Back To School Frequently Asked Questions
How do I qualify for the Rebate?
- You must be a qualified Apple Education Individual end-user purchaser. Qualified participants include:
- K12: Any employee of a public or private K-12 institution in Canada. School board members who are currently serving as elected or appointed members are also eligible.
- Higher Education: Faculty and staff of Higher Education institutions; and students attending, or accepted in to a Higher Education institution.
- You must buy a qualifying Mac and an iPod from Apple or a participating Apple Authorized Campus Store from June 15, 2006, through September 16, 2006.
- The computer and iPod purchases must appear on the same sales receipt.
- You must submit your rebate claim within 30 days of purchase
- Only one coupon per household/physical address will be honoured
- This offer is not valid with leases, or with the purchase of used, reconditioned, or refurbished equipment or demonstration units.
Do I qualify if I purchase products for my school, institution or for resale?
No, purchases from the Apple Store for Education Individuals are not for institutional purchase or resale.
What are the qualifying Mac and iPods?
This offer is available only on purchases of new product. The products listed below are eligible for participation in this offer. Products not listed in this chart are ineligible for a rebate. Configure to order versions of these products are eligible. Refurbished products are ineligible.
Note: The iMac with Intel Core 2 Duo is not eligible for this offer. The entry iMac 17-inch 1.83GHz Intel Core Duo with Combo Drive (part number MA406LL/A) and any configure-to-order version of this product are not eligible for this offer.
| Product Family | Qualifying Products |
|---|---|
| iMac | iMac 17-inch Intel Core Duo with SuperDrive iMac 20-inch Intel Core Duo with SuperDrive |
| MacBook | 13-inch Intel Core Duo (White or Black) |
| MacBook Pro | 15.4-inch MacBook Pro Intel Core Duo 17-inch MacBook Pro 2.16 Intel Core Duo |
| Mac Pro | Quad 2GHz Intel Xeon Quad 2.66GHz Intel Xeon Quad 3GHz Intel Xeon |
| Power Mac | Dual 2.0GHz PowerPC G5 Dual 2.3GHz PowerPC G5 Quad 2.5GHz PowerPC G5 |
| iPod | 30GB 30GB U2 60GB |
| iPod nano | 1GB 2GB 4GB |
| iPod shuffle | 512MB 1GB |
Can I purchase the qualifying products anywhere?
No, you must purchase at the following locations in Canada:
- Apple Authorized Campus Store
- Apple Retail Store
- Apple Telesales (call 1-800-MY-APPLE (1-800-692-7753)
- Apple Online Store for Ed Individuals
If my purchase was made through the Apple Online Store or through Apple Telesales, what date is used as the ‘purchase date’?
For online or phone orders, purchase date is defined as the ship date. You must submit the rebate within 30 days of the ship date.
I purchased a product that will not ship until after the promotion. Do I still qualify for the rebate?
Yes, if you purchased or preordered the eligible product within the promotion period and on the same receipt. In the event that a qualifying product is ordered during the promotion dates and shipped after the end of the promotion, Apple will process these claims if they are postmarked within 30 days of the ship date.
If my products are on the same sales order but are shipped on different dates with two separate receipts, will I still qualify?
Yes. If multiple receipts have the same sales order or web order number, they satisfy the same-day and same-receipt requirement. You must submit both receipts. You must submit the rebate within 30 days of the last ship date.
If I ordered a qualifying Mac before the promotion announcement and it hasn't shipped can I add an iPod to the same order and qualify for the promotion?
No — you must order both your qualifying products between June 15, 2006 and September 16, 2006.
If I buy my Mac at the Apple online store before the promotion announcement, can I return it so that I can repurchase with a qualifying iPod to participate in the promotion?
No. Both the qualifying products must have been originally purchased on the same day, between June 15, 2006 and September 16, 2006.
If I am applying for more than one Apple rebate related to the purchase of my Apple computer, what do I need to do if each one calls for an original UPC label?
If you qualify for more than one Apple promotion that requires you to submit the computer UPC label, you may use the original computer UPC label for one of the claims and make photocopies for the others. Please indicate which promotion contains the original computer UPC label.
Do I have to cut out the entire UPC Label? Where do I find the UPC labels on the box? How will I recognize them?
Yes, you must cut out the entire label, including the part number with bar code, the serial number with bar code, the product description and all the layers of cardboard and/or plastic backing. The UPC label may be located anywhere on the outside of the box.
| Sample Macintosh UPC label | Sample iPod UPC label |
|---|---|
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If I exchange one of my qualifying products on the original sales receipt at a later date, will I still qualify for the rebate?
Yes, if you meet all the following requirements:
- The qualifying products must have been originally purchased on the same day.
- The exchange for purchased or preordered products must occur within the rebate promotion period, from June 15, 2006 through September 16, 2006.
- The products must still qualify for the promotion.
- You must submit both your original receipt and your exchange receipt with your rebate claim, within 30 days of the exchange date.
How do I obtain my rebate cheque?
Complete the rebate form online at http://www.apple.ca/backtoschool/ and mail your original UPC labels for the Mac and iPod, and your receipt(s) together with your Submission Completion Form as instructed, within 30 days of purchase. Copies of UPC labels do not qualify.
Alternatively, you can download the rebate coupon from the Apple Promotions Page and mail the completed coupon, postmarked within 30 days of purchase, with the original UPC labels and receipt to the address on the coupon.
For how much will my rebate cheque be?
The mail-in rebate is good for up to $205 back on a qualified purchase. Rebate amount is as provided below, excluding sales tax.
| Qualifying iPod | Rebate Amount |
|---|---|
| 2GB iPod nano 4GB iPod nano 30GB iPod 60GB iPod |
$205 |
| 1GB iPod nano | $149 |
| 1GB iPod shuffle | $109 |
| 512MB iPod shuffle | $79 |
Rebate amounts subject to change.
How long does it take to get a rebate cheque?
Rebate cheques are typically sent within 6 to 8 weeks from the date your claim is received, assuming your claim is complete and valid.
How do I check the status of my rebate?
To track your rebate, visit http://www.rebatetrak.com approximately 4-6 weeks after you mail your submission. Your project number is 261K6. You can also call 1-800-480-2666 or send an email to applepromos@resolvecorporation.com.
After submitting my rebate documents, I received a rejection letter for not sending the original UPC label. I threw away the product box. Is there anything I can do to still get a rebate?
No. You must provide an original UPC label in order to receive a rebate.
Can this offer be combined with other promotions?
This offer is valid with Apple sponsored printer discounts and .Mac promotional discounts. The offer is also valid with Apple sponsored promotions of software.
Where do I go for more information about the promotion or to review the terms and conditions?
You can find more information and review the terms and conditions at http://www.apple.ca/backtoschool/.
This offer isn’t currently available in my country. Do you plan to offer it here in the future?
From time to time, Apple offers promotional savings on different products and to different customer segments for limited periods of time. Product eligibility is at Apple’s discretion. Apple cannot comment or speculate on future Apple promotional activity. Please be sure to check back on the Apple promotions page in your region to view the promotions available in your region.