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FAQ, TIPS, & TROUBLESHOOTING
Q:
What methods of payment can I use in an Apple Store?
A:
Shoppers (individual purchasers shopping for themselves) may pay by credit card only (Visa, MasterCard, American Express, or Discover). Proposers cannot order products; they can only create proposals. Authorized purchasers may pay by credit card and/or purchase order. If you wish to apply for an Apple Lease, you may order by phone. See Sales and Return Policies for more information.
Q:
Where can I find education price lists?
A:
Education institution price lists are now available online.
Q:
Can I spend my own money on a computer for myself in an Apple Store for Education?
A:
Yes. If you are a qualified education customer (faculty, staff, or student), you may use your school's Apple Store as an individual purchaser and shop with a personal credit card to receive educational discounts. Individual purchasers are limited to one computer system purchase per year.
Q:
What does an authorized purchaser do?
A:
An authorized purchaser has permission to spend school funds on institutional purchases. Authorized purchasers review proposals submitted by faculty and staff who are not authorized to spend school funds, and complete the purchasing transaction between their school and Apple.
Q:
Who is the authorized purchaser for my school or department?
A:
You can obtain this information from your school's business manager, your Apple account executive, or your sales support specialist.
Q:
How can I become an authorized purchaser?
A:
You need to complete an enrollment form and fax it to (512) 674-2288 for processing. Apple will call your business manager to obtain authorization and then create an account for you. You will be contacted with an ID and password, as well as instructions on how to purchase in your Apple Store. This process can take 5-7 business days to complete.
Q:
Where can I find an authorized purchaser enrollment form?
A:
You can get an authorized purchaser enrollment form from your Apple sales support specialist or account executive. You can also download a PDF of the authorized purchaser forms and guidelines.