved from a flat desk surface, but it's a laptop, so it gets moved around and used in various situations. This results in it being pulled out by a slight movement of the cable, or pushed out by a slight push on the connector.

    Also, the plastic the cable is made of is a horrible stiff plastic, which doesn't twist and bend very easily. Not like nice soft silicone "wet noodle" type cable at all. It feels cheap, and like it won't last well.

    And finally, the waste heat produced by the transformer itself is intense. It can't be a very efficient design considering how much waste heat pumps out of this thing! This magsafe power adapter lets the whole Macbook Pro Retina device down.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Utter garbage

    • Written by from Sydney

    I've had two of these fail now. It is completely unacceptable that such a basic piece of equipment is so unreliable. When I was a first year engineering student we learnt how to build power supplies, they aren't rocket science.

    It's doubly galling that a 6 year old power supply on my $500 Dell laptop still works fine, yet I've had two fail on my $4000 (AUD) MacBook. No more form over function for me, hence no more Apple products.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Would give it 0 stars if I could...

    • Written by from Long Beach

    This charger is absolutely horrible. Had a 2007 MacBook Pro and the charger didn't have any problems for over 5 years. With this new cable for my 2011 MacBook Pro, I've already gone through two MagSafe chargers at $80 a pop. Apple, please get your house in order. The build quality of your accessories did a complete 180 and is utter garbage now...

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Lousy quality

    • Written by from Stockholm

    Within a few months after purchase, on an adapter that isn't ever moved (I use my MBP mostly stationary), the rubber coating on the cable has turned into a soft putty that smears off at the softest touch. It has now disintegrated along much of the cable, showing internal wires. Had to buy a second adapter, which doesn't show a sign of the problem. Lousy material control at work here.

    3 of 3 people found this useful